A New Measure of the Quality of Tourism Product

Detalhes bibliográficos
Autor(a) principal: Mira, Maria Do Rosário
Data de Publicação: 2018
Outros Autores: Moura, Andreia, Mónico, Lisete dos Santos Mendes
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.26/47430
Resumo: Tourism product competitiveness depends on innovation and quality levels and on its capacity to reflect the destinations’ identity. For these reasons and inspired by the EC and UNWTO recommendations we developed a tourism quality scale, adapted to the Portuguese reality, which is supported by 5 subscales. This paper focuses on the validation of the tourism product subscale, which was tested among local public stakeholders, specifically Portuguese municipalities. Exploratory and confirmatory factor analyses were performed and three factors supported quality measurement regarding the tourism product: (1) services; (2) resources and attractions; and (3) accessibilities and infrastructures. Results demonstrate there are theoretical and practical implications and the conclusions provide useful insights for future research.
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spelling A New Measure of the Quality of Tourism ProductQualtyProductScaleTourismTourism product competitiveness depends on innovation and quality levels and on its capacity to reflect the destinations’ identity. For these reasons and inspired by the EC and UNWTO recommendations we developed a tourism quality scale, adapted to the Portuguese reality, which is supported by 5 subscales. This paper focuses on the validation of the tourism product subscale, which was tested among local public stakeholders, specifically Portuguese municipalities. Exploratory and confirmatory factor analyses were performed and three factors supported quality measurement regarding the tourism product: (1) services; (2) resources and attractions; and (3) accessibilities and infrastructures. Results demonstrate there are theoretical and practical implications and the conclusions provide useful insights for future research.[Center for International Scientific Research of VŠO and VŠPP]Repositório ComumMira, Maria Do RosárioMoura, AndreiaMónico, Lisete dos Santos Mendes2023-10-23T14:28:03Z20182018-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.26/47430eng10.29036/jots.v9i17.54info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-10-26T02:16:34Zoai:comum.rcaap.pt:10400.26/47430Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:39:34.880635Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv A New Measure of the Quality of Tourism Product
title A New Measure of the Quality of Tourism Product
spellingShingle A New Measure of the Quality of Tourism Product
Mira, Maria Do Rosário
Qualty
Product
Scale
Tourism
title_short A New Measure of the Quality of Tourism Product
title_full A New Measure of the Quality of Tourism Product
title_fullStr A New Measure of the Quality of Tourism Product
title_full_unstemmed A New Measure of the Quality of Tourism Product
title_sort A New Measure of the Quality of Tourism Product
author Mira, Maria Do Rosário
author_facet Mira, Maria Do Rosário
Moura, Andreia
Mónico, Lisete dos Santos Mendes
author_role author
author2 Moura, Andreia
Mónico, Lisete dos Santos Mendes
author2_role author
author
dc.contributor.none.fl_str_mv Repositório Comum
dc.contributor.author.fl_str_mv Mira, Maria Do Rosário
Moura, Andreia
Mónico, Lisete dos Santos Mendes
dc.subject.por.fl_str_mv Qualty
Product
Scale
Tourism
topic Qualty
Product
Scale
Tourism
description Tourism product competitiveness depends on innovation and quality levels and on its capacity to reflect the destinations’ identity. For these reasons and inspired by the EC and UNWTO recommendations we developed a tourism quality scale, adapted to the Portuguese reality, which is supported by 5 subscales. This paper focuses on the validation of the tourism product subscale, which was tested among local public stakeholders, specifically Portuguese municipalities. Exploratory and confirmatory factor analyses were performed and three factors supported quality measurement regarding the tourism product: (1) services; (2) resources and attractions; and (3) accessibilities and infrastructures. Results demonstrate there are theoretical and practical implications and the conclusions provide useful insights for future research.
publishDate 2018
dc.date.none.fl_str_mv 2018
2018-01-01T00:00:00Z
2023-10-23T14:28:03Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.26/47430
url http://hdl.handle.net/10400.26/47430
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.29036/jots.v9i17.54
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv [Center for International Scientific Research of VŠO and VŠPP]
publisher.none.fl_str_mv [Center for International Scientific Research of VŠO and VŠPP]
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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