Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences

Detalhes bibliográficos
Autor(a) principal: Guissoni, Rodrigo
Data de Publicação: 2019
Outros Autores: Alencar, Débora Gonçalves, Gândara, José Manoel
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.34624/rtd.v0i32.20495
Resumo: The theme of the 'tourist experience' has received attention because the demand is increasingly demanding in search of satisfaction: before, during and after the trip. With this, the tourist can occupy an active position, which combined with the new technologies allows him to co-create with the service providers and tourism products. Thus, the purpose of this paper is to present a diagnosis of the Paraná tourist scenario associated with the positioning of tourists in front of destinations and their respective attractions through the sharing of their experiences on Tripadvisor. For this purpose, we have as a basis the theory of the economics of experience in Pine & Gilmore (1999; 2011). Regarding the methodological procedures, it is qualitative and exploratory research in which a survey and mapping of the 399 municipalities of Paraná with their main attractions were performed. Within the obtained results it was verified which are the cities with the most potential to the segmentation approached, as well as the possibility of establishing previously itineraries for such locations in search of the improvement of the experience and satisfaction of the tourists who visit the state in search of business, environment urban and sports.
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spelling Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiencesO turismo de experiência no Paraná-Brasil: uma análise sobre os turistas que procuram por experiências em negócios, meio urbano e esportesThe theme of the 'tourist experience' has received attention because the demand is increasingly demanding in search of satisfaction: before, during and after the trip. With this, the tourist can occupy an active position, which combined with the new technologies allows him to co-create with the service providers and tourism products. Thus, the purpose of this paper is to present a diagnosis of the Paraná tourist scenario associated with the positioning of tourists in front of destinations and their respective attractions through the sharing of their experiences on Tripadvisor. For this purpose, we have as a basis the theory of the economics of experience in Pine & Gilmore (1999; 2011). Regarding the methodological procedures, it is qualitative and exploratory research in which a survey and mapping of the 399 municipalities of Paraná with their main attractions were performed. Within the obtained results it was verified which are the cities with the most potential to the segmentation approached, as well as the possibility of establishing previously itineraries for such locations in search of the improvement of the experience and satisfaction of the tourists who visit the state in search of business, environment urban and sports.A temática a respeito da 'experiência turística' tem recebido atenção devido ao fato de a demanda estar cada vez mais exigente em busca de satisfação: antes, durante e após a viagem. Com isso, o turista pode passar a ocupar uma posição ativa, que aliado às novas tecnologias lhe permite cocriar conjuntamente aos prestadores de serviços e produtos turísticos. Assim, o propósito desse trabalho é apresentar um diagnóstico do cenário turístico paranaense associado ao posicionamento de turistas frente aos destinos e seus respetivos atrativos através do compartilhamento de suas experiências no Tripadvisor.Para tal propósito tem-se como aporte a teoria da economia da experiência em Pine e Gilmore (1999, 2011). No que compete aos procedimentos metodológicos, trata-se de uma pesquisa qualitativa e exploratória em que se realizou levantamento e mapeamento dos 399 municípios paranaenses com seus principais atrativos. Dentro dos resultados obtidos constatou-se quais são os municípios com maior potencial à segmentação abordada, bem como a possibilidade em se estabelecer roteiros previamente para tais localidades em busca do aprimoramento da experiência e satisfação dos turistas que visitam o estado em busca de negócios, meio urbano e esportes.Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro2019-01-01T00:00:00Zjournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.34624/rtd.v0i32.20495oai:proa.ua.pt:article/20495Journal of Tourism & Development; No 32 (2019); 235-253Revista Turismo & Desenvolvimento; n.º 32 (2019); 235-2532182-14531645-9261reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPporhttps://proa.ua.pt/index.php/rtd/article/view/20495https://doi.org/10.34624/rtd.v0i32.20495https://proa.ua.pt/index.php/rtd/article/view/20495/14864https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessGuissoni, RodrigoAlencar, Débora GonçalvesGândara, José Manoel2022-09-26T10:57:34Zoai:proa.ua.pt:article/20495Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:06:12.100646Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
O turismo de experiência no Paraná-Brasil: uma análise sobre os turistas que procuram por experiências em negócios, meio urbano e esportes
title Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
spellingShingle Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
Guissoni, Rodrigo
title_short Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
title_full Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
title_fullStr Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
title_full_unstemmed Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
title_sort Experience tourism in Paraná-Brazil: an analysis of tourists looking for business, urban and sports experiences
author Guissoni, Rodrigo
author_facet Guissoni, Rodrigo
Alencar, Débora Gonçalves
Gândara, José Manoel
author_role author
author2 Alencar, Débora Gonçalves
Gândara, José Manoel
author2_role author
author
dc.contributor.author.fl_str_mv Guissoni, Rodrigo
Alencar, Débora Gonçalves
Gândara, José Manoel
description The theme of the 'tourist experience' has received attention because the demand is increasingly demanding in search of satisfaction: before, during and after the trip. With this, the tourist can occupy an active position, which combined with the new technologies allows him to co-create with the service providers and tourism products. Thus, the purpose of this paper is to present a diagnosis of the Paraná tourist scenario associated with the positioning of tourists in front of destinations and their respective attractions through the sharing of their experiences on Tripadvisor. For this purpose, we have as a basis the theory of the economics of experience in Pine & Gilmore (1999; 2011). Regarding the methodological procedures, it is qualitative and exploratory research in which a survey and mapping of the 399 municipalities of Paraná with their main attractions were performed. Within the obtained results it was verified which are the cities with the most potential to the segmentation approached, as well as the possibility of establishing previously itineraries for such locations in search of the improvement of the experience and satisfaction of the tourists who visit the state in search of business, environment urban and sports.
publishDate 2019
dc.date.none.fl_str_mv 2019-01-01T00:00:00Z
dc.type.driver.fl_str_mv journal article
journal article
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oai:proa.ua.pt:article/20495
url https://doi.org/10.34624/rtd.v0i32.20495
identifier_str_mv oai:proa.ua.pt:article/20495
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dc.relation.none.fl_str_mv https://proa.ua.pt/index.php/rtd/article/view/20495
https://doi.org/10.34624/rtd.v0i32.20495
https://proa.ua.pt/index.php/rtd/article/view/20495/14864
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0/
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dc.publisher.none.fl_str_mv Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro
publisher.none.fl_str_mv Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro
dc.source.none.fl_str_mv Journal of Tourism & Development; No 32 (2019); 235-253
Revista Turismo & Desenvolvimento; n.º 32 (2019); 235-253
2182-1453
1645-9261
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