A data-driven approach to predict the success of IT banking projects

• Autor(a) principal: Mendes, Rui Alexandrino Calção
• Data de Publicação: 2018
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/17865
• topic: Project management; Information technology; Information systems; Financial information systems; Data mining; Gestão de projetos; Instituições financeiras; Sucesso organizacional; Tecnologia da informação; Sistema de informação

Financial institutions have recurrent Information Technology needs. These needs respond, among others, to innovation features, maintenance, customer needs, cost reductions, process simplifications, and operational risk minimizations. To do such implementations, financial institution X, as many others, has project management processes implemented to respond efficiently to internal departments’ requirements and needs, following standard project management practices. Some of these projects are concluded on time and on budget while others, for several reasons, have project changes in their lifecycle. They are not concluded within scope, time and cost that were indicated after the planning phase, at contract acceptance time. Although these reasons are known at execution time, the purpose of this study is to verify a relation between initial project variables (data features known at planning phase) and project variations that occur during execution phase. To understand this relation, a data analysis based research was conducted using data delivered by PMO’s Institution. Then, the best classifiers were scrutinized and the results were discussed in detail. Specifically, the most relevant input variables for project success were further analysed. The findings unveiled that it is possible by initial variables to predict project changes. It was also concluded that, for this specific organization, variables that do not depend from project management, such as the type of the project, the department that requested the project or the project’s objective, have a strong weight in the influence of project success and project changes.