The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.22/21464 |
Resumo: | The furniture sector in Portugal is predominantly composed of Micro, Small, and Medium Enterprises (SME'S). Its internationalisation process has been continuous and growing. However, to be viable, SMEs need to compete with international and large companies which benefit from economies of scale. Thus, SME's must create a competitive advantage in quality, differentiated furniture design, and customised services. In this context, the management of value chain activities gains extreme importance. This research work focuses on the logistics activities in the furniture sector. It aims to analyse the management practices of Portuguese SMEs regarding customer service in logistics and propose a framework for to cost calculation of customer service activities in logistics. Using an approach based on the Delphi methodology, we consulted a panel of experts in the furniture sector to develop a questionnaire to identify logistics activities in the furniture business. Then the questionnaire was applied to SMEs operating in the furniture sector. Despite the small number of participants, the results indicate that firms are aware of the importance of cost management of logistics for their competitiveness, they have the necessary data to calculate their costs, and Time Drive Activity Based Costing can be a suitable solution for costs calculation, once it can perform an accurate cost division per each stage of the transport workflow and determine the total cost of the operation with high precision, based on the type of transportation and selected incoterm negotiated with clients. |
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The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing modelInternationalisationTransport workflowTDABCFurniture industryLogisticContabilidadeThe furniture sector in Portugal is predominantly composed of Micro, Small, and Medium Enterprises (SME'S). Its internationalisation process has been continuous and growing. However, to be viable, SMEs need to compete with international and large companies which benefit from economies of scale. Thus, SME's must create a competitive advantage in quality, differentiated furniture design, and customised services. In this context, the management of value chain activities gains extreme importance. This research work focuses on the logistics activities in the furniture sector. It aims to analyse the management practices of Portuguese SMEs regarding customer service in logistics and propose a framework for to cost calculation of customer service activities in logistics. Using an approach based on the Delphi methodology, we consulted a panel of experts in the furniture sector to develop a questionnaire to identify logistics activities in the furniture business. Then the questionnaire was applied to SMEs operating in the furniture sector. Despite the small number of participants, the results indicate that firms are aware of the importance of cost management of logistics for their competitiveness, they have the necessary data to calculate their costs, and Time Drive Activity Based Costing can be a suitable solution for costs calculation, once it can perform an accurate cost division per each stage of the transport workflow and determine the total cost of the operation with high precision, based on the type of transportation and selected incoterm negotiated with clients.Silva, Amélia Cristina Ferreira daSilva, Ricardo Jorge Oliveira daRepositório Científico do Instituto Politécnico do PortoPacheco, Bruno Filipe Teixeira2023-01-12T10:59:02Z2022-11-292022-11-29T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10400.22/21464TID:203160185enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-13T13:17:18Zoai:recipp.ipp.pt:10400.22/21464Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:41:31.557666Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
title |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
spellingShingle |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model Pacheco, Bruno Filipe Teixeira Internationalisation Transport workflow TDABC Furniture industry Logistic Contabilidade |
title_short |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
title_full |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
title_fullStr |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
title_full_unstemmed |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
title_sort |
The Management of logistics activities in the furniture sector - cost control with application of time driven activity based costing model |
author |
Pacheco, Bruno Filipe Teixeira |
author_facet |
Pacheco, Bruno Filipe Teixeira |
author_role |
author |
dc.contributor.none.fl_str_mv |
Silva, Amélia Cristina Ferreira da Silva, Ricardo Jorge Oliveira da Repositório Científico do Instituto Politécnico do Porto |
dc.contributor.author.fl_str_mv |
Pacheco, Bruno Filipe Teixeira |
dc.subject.por.fl_str_mv |
Internationalisation Transport workflow TDABC Furniture industry Logistic Contabilidade |
topic |
Internationalisation Transport workflow TDABC Furniture industry Logistic Contabilidade |
description |
The furniture sector in Portugal is predominantly composed of Micro, Small, and Medium Enterprises (SME'S). Its internationalisation process has been continuous and growing. However, to be viable, SMEs need to compete with international and large companies which benefit from economies of scale. Thus, SME's must create a competitive advantage in quality, differentiated furniture design, and customised services. In this context, the management of value chain activities gains extreme importance. This research work focuses on the logistics activities in the furniture sector. It aims to analyse the management practices of Portuguese SMEs regarding customer service in logistics and propose a framework for to cost calculation of customer service activities in logistics. Using an approach based on the Delphi methodology, we consulted a panel of experts in the furniture sector to develop a questionnaire to identify logistics activities in the furniture business. Then the questionnaire was applied to SMEs operating in the furniture sector. Despite the small number of participants, the results indicate that firms are aware of the importance of cost management of logistics for their competitiveness, they have the necessary data to calculate their costs, and Time Drive Activity Based Costing can be a suitable solution for costs calculation, once it can perform an accurate cost division per each stage of the transport workflow and determine the total cost of the operation with high precision, based on the type of transportation and selected incoterm negotiated with clients. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-11-29 2022-11-29T00:00:00Z 2023-01-12T10:59:02Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.22/21464 TID:203160185 |
url |
http://hdl.handle.net/10400.22/21464 |
identifier_str_mv |
TID:203160185 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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