Defining value-based objectives for ERP systems planning

Detalhes bibliográficos
Autor(a) principal: May, Jeffrey
Data de Publicação: 2013
Outros Autores: Dhillon, Gurpreet, Caldeira, Mário
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.5/24707
Resumo: The planning and subsequent implementation of Enterprise Resource Planning (ERP) systems still present a significant challenge for most organizations. Although consulting firms and customer enterprises have been aquiring more experience and expertise in the field, the level of sophistication of these systems and their wide organizational and social impact frequently leads to failed ERP implementations. In an attempt to minimize these failure rates, this paper defines a set of value-based objectives that could be used to enrich the ERP systems planning process. ERP systems planning objectives grounded by stakeholder values can be used as a conceptual guide for enhancing the decision making processes involved in ERP projects. Using Keeney's value-focused thinking approach, a set of means and fundamental objectives was identified using data collected via in-depth interviews in three large European firms. The relationships and interdependancies among these objectives are also presented and provide a starting point for further research.
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spelling Defining value-based objectives for ERP systems planningValue-Focused ThinkingStakeholder ValuesERP ObjectivesStrategic PlanningThe planning and subsequent implementation of Enterprise Resource Planning (ERP) systems still present a significant challenge for most organizations. Although consulting firms and customer enterprises have been aquiring more experience and expertise in the field, the level of sophistication of these systems and their wide organizational and social impact frequently leads to failed ERP implementations. In an attempt to minimize these failure rates, this paper defines a set of value-based objectives that could be used to enrich the ERP systems planning process. ERP systems planning objectives grounded by stakeholder values can be used as a conceptual guide for enhancing the decision making processes involved in ERP projects. Using Keeney's value-focused thinking approach, a set of means and fundamental objectives was identified using data collected via in-depth interviews in three large European firms. The relationships and interdependancies among these objectives are also presented and provide a starting point for further research.Elsevier B.V.Repositório da Universidade de LisboaMay, JeffreyDhillon, GurpreetCaldeira, Mário2022-06-28T16:47:00Z20132013-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.5/24707engMay, Jeffrey; Gurpreet Dhillon and Mário Caldeira.(2013). "Defining value-based objectives for ERP systems planning." Decision Support Systems, Vol. 55 No. 1 : pp. 98-109.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-06T14:54:19Zoai:www.repository.utl.pt:10400.5/24707Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:08:41.492638Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Defining value-based objectives for ERP systems planning
title Defining value-based objectives for ERP systems planning
spellingShingle Defining value-based objectives for ERP systems planning
May, Jeffrey
Value-Focused Thinking
Stakeholder Values
ERP Objectives
Strategic Planning
title_short Defining value-based objectives for ERP systems planning
title_full Defining value-based objectives for ERP systems planning
title_fullStr Defining value-based objectives for ERP systems planning
title_full_unstemmed Defining value-based objectives for ERP systems planning
title_sort Defining value-based objectives for ERP systems planning
author May, Jeffrey
author_facet May, Jeffrey
Dhillon, Gurpreet
Caldeira, Mário
author_role author
author2 Dhillon, Gurpreet
Caldeira, Mário
author2_role author
author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv May, Jeffrey
Dhillon, Gurpreet
Caldeira, Mário
dc.subject.por.fl_str_mv Value-Focused Thinking
Stakeholder Values
ERP Objectives
Strategic Planning
topic Value-Focused Thinking
Stakeholder Values
ERP Objectives
Strategic Planning
description The planning and subsequent implementation of Enterprise Resource Planning (ERP) systems still present a significant challenge for most organizations. Although consulting firms and customer enterprises have been aquiring more experience and expertise in the field, the level of sophistication of these systems and their wide organizational and social impact frequently leads to failed ERP implementations. In an attempt to minimize these failure rates, this paper defines a set of value-based objectives that could be used to enrich the ERP systems planning process. ERP systems planning objectives grounded by stakeholder values can be used as a conceptual guide for enhancing the decision making processes involved in ERP projects. Using Keeney's value-focused thinking approach, a set of means and fundamental objectives was identified using data collected via in-depth interviews in three large European firms. The relationships and interdependancies among these objectives are also presented and provide a starting point for further research.
publishDate 2013
dc.date.none.fl_str_mv 2013
2013-01-01T00:00:00Z
2022-06-28T16:47:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.5/24707
url http://hdl.handle.net/10400.5/24707
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv May, Jeffrey; Gurpreet Dhillon and Mário Caldeira.(2013). "Defining value-based objectives for ERP systems planning." Decision Support Systems, Vol. 55 No. 1 : pp. 98-109.
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Elsevier B.V.
publisher.none.fl_str_mv Elsevier B.V.
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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