Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise

Detalhes bibliográficos
Autor(a) principal: Pina e Cunha, Miguel
Data de Publicação: 2004
Outros Autores: Kamoche, Ken, Clegg, Stewart
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/83476
Resumo: We discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organizational literature. The concept of organizational surprises is unpacked on the basis of a typology built around the (un)expectedeness of issue and process. This typology uncovers the several types of surprising events that organizations may face, and contributes to the literature by suggesting that different surprises require distinct approaches.
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spelling Clues, Cues and Complexity: Unpacking the Concept of Organizational SurpriseWe discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organizational literature. The concept of organizational surprises is unpacked on the basis of a typology built around the (un)expectedeness of issue and process. This typology uncovers the several types of surprising events that organizations may face, and contributes to the literature by suggesting that different surprises require distinct approaches.Nova SBERUNPina e Cunha, MiguelKamoche, KenClegg, Stewart2019-10-07T09:40:40Z20042004-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10362/83476engPina e Cunha, Miguel, Kamoche, Ken and Clegg, Stewart, Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise (2004). FEUNL Working Paper Series N. 453info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:37:10Zoai:run.unl.pt:10362/83476Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:36:18.775081Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
title Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
spellingShingle Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
Pina e Cunha, Miguel
title_short Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
title_full Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
title_fullStr Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
title_full_unstemmed Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
title_sort Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise
author Pina e Cunha, Miguel
author_facet Pina e Cunha, Miguel
Kamoche, Ken
Clegg, Stewart
author_role author
author2 Kamoche, Ken
Clegg, Stewart
author2_role author
author
dc.contributor.none.fl_str_mv RUN
dc.contributor.author.fl_str_mv Pina e Cunha, Miguel
Kamoche, Ken
Clegg, Stewart
description We discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organizational literature. The concept of organizational surprises is unpacked on the basis of a typology built around the (un)expectedeness of issue and process. This typology uncovers the several types of surprising events that organizations may face, and contributes to the literature by suggesting that different surprises require distinct approaches.
publishDate 2004
dc.date.none.fl_str_mv 2004
2004-01-01T00:00:00Z
2019-10-07T09:40:40Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/83476
url http://hdl.handle.net/10362/83476
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Pina e Cunha, Miguel, Kamoche, Ken and Clegg, Stewart, Clues, Cues and Complexity: Unpacking the Concept of Organizational Surprise (2004). FEUNL Working Paper Series N. 453
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
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