Interoperability and security issues on multichannel interaction in healthcare services

Detalhes bibliográficos
Autor(a) principal: Moreira, Ailton
Data de Publicação: 2022
Outros Autores: Guimarães, Tiago André Saraiva, Duarte, Ricardo Jorge Silva, Salazar, Maria Manuel, Santos, Manuel
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://hdl.handle.net/1822/89588
Resumo: In recent years, there has been a strong adherence to the digitization, integration, and modernization of health services by care providers. This trend has already demonstrated its potential in several aspects of the health services made available to patients through different interaction channels. Although this practice is full of benefits for the different actors involved, it raises many issues related to the interoperability between the channels and the health services available in them, as well as the security and privacy issues of the data that are transmitted during the interactions between patients and health professionals across multiple channels. With this increasing dependence on technology, healthcare organizations need to look for new solutions capable of solving the enumerated problems. This article intends to study these issues and identify possible solutions that the care provider should adopt to overcome any problems that may arise with the integration of multichannel interaction in health services.
id RCAP_b4d8984ef901c29ca7afe646c18b305d
oai_identifier_str oai:repositorium.sdum.uminho.pt:1822/89588
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling Interoperability and security issues on multichannel interaction in healthcare servicesInteroperability in healthcare servicesMultichannel interaction interoperabilitySecurity in multichannel servicesIn recent years, there has been a strong adherence to the digitization, integration, and modernization of health services by care providers. This trend has already demonstrated its potential in several aspects of the health services made available to patients through different interaction channels. Although this practice is full of benefits for the different actors involved, it raises many issues related to the interoperability between the channels and the health services available in them, as well as the security and privacy issues of the data that are transmitted during the interactions between patients and health professionals across multiple channels. With this increasing dependence on technology, healthcare organizations need to look for new solutions capable of solving the enumerated problems. This article intends to study these issues and identify possible solutions that the care provider should adopt to overcome any problems that may arise with the integration of multichannel interaction in health services.FCT -Fundação para a Ciência e a Tecnologia(UIDB/00319/2020)ElsevierUniversidade do MinhoMoreira, AiltonGuimarães, Tiago André SaraivaDuarte, Ricardo Jorge SilvaSalazar, Maria ManuelSantos, Manuel20222022-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/1822/89588eng1877-050910.1016/j.procs.2022.03.096https://www.sciencedirect.com/science/article/pii/S1877050922005099info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-16T01:22:19Zoai:repositorium.sdum.uminho.pt:1822/89588Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T04:01:12.777990Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Interoperability and security issues on multichannel interaction in healthcare services
title Interoperability and security issues on multichannel interaction in healthcare services
spellingShingle Interoperability and security issues on multichannel interaction in healthcare services
Moreira, Ailton
Interoperability in healthcare services
Multichannel interaction interoperability
Security in multichannel services
title_short Interoperability and security issues on multichannel interaction in healthcare services
title_full Interoperability and security issues on multichannel interaction in healthcare services
title_fullStr Interoperability and security issues on multichannel interaction in healthcare services
title_full_unstemmed Interoperability and security issues on multichannel interaction in healthcare services
title_sort Interoperability and security issues on multichannel interaction in healthcare services
author Moreira, Ailton
author_facet Moreira, Ailton
Guimarães, Tiago André Saraiva
Duarte, Ricardo Jorge Silva
Salazar, Maria Manuel
Santos, Manuel
author_role author
author2 Guimarães, Tiago André Saraiva
Duarte, Ricardo Jorge Silva
Salazar, Maria Manuel
Santos, Manuel
author2_role author
author
author
author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Moreira, Ailton
Guimarães, Tiago André Saraiva
Duarte, Ricardo Jorge Silva
Salazar, Maria Manuel
Santos, Manuel
dc.subject.por.fl_str_mv Interoperability in healthcare services
Multichannel interaction interoperability
Security in multichannel services
topic Interoperability in healthcare services
Multichannel interaction interoperability
Security in multichannel services
description In recent years, there has been a strong adherence to the digitization, integration, and modernization of health services by care providers. This trend has already demonstrated its potential in several aspects of the health services made available to patients through different interaction channels. Although this practice is full of benefits for the different actors involved, it raises many issues related to the interoperability between the channels and the health services available in them, as well as the security and privacy issues of the data that are transmitted during the interactions between patients and health professionals across multiple channels. With this increasing dependence on technology, healthcare organizations need to look for new solutions capable of solving the enumerated problems. This article intends to study these issues and identify possible solutions that the care provider should adopt to overcome any problems that may arise with the integration of multichannel interaction in health services.
publishDate 2022
dc.date.none.fl_str_mv 2022
2022-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://hdl.handle.net/1822/89588
url https://hdl.handle.net/1822/89588
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1877-0509
10.1016/j.procs.2022.03.096
https://www.sciencedirect.com/science/article/pii/S1877050922005099
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799138186643898368

Registros relacionados