Interoperability and security issues on multichannel interaction in healthcare services
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | , , , |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://hdl.handle.net/1822/89588 |
Resumo: | In recent years, there has been a strong adherence to the digitization, integration, and modernization of health services by care providers. This trend has already demonstrated its potential in several aspects of the health services made available to patients through different interaction channels. Although this practice is full of benefits for the different actors involved, it raises many issues related to the interoperability between the channels and the health services available in them, as well as the security and privacy issues of the data that are transmitted during the interactions between patients and health professionals across multiple channels. With this increasing dependence on technology, healthcare organizations need to look for new solutions capable of solving the enumerated problems. This article intends to study these issues and identify possible solutions that the care provider should adopt to overcome any problems that may arise with the integration of multichannel interaction in health services. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Interoperability and security issues on multichannel interaction in healthcare servicesInteroperability in healthcare servicesMultichannel interaction interoperabilitySecurity in multichannel servicesIn recent years, there has been a strong adherence to the digitization, integration, and modernization of health services by care providers. This trend has already demonstrated its potential in several aspects of the health services made available to patients through different interaction channels. Although this practice is full of benefits for the different actors involved, it raises many issues related to the interoperability between the channels and the health services available in them, as well as the security and privacy issues of the data that are transmitted during the interactions between patients and health professionals across multiple channels. With this increasing dependence on technology, healthcare organizations need to look for new solutions capable of solving the enumerated problems. This article intends to study these issues and identify possible solutions that the care provider should adopt to overcome any problems that may arise with the integration of multichannel interaction in health services.FCT -Fundação para a Ciência e a Tecnologia (UIDB/00319/2020)ElsevierUniversidade do MinhoMoreira, AiltonGuimarães, Tiago André SaraivaDuarte, Ricardo Jorge SilvaSalazar, Maria ManuelSantos, Manuel20222022-01-01T00:00:00Zconference paperinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://hdl.handle.net/1822/89588engMoreira, A., Guimarães, T., Duarte, R., Salazar, M. M., & Santos, M. (2022). Interoperability and Security Issues on Multichannel Interaction In Healthcare Services. Procedia Computer Science. Elsevier BV. http://doi.org/10.1016/j.procs.2022.03.0961877-050910.1016/j.procs.2022.03.096https://www.sciencedirect.com/science/article/pii/S1877050922005099info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-05-11T06:46:02Zoai:repositorium.sdum.uminho.pt:1822/89588Portal AgregadorONGhttps://www.rcaap.pt/oai/openairemluisa.alvim@gmail.comopendoar:71602024-05-11T06:46:02Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Interoperability and security issues on multichannel interaction in healthcare services |
title |
Interoperability and security issues on multichannel interaction in healthcare services |
spellingShingle |
Interoperability and security issues on multichannel interaction in healthcare services Moreira, Ailton Interoperability in healthcare services Multichannel interaction interoperability Security in multichannel services |
title_short |
Interoperability and security issues on multichannel interaction in healthcare services |
title_full |
Interoperability and security issues on multichannel interaction in healthcare services |
title_fullStr |
Interoperability and security issues on multichannel interaction in healthcare services |
title_full_unstemmed |
Interoperability and security issues on multichannel interaction in healthcare services |
title_sort |
Interoperability and security issues on multichannel interaction in healthcare services |
author |
Moreira, Ailton |
author_facet |
Moreira, Ailton Guimarães, Tiago André Saraiva Duarte, Ricardo Jorge Silva Salazar, Maria Manuel Santos, Manuel |
author_role |
author |
author2 |
Guimarães, Tiago André Saraiva Duarte, Ricardo Jorge Silva Salazar, Maria Manuel Santos, Manuel |
author2_role |
author author author author |
dc.contributor.none.fl_str_mv |
Universidade do Minho |
dc.contributor.author.fl_str_mv |
Moreira, Ailton Guimarães, Tiago André Saraiva Duarte, Ricardo Jorge Silva Salazar, Maria Manuel Santos, Manuel |
dc.subject.por.fl_str_mv |
Interoperability in healthcare services Multichannel interaction interoperability Security in multichannel services |
topic |
Interoperability in healthcare services Multichannel interaction interoperability Security in multichannel services |
description |
In recent years, there has been a strong adherence to the digitization, integration, and modernization of health services by care providers. This trend has already demonstrated its potential in several aspects of the health services made available to patients through different interaction channels. Although this practice is full of benefits for the different actors involved, it raises many issues related to the interoperability between the channels and the health services available in them, as well as the security and privacy issues of the data that are transmitted during the interactions between patients and health professionals across multiple channels. With this increasing dependence on technology, healthcare organizations need to look for new solutions capable of solving the enumerated problems. This article intends to study these issues and identify possible solutions that the care provider should adopt to overcome any problems that may arise with the integration of multichannel interaction in health services. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022 2022-01-01T00:00:00Z |
dc.type.driver.fl_str_mv |
conference paper |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://hdl.handle.net/1822/89588 |
url |
https://hdl.handle.net/1822/89588 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Moreira, A., Guimarães, T., Duarte, R., Salazar, M. M., & Santos, M. (2022). Interoperability and Security Issues on Multichannel Interaction In Healthcare Services. Procedia Computer Science. Elsevier BV. http://doi.org/10.1016/j.procs.2022.03.096 1877-0509 10.1016/j.procs.2022.03.096 https://www.sciencedirect.com/science/article/pii/S1877050922005099 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Elsevier |
publisher.none.fl_str_mv |
Elsevier |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
mluisa.alvim@gmail.com |
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1817545086198611968 |