Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.2/14006 |
Resumo: | Organizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies. |
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Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature reviewBusiness continuity planInformation and communication technologyInformation systemsMeasurementOrganizational maturityOrganizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies.Taylor and FrancisRepositório AbertoRusso, NelsonReis, LeonildeSilveira, ClaraSão Mamede, Henrique2023-06-12T09:50:25Z20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.2/14006eng10.1080/19393555.2023.2195577info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-16T15:46:34Zoai:repositorioaberto.uab.pt:10400.2/14006Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:52:58.241613Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
title |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
spellingShingle |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review Russo, Nelson Business continuity plan Information and communication technology Information systems Measurement Organizational maturity |
title_short |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
title_full |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
title_fullStr |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
title_full_unstemmed |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
title_sort |
Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review |
author |
Russo, Nelson |
author_facet |
Russo, Nelson Reis, Leonilde Silveira, Clara São Mamede, Henrique |
author_role |
author |
author2 |
Reis, Leonilde Silveira, Clara São Mamede, Henrique |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Repositório Aberto |
dc.contributor.author.fl_str_mv |
Russo, Nelson Reis, Leonilde Silveira, Clara São Mamede, Henrique |
dc.subject.por.fl_str_mv |
Business continuity plan Information and communication technology Information systems Measurement Organizational maturity |
topic |
Business continuity plan Information and communication technology Information systems Measurement Organizational maturity |
description |
Organizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-06-12T09:50:25Z 2023 2023-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.2/14006 |
url |
http://hdl.handle.net/10400.2/14006 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1080/19393555.2023.2195577 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Taylor and Francis |
publisher.none.fl_str_mv |
Taylor and Francis |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1817551567152218112 |