Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review

Detalhes bibliográficos
Autor(a) principal: Russo, Nelson
Data de Publicação: 2023
Outros Autores: Reis, Leonilde, Silveira, Clara, São Mamede, Henrique
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.2/14006
Resumo: Organizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies.
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spelling Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature reviewBusiness continuity planInformation and communication technologyInformation systemsMeasurementOrganizational maturityOrganizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies.Taylor and FrancisRepositório AbertoRusso, NelsonReis, LeonildeSilveira, ClaraSão Mamede, Henrique2023-06-12T09:50:25Z20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.2/14006eng10.1080/19393555.2023.2195577info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-16T15:46:34Zoai:repositorioaberto.uab.pt:10400.2/14006Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:52:58.241613Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
title Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
spellingShingle Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
Russo, Nelson
Business continuity plan
Information and communication technology
Information systems
Measurement
Organizational maturity
title_short Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
title_full Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
title_fullStr Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
title_full_unstemmed Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
title_sort Towards a comprehensive framework for the multidisciplinary evaluation of organizational maturity on business continuity program management: a systematic literature review
author Russo, Nelson
author_facet Russo, Nelson
Reis, Leonilde
Silveira, Clara
São Mamede, Henrique
author_role author
author2 Reis, Leonilde
Silveira, Clara
São Mamede, Henrique
author2_role author
author
author
dc.contributor.none.fl_str_mv Repositório Aberto
dc.contributor.author.fl_str_mv Russo, Nelson
Reis, Leonilde
Silveira, Clara
São Mamede, Henrique
dc.subject.por.fl_str_mv Business continuity plan
Information and communication technology
Information systems
Measurement
Organizational maturity
topic Business continuity plan
Information and communication technology
Information systems
Measurement
Organizational maturity
description Organizational dependency on Information and Communication Technology (ICT) drives the preparedness challenge to cope with business process disruptions. Business Continuity Management (BCM) encompasses effective planning to enable business functions to resume to an acceptable state of operation within a defined timeframe. This paper presents a systematic literature review that communicates the strategic guidelines to streamline the organizational processes in the BCM program, culminating in the Business Continuity Plan design, according to the organization’s maturity. The systematic literature review methodology follows the Evidence- Based Software Engineering protocol assisted by the Parsifal tool, using the EbscoHost, ScienceDirect, and Scopus databases, ranging from 2000 to February 2021. International Standards and Frameworks guide the BCM program implementation, however, there is a gap in communicating metrics and what needs to be measured in the BCM program. The major paper result is the confirmation of the identified gap, through the analysis of the studies that, according to the BCM components, report strategic guidelines to streamline the BCM program. The analysis quantifies and discusses the contribution of the studies on each BCM component to design a framework supported by metrics, that allows assessing the organization’s preparedness in each BCM component, focusing on Information Systems and ICT strategies.
publishDate 2023
dc.date.none.fl_str_mv 2023-06-12T09:50:25Z
2023
2023-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.2/14006
url http://hdl.handle.net/10400.2/14006
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1080/19393555.2023.2195577
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dc.publisher.none.fl_str_mv Taylor and Francis
publisher.none.fl_str_mv Taylor and Francis
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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