Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.17645/mac.v5i2.878 |
Resumo: | Social media (SoMe) platforms provide potentially important information for news journalists during everyday work and in crisis-related contexts. The aims of this study were (a) to map central journalistic challenges and emerging practices related to using SoMe for collecting and validating newsworthy content; and (b) to investigate how practices may contribute to a user-friendly design of a web-based SoMe content validation toolset. Interviews were carried out with 22 journalists from three European countries. Information about journalistic work tasks was also collected during a crisis training scenario (N = 5). Results showed that participants experienced challenges with filtering and estimating trustworthiness of SoMe content. These challenges were especially due to the vast overall amount of information, and the need to monitor several platforms simultaneously. To support improved situational awareness in journalistic work during crises, a user-friendly tool should provide content search results representing several media formats and gathered from a diversity of platforms, presented in easy-to-approach visualizations. The final decision-making about content and source trustworthiness should, however, remain as a manual journalistic task, as the sample would not trust an automated estimation based on tool algorithms. |
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Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situationscrisis; journalism; situational awareness; social media; usability; user-centred design; verificationSocial media (SoMe) platforms provide potentially important information for news journalists during everyday work and in crisis-related contexts. The aims of this study were (a) to map central journalistic challenges and emerging practices related to using SoMe for collecting and validating newsworthy content; and (b) to investigate how practices may contribute to a user-friendly design of a web-based SoMe content validation toolset. Interviews were carried out with 22 journalists from three European countries. Information about journalistic work tasks was also collected during a crisis training scenario (N = 5). Results showed that participants experienced challenges with filtering and estimating trustworthiness of SoMe content. These challenges were especially due to the vast overall amount of information, and the need to monitor several platforms simultaneously. To support improved situational awareness in journalistic work during crises, a user-friendly tool should provide content search results representing several media formats and gathered from a diversity of platforms, presented in easy-to-approach visualizations. The final decision-making about content and source trustworthiness should, however, remain as a manual journalistic task, as the sample would not trust an automated estimation based on tool algorithms.Cogitatio2017-05-19info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.17645/mac.v5i2.878oai:ojs.cogitatiopress.com:article/878Media and Communication; Vol 5, No 2 (2017): Multidisciplinary Studies in Media and Communication; 67-762183-2439reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://www.cogitatiopress.com/mediaandcommunication/article/view/878https://doi.org/10.17645/mac.v5i2.878https://www.cogitatiopress.com/mediaandcommunication/article/view/878/878Copyright (c) 2017 Klas Backholm, Julian Ausserhofer, Elsebeth Frey, Anna Grøndahl Larsen, Harald Hornmoen, Joachim Högväg, Gudrun Reimerthhttp://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessBackholm, KlasAusserhofer, JulianFrey, ElsebethLarsen, Anna GrøndahlHornmoen, HaraldHögväg, JoachimReimerth, Gudrun2022-12-20T10:58:46Zoai:ojs.cogitatiopress.com:article/878Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:21:08.369047Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
title |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
spellingShingle |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations Backholm, Klas crisis; journalism; situational awareness; social media; usability; user-centred design; verification |
title_short |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
title_full |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
title_fullStr |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
title_full_unstemmed |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
title_sort |
Crises, Rumours and Reposts: Journalists’ Social Media Content Gathering and Verification Practices in Breaking News Situations |
author |
Backholm, Klas |
author_facet |
Backholm, Klas Ausserhofer, Julian Frey, Elsebeth Larsen, Anna Grøndahl Hornmoen, Harald Högväg, Joachim Reimerth, Gudrun |
author_role |
author |
author2 |
Ausserhofer, Julian Frey, Elsebeth Larsen, Anna Grøndahl Hornmoen, Harald Högväg, Joachim Reimerth, Gudrun |
author2_role |
author author author author author author |
dc.contributor.author.fl_str_mv |
Backholm, Klas Ausserhofer, Julian Frey, Elsebeth Larsen, Anna Grøndahl Hornmoen, Harald Högväg, Joachim Reimerth, Gudrun |
dc.subject.por.fl_str_mv |
crisis; journalism; situational awareness; social media; usability; user-centred design; verification |
topic |
crisis; journalism; situational awareness; social media; usability; user-centred design; verification |
description |
Social media (SoMe) platforms provide potentially important information for news journalists during everyday work and in crisis-related contexts. The aims of this study were (a) to map central journalistic challenges and emerging practices related to using SoMe for collecting and validating newsworthy content; and (b) to investigate how practices may contribute to a user-friendly design of a web-based SoMe content validation toolset. Interviews were carried out with 22 journalists from three European countries. Information about journalistic work tasks was also collected during a crisis training scenario (N = 5). Results showed that participants experienced challenges with filtering and estimating trustworthiness of SoMe content. These challenges were especially due to the vast overall amount of information, and the need to monitor several platforms simultaneously. To support improved situational awareness in journalistic work during crises, a user-friendly tool should provide content search results representing several media formats and gathered from a diversity of platforms, presented in easy-to-approach visualizations. The final decision-making about content and source trustworthiness should, however, remain as a manual journalistic task, as the sample would not trust an automated estimation based on tool algorithms. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-05-19 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.17645/mac.v5i2.878 oai:ojs.cogitatiopress.com:article/878 |
url |
https://doi.org/10.17645/mac.v5i2.878 |
identifier_str_mv |
oai:ojs.cogitatiopress.com:article/878 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://www.cogitatiopress.com/mediaandcommunication/article/view/878 https://doi.org/10.17645/mac.v5i2.878 https://www.cogitatiopress.com/mediaandcommunication/article/view/878/878 |
dc.rights.driver.fl_str_mv |
http://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
http://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Cogitatio |
publisher.none.fl_str_mv |
Cogitatio |
dc.source.none.fl_str_mv |
Media and Communication; Vol 5, No 2 (2017): Multidisciplinary Studies in Media and Communication; 67-76 2183-2439 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799130658150285312 |