Performance evaluation methods in the hotel industry

Detalhes bibliográficos
Autor(a) principal: Nunes, C.
Data de Publicação: 2014
Outros Autores: Machado, M.
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://ciencia.iscte-iul.pt/public/pub/id/12528
http://hdl.handle.net/10071/7945
Resumo: This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.
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spelling Performance evaluation methods in the hotel industryPerformance evaluationHotel industryManagement accountingTableau de BordBalanced ScorecardThis paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.UALg ESGHT2014-11-18T15:20:17Z2014-01-01T00:00:00Z20142014-11-18T15:18:21Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/public/pub/id/12528http://hdl.handle.net/10071/7945eng2182-8458Nunes, C.Machado, M.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:48:32Zoai:repositorio.iscte-iul.pt:10071/7945Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:23:42.159265Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Performance evaluation methods in the hotel industry
title Performance evaluation methods in the hotel industry
spellingShingle Performance evaluation methods in the hotel industry
Nunes, C.
Performance evaluation
Hotel industry
Management accounting
Tableau de Bord
Balanced Scorecard
title_short Performance evaluation methods in the hotel industry
title_full Performance evaluation methods in the hotel industry
title_fullStr Performance evaluation methods in the hotel industry
title_full_unstemmed Performance evaluation methods in the hotel industry
title_sort Performance evaluation methods in the hotel industry
author Nunes, C.
author_facet Nunes, C.
Machado, M.
author_role author
author2 Machado, M.
author2_role author
dc.contributor.author.fl_str_mv Nunes, C.
Machado, M.
dc.subject.por.fl_str_mv Performance evaluation
Hotel industry
Management accounting
Tableau de Bord
Balanced Scorecard
topic Performance evaluation
Hotel industry
Management accounting
Tableau de Bord
Balanced Scorecard
description This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.
publishDate 2014
dc.date.none.fl_str_mv 2014-11-18T15:20:17Z
2014-01-01T00:00:00Z
2014
2014-11-18T15:18:21Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ciencia.iscte-iul.pt/public/pub/id/12528
http://hdl.handle.net/10071/7945
url https://ciencia.iscte-iul.pt/public/pub/id/12528
http://hdl.handle.net/10071/7945
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 2182-8458
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UALg ESGHT
publisher.none.fl_str_mv UALg ESGHT
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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