Small business management and environmental engagement

Detalhes bibliográficos
Autor(a) principal: Sampaio, Ana Rita
Data de Publicação: 2012
Outros Autores: Thomas, Rhodri, Font, Xavier
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10451/37036
Resumo: Small firms in tourism are characterised by informal approaches to management, allowing their owners to meet a variety of often overlapping business and personal goals. Environmental certification schemes generally require members to subscribe to formal environmental management systems (EMS), even when aimed at small business operators. This paper examines in detail the managerial approaches of a small group of owner-managers who are operating within the approximately 3000-member Green Tourism Business Scheme (GTBS) available in the UK and Ireland. The findings suggest that the type of environmental practices adopted most willingly reflect the formality of management within the business and the owner-managers’ various backgrounds, values, reasons to be in business, expectations from acting and their understanding of the “environment”. It finds that the “Plan-Do-Check-Review” approach of most EMS does not easily relate to the complex motivations and needs of the world of small business. The paper concludes that environmental engagement is more likely to be fostered if owner-managers’ managerial approaches and assumptions are better understood and that shared visions for environmental engagement are encouraged through informed dialogue. Both economic benefits and the fostering of “feel good” factors should be stressed if small tourism businesses are to adopt EMS programmes.
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spelling Small business management and environmental engagementSmall tourism businessesManagerial approachesEnvironmental engagementQualitative researchCertificationSmall firms in tourism are characterised by informal approaches to management, allowing their owners to meet a variety of often overlapping business and personal goals. Environmental certification schemes generally require members to subscribe to formal environmental management systems (EMS), even when aimed at small business operators. This paper examines in detail the managerial approaches of a small group of owner-managers who are operating within the approximately 3000-member Green Tourism Business Scheme (GTBS) available in the UK and Ireland. The findings suggest that the type of environmental practices adopted most willingly reflect the formality of management within the business and the owner-managers’ various backgrounds, values, reasons to be in business, expectations from acting and their understanding of the “environment”. It finds that the “Plan-Do-Check-Review” approach of most EMS does not easily relate to the complex motivations and needs of the world of small business. The paper concludes that environmental engagement is more likely to be fostered if owner-managers’ managerial approaches and assumptions are better understood and that shared visions for environmental engagement are encouraged through informed dialogue. Both economic benefits and the fostering of “feel good” factors should be stressed if small tourism businesses are to adopt EMS programmes.Taylor & FrancisRepositório da Universidade de LisboaSampaio, Ana RitaThomas, RhodriFont, Xavier2019-02-18T12:27:10Z20122012-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10451/37036engSampaio, A. R., Thomas, R., Font, X. (2012). Small business management and environmental engagement. Journal of Sustainable Tourism, 20(2), pp. 179–193. https://doi.org/10.1080/09669582.2011.602193.0966-958210.1080/09669582.2011.602193metadata only accessinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-08T16:33:59Zoai:repositorio.ul.pt:10451/37036Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T21:51:10.571360Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Small business management and environmental engagement
title Small business management and environmental engagement
spellingShingle Small business management and environmental engagement
Sampaio, Ana Rita
Small tourism businesses
Managerial approaches
Environmental engagement
Qualitative research
Certification
title_short Small business management and environmental engagement
title_full Small business management and environmental engagement
title_fullStr Small business management and environmental engagement
title_full_unstemmed Small business management and environmental engagement
title_sort Small business management and environmental engagement
author Sampaio, Ana Rita
author_facet Sampaio, Ana Rita
Thomas, Rhodri
Font, Xavier
author_role author
author2 Thomas, Rhodri
Font, Xavier
author2_role author
author
dc.contributor.none.fl_str_mv Repositório da Universidade de Lisboa
dc.contributor.author.fl_str_mv Sampaio, Ana Rita
Thomas, Rhodri
Font, Xavier
dc.subject.por.fl_str_mv Small tourism businesses
Managerial approaches
Environmental engagement
Qualitative research
Certification
topic Small tourism businesses
Managerial approaches
Environmental engagement
Qualitative research
Certification
description Small firms in tourism are characterised by informal approaches to management, allowing their owners to meet a variety of often overlapping business and personal goals. Environmental certification schemes generally require members to subscribe to formal environmental management systems (EMS), even when aimed at small business operators. This paper examines in detail the managerial approaches of a small group of owner-managers who are operating within the approximately 3000-member Green Tourism Business Scheme (GTBS) available in the UK and Ireland. The findings suggest that the type of environmental practices adopted most willingly reflect the formality of management within the business and the owner-managers’ various backgrounds, values, reasons to be in business, expectations from acting and their understanding of the “environment”. It finds that the “Plan-Do-Check-Review” approach of most EMS does not easily relate to the complex motivations and needs of the world of small business. The paper concludes that environmental engagement is more likely to be fostered if owner-managers’ managerial approaches and assumptions are better understood and that shared visions for environmental engagement are encouraged through informed dialogue. Both economic benefits and the fostering of “feel good” factors should be stressed if small tourism businesses are to adopt EMS programmes.
publishDate 2012
dc.date.none.fl_str_mv 2012
2012-01-01T00:00:00Z
2019-02-18T12:27:10Z
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dc.identifier.uri.fl_str_mv http://hdl.handle.net/10451/37036
url http://hdl.handle.net/10451/37036
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Sampaio, A. R., Thomas, R., Font, X. (2012). Small business management and environmental engagement. Journal of Sustainable Tourism, 20(2), pp. 179–193. https://doi.org/10.1080/09669582.2011.602193.
0966-9582
10.1080/09669582.2011.602193
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dc.publisher.none.fl_str_mv Taylor & Francis
publisher.none.fl_str_mv Taylor & Francis
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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