Literature review of decision models for the sustainable implementation of Robotic Process Automation

Detalhes bibliográficos
Autor(a) principal: Patrício, Leonel
Data de Publicação: 2023
Outros Autores: Ávila, Paulo, Varela, Leonilde, Cruz-Cunha, Maria Manuela, Pinto Ferreira, Luís, Bastos, João, Castro, Helio, Silva, José
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.22/23224
Resumo: Robotic Process Automation (RPA) is a rules-based system for automating business processes by software bots that mimic human interactions to relieve employees from tedious work. It was verified in the literature that there are few works related to RPA decision support models. This technology is in great growth and, therefore, it becomes important to study the evaluation of the implementation of RPA. The objective of this work is focused on a literature review for the identification and analysis of Robotic Process Automation implementation models. This work analyses some models or studies available in the literature and, in addition, analyses it from a perspective relating to the Triple Bottom Line (TBL) related to environmental, social and economic effects. Regarding the results obtained, it appears that there is still a lot of room to improve research in this field, for example, with regard to the development of an evaluation model for the implementation of the RPA, taking into account the TBL of the sustainability concept.
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spelling Literature review of decision models for the sustainable implementation of Robotic Process AutomationRobotic Process Automation (RPA)SustainabilityDecision ModelsLiterature reviewSmart systemsRobotic Process Automation (RPA) is a rules-based system for automating business processes by software bots that mimic human interactions to relieve employees from tedious work. It was verified in the literature that there are few works related to RPA decision support models. This technology is in great growth and, therefore, it becomes important to study the evaluation of the implementation of RPA. The objective of this work is focused on a literature review for the identification and analysis of Robotic Process Automation implementation models. This work analyses some models or studies available in the literature and, in addition, analyses it from a perspective relating to the Triple Bottom Line (TBL) related to environmental, social and economic effects. Regarding the results obtained, it appears that there is still a lot of room to improve research in this field, for example, with regard to the development of an evaluation model for the implementation of the RPA, taking into account the TBL of the sustainability concept.This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the R&D Units Project Scope: UIDB/00319/2020, and EXPL/EME-SIS/1224/2021.ElsevierRepositório Científico do Instituto Politécnico do PortoPatrício, LeonelÁvila, PauloVarela, LeonildeCruz-Cunha, Maria ManuelaPinto Ferreira, LuísBastos, JoãoCastro, HelioSilva, José2023-07-14T08:43:48Z20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/23224eng10.1016/j.procs.2023.01.362info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-26T01:49:38Zoai:recipp.ipp.pt:10400.22/23224Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:09:39.315642Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Literature review of decision models for the sustainable implementation of Robotic Process Automation
title Literature review of decision models for the sustainable implementation of Robotic Process Automation
spellingShingle Literature review of decision models for the sustainable implementation of Robotic Process Automation
Patrício, Leonel
Robotic Process Automation (RPA)
Sustainability
Decision Models
Literature review
Smart systems
title_short Literature review of decision models for the sustainable implementation of Robotic Process Automation
title_full Literature review of decision models for the sustainable implementation of Robotic Process Automation
title_fullStr Literature review of decision models for the sustainable implementation of Robotic Process Automation
title_full_unstemmed Literature review of decision models for the sustainable implementation of Robotic Process Automation
title_sort Literature review of decision models for the sustainable implementation of Robotic Process Automation
author Patrício, Leonel
author_facet Patrício, Leonel
Ávila, Paulo
Varela, Leonilde
Cruz-Cunha, Maria Manuela
Pinto Ferreira, Luís
Bastos, João
Castro, Helio
Silva, José
author_role author
author2 Ávila, Paulo
Varela, Leonilde
Cruz-Cunha, Maria Manuela
Pinto Ferreira, Luís
Bastos, João
Castro, Helio
Silva, José
author2_role author
author
author
author
author
author
author
dc.contributor.none.fl_str_mv Repositório Científico do Instituto Politécnico do Porto
dc.contributor.author.fl_str_mv Patrício, Leonel
Ávila, Paulo
Varela, Leonilde
Cruz-Cunha, Maria Manuela
Pinto Ferreira, Luís
Bastos, João
Castro, Helio
Silva, José
dc.subject.por.fl_str_mv Robotic Process Automation (RPA)
Sustainability
Decision Models
Literature review
Smart systems
topic Robotic Process Automation (RPA)
Sustainability
Decision Models
Literature review
Smart systems
description Robotic Process Automation (RPA) is a rules-based system for automating business processes by software bots that mimic human interactions to relieve employees from tedious work. It was verified in the literature that there are few works related to RPA decision support models. This technology is in great growth and, therefore, it becomes important to study the evaluation of the implementation of RPA. The objective of this work is focused on a literature review for the identification and analysis of Robotic Process Automation implementation models. This work analyses some models or studies available in the literature and, in addition, analyses it from a perspective relating to the Triple Bottom Line (TBL) related to environmental, social and economic effects. Regarding the results obtained, it appears that there is still a lot of room to improve research in this field, for example, with regard to the development of an evaluation model for the implementation of the RPA, taking into account the TBL of the sustainability concept.
publishDate 2023
dc.date.none.fl_str_mv 2023-07-14T08:43:48Z
2023
2023-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.22/23224
url http://hdl.handle.net/10400.22/23224
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1016/j.procs.2023.01.362
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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