A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/11328/4666 https://doi.org/10.5171/2023.765777 |
Resumo: | This study aims to validate the multidimensional concept of a tourist destination by correlating the tourist's relationship with the lived experience. It is intended to evaluate the experience lived in the Peneda-Gerês National Park through five tourist sensorial dimensions: i. perception; ii. feeling of place (identification); iii. destination image; iv. equity and v. loyalty to destination. For this purpose, an online survey was carried out with a sample population of 265 non-residents in the Peneda-Gerês National Park territory. A multivariate analysis was performed to the collected data; it made it possible to validate the experience lived in the Peneda-Gerês National Park through the 5 sensory factors considered in the research. Results prove that some demographic variables have an important impact on the toruists’ experience and, consequently, in the image of the Peneda-Gerês National Park., This work allowed validating the importance of the five sensory factors in terms of building the image of a tourist destination, as well as identifying, through the tourist's experience, which are the most relevant aspects that allow systematizing a set of endogenous factors associated with an interesting tourist destination for future visits and/or suggestions for other visitors. |
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A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendationsPerceptionIdentificationImageLoyaltyThis study aims to validate the multidimensional concept of a tourist destination by correlating the tourist's relationship with the lived experience. It is intended to evaluate the experience lived in the Peneda-Gerês National Park through five tourist sensorial dimensions: i. perception; ii. feeling of place (identification); iii. destination image; iv. equity and v. loyalty to destination. For this purpose, an online survey was carried out with a sample population of 265 non-residents in the Peneda-Gerês National Park territory. A multivariate analysis was performed to the collected data; it made it possible to validate the experience lived in the Peneda-Gerês National Park through the 5 sensory factors considered in the research. Results prove that some demographic variables have an important impact on the toruists’ experience and, consequently, in the image of the Peneda-Gerês National Park., This work allowed validating the importance of the five sensory factors in terms of building the image of a tourist destination, as well as identifying, through the tourist's experience, which are the most relevant aspects that allow systematizing a set of endogenous factors associated with an interesting tourist destination for future visits and/or suggestions for other visitors.IBIMA Publishing2023-01-30T12:02:01Z2023-01-302023-01-26T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfPereira, M. S., Cardoso, A., Magalhães, M., Faria, S., & Cairrão, A. (2023). A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations. IBIMA Business Review, 2023(Article ID 765777), 1-11. 10.5171/2023.765777. Repositório Institucional UPT. http://hdl.handle.net/11328/4666http://hdl.handle.net/11328/4666Pereira, M. S., Cardoso, A., Magalhães, M., Faria, S., & Cairrão, A. (2023). A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations. IBIMA Business Review, 2023(Article ID 765777), 1-11. 10.5171/2023.765777. Repositório Institucional UPT. http://hdl.handle.net/11328/4666http://hdl.handle.net/11328/4666https://doi.org/10.5171/2023.765777eng1947-3788https://ibimapublishing.com/articles/IBIMABR/2023/765777/http://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessPereira, Manuel SousaCardoso, AntónioMagalhães, MiguelFaria, SílviaCairrão, Álvaroreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-16T02:05:08Zoai:repositorio.upt.pt:11328/4666Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:39:13.620314Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
title |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
spellingShingle |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations Pereira, Manuel Sousa Perception Identification Image Loyalty |
title_short |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
title_full |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
title_fullStr |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
title_full_unstemmed |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
title_sort |
A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations |
author |
Pereira, Manuel Sousa |
author_facet |
Pereira, Manuel Sousa Cardoso, António Magalhães, Miguel Faria, Sílvia Cairrão, Álvaro |
author_role |
author |
author2 |
Cardoso, António Magalhães, Miguel Faria, Sílvia Cairrão, Álvaro |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Pereira, Manuel Sousa Cardoso, António Magalhães, Miguel Faria, Sílvia Cairrão, Álvaro |
dc.subject.por.fl_str_mv |
Perception Identification Image Loyalty |
topic |
Perception Identification Image Loyalty |
description |
This study aims to validate the multidimensional concept of a tourist destination by correlating the tourist's relationship with the lived experience. It is intended to evaluate the experience lived in the Peneda-Gerês National Park through five tourist sensorial dimensions: i. perception; ii. feeling of place (identification); iii. destination image; iv. equity and v. loyalty to destination. For this purpose, an online survey was carried out with a sample population of 265 non-residents in the Peneda-Gerês National Park territory. A multivariate analysis was performed to the collected data; it made it possible to validate the experience lived in the Peneda-Gerês National Park through the 5 sensory factors considered in the research. Results prove that some demographic variables have an important impact on the toruists’ experience and, consequently, in the image of the Peneda-Gerês National Park., This work allowed validating the importance of the five sensory factors in terms of building the image of a tourist destination, as well as identifying, through the tourist's experience, which are the most relevant aspects that allow systematizing a set of endogenous factors associated with an interesting tourist destination for future visits and/or suggestions for other visitors. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-01-30T12:02:01Z 2023-01-30 2023-01-26T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
Pereira, M. S., Cardoso, A., Magalhães, M., Faria, S., & Cairrão, A. (2023). A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations. IBIMA Business Review, 2023(Article ID 765777), 1-11. 10.5171/2023.765777. Repositório Institucional UPT. http://hdl.handle.net/11328/4666 http://hdl.handle.net/11328/4666 Pereira, M. S., Cardoso, A., Magalhães, M., Faria, S., & Cairrão, A. (2023). A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations. IBIMA Business Review, 2023(Article ID 765777), 1-11. 10.5171/2023.765777. Repositório Institucional UPT. http://hdl.handle.net/11328/4666 http://hdl.handle.net/11328/4666 https://doi.org/10.5171/2023.765777 |
identifier_str_mv |
Pereira, M. S., Cardoso, A., Magalhães, M., Faria, S., & Cairrão, A. (2023). A study on the tourist experiences in the Peneda-Gerês National Park: Impact on satisfaction, loyalty and recommendations. IBIMA Business Review, 2023(Article ID 765777), 1-11. 10.5171/2023.765777. Repositório Institucional UPT. http://hdl.handle.net/11328/4666 |
url |
http://hdl.handle.net/11328/4666 https://doi.org/10.5171/2023.765777 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1947-3788 https://ibimapublishing.com/articles/IBIMABR/2023/765777/ |
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http://creativecommons.org/licenses/by/4.0/ info:eu-repo/semantics/openAccess |
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http://creativecommons.org/licenses/by/4.0/ |
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openAccess |
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application/pdf |
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IBIMA Publishing |
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IBIMA Publishing |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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