Ladder to success – eliciting project managers’ perceptions of IS project success criteria

Detalhes bibliográficos
Autor(a) principal: Pankratz, Oleg
Data de Publicação: 2022
Outros Autores: Basten, Dirk
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.12821/ijispm020201
Resumo: The traditional approach to assess information system (IS) project success is adherence to planning (ATP) – meeting budget, schedule, and requirements targets. Today, scholars agree that ATP is insufficient to adequately assess IS project success, but an agreed-on set of success criteria is still missing. Many works on this topic are based on theoretical considerations rather than empirical inquiries. We analyze practitioners’ subjective perspectives by investigating what criteria IS project managers consider relevant for IS project success assessment. We interview eleven experienced project managers in Germany, applying Repertory Grid and Laddering to minimize potential biases. Our results yield eight success criteria, indicating that criteria like process efficiency and stakeholder satisfaction must be considered in addition to ATP. Scholars can use our findings to apply the identified success criteria in future studies. Practitioners gain insights into the expert perspective on project success and might rethink the way of assessing success in their projects.
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spelling Ladder to success – eliciting project managers’ perceptions of IS project success criteriainformation systemsproject success criteriaproject managementRepertory GridladderingThe traditional approach to assess information system (IS) project success is adherence to planning (ATP) – meeting budget, schedule, and requirements targets. Today, scholars agree that ATP is insufficient to adequately assess IS project success, but an agreed-on set of success criteria is still missing. Many works on this topic are based on theoretical considerations rather than empirical inquiries. We analyze practitioners’ subjective perspectives by investigating what criteria IS project managers consider relevant for IS project success assessment. We interview eleven experienced project managers in Germany, applying Repertory Grid and Laddering to minimize potential biases. Our results yield eight success criteria, indicating that criteria like process efficiency and stakeholder satisfaction must be considered in addition to ATP. Scholars can use our findings to apply the identified success criteria in future studies. Practitioners gain insights into the expert perspective on project success and might rethink the way of assessing success in their projects.UMinho Editora2022-02-18info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.12821/ijispm020201https://doi.org/10.12821/ijispm020201International Journal of Information Systems and Project Management; Vol. 2 N.º 2 (2014); 5-24International Journal of Information Systems and Project Management; Vol. 2 No. 2 (2014); 5-242182-7788reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://revistas.uminho.pt/index.php/ijispm/article/view/3935https://revistas.uminho.pt/index.php/ijispm/article/view/3935/3994Pankratz, OlegBasten, Dirkinfo:eu-repo/semantics/openAccess2023-03-23T11:57:55Zoai:journals.uminho.pt:article/3935Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:45:20.867224Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Ladder to success – eliciting project managers’ perceptions of IS project success criteria
title Ladder to success – eliciting project managers’ perceptions of IS project success criteria
spellingShingle Ladder to success – eliciting project managers’ perceptions of IS project success criteria
Pankratz, Oleg
information systems
project success criteria
project management
Repertory Grid
laddering
title_short Ladder to success – eliciting project managers’ perceptions of IS project success criteria
title_full Ladder to success – eliciting project managers’ perceptions of IS project success criteria
title_fullStr Ladder to success – eliciting project managers’ perceptions of IS project success criteria
title_full_unstemmed Ladder to success – eliciting project managers’ perceptions of IS project success criteria
title_sort Ladder to success – eliciting project managers’ perceptions of IS project success criteria
author Pankratz, Oleg
author_facet Pankratz, Oleg
Basten, Dirk
author_role author
author2 Basten, Dirk
author2_role author
dc.contributor.author.fl_str_mv Pankratz, Oleg
Basten, Dirk
dc.subject.por.fl_str_mv information systems
project success criteria
project management
Repertory Grid
laddering
topic information systems
project success criteria
project management
Repertory Grid
laddering
description The traditional approach to assess information system (IS) project success is adherence to planning (ATP) – meeting budget, schedule, and requirements targets. Today, scholars agree that ATP is insufficient to adequately assess IS project success, but an agreed-on set of success criteria is still missing. Many works on this topic are based on theoretical considerations rather than empirical inquiries. We analyze practitioners’ subjective perspectives by investigating what criteria IS project managers consider relevant for IS project success assessment. We interview eleven experienced project managers in Germany, applying Repertory Grid and Laddering to minimize potential biases. Our results yield eight success criteria, indicating that criteria like process efficiency and stakeholder satisfaction must be considered in addition to ATP. Scholars can use our findings to apply the identified success criteria in future studies. Practitioners gain insights into the expert perspective on project success and might rethink the way of assessing success in their projects.
publishDate 2022
dc.date.none.fl_str_mv 2022-02-18
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.12821/ijispm020201
https://doi.org/10.12821/ijispm020201
url https://doi.org/10.12821/ijispm020201
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.uminho.pt/index.php/ijispm/article/view/3935
https://revistas.uminho.pt/index.php/ijispm/article/view/3935/3994
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UMinho Editora
publisher.none.fl_str_mv UMinho Editora
dc.source.none.fl_str_mv International Journal of Information Systems and Project Management; Vol. 2 N.º 2 (2014); 5-24
International Journal of Information Systems and Project Management; Vol. 2 No. 2 (2014); 5-24
2182-7788
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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