Software asset management in an organization

• Autor(a) principal: Martins, Luis Miguel Oliveira Paulo Rodrigues
• Data de Publicação: 2015
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/11184
• topic: Software asset management; Software piracy; Intellectual property; SAM optimization maturity models; Gestão de activos de software; Pirataria informática; Propriedade intelectual; Modelos de maturidade de gestão de activos de software

This thesis presents a project conducted to assess software asset management (SAM) maturity, through the usage of a SAM maturity model, in a Portuguese group, composed of six companies of different business sectors, in order to understand if the group was taking all necessary measures to prevent software non-compliance risks whilst maximizing SAM benefits. The SAM maturity model adopted was based on the Microsoft SAM Optimization Model (SOM) and comprised the assessment of ten core competences, each considering a total of four different maturity levels. The results show that despite the recent group efforts to improve SAM maturity the overall conclusion is that the group is still at Basic Level and vision, goals and objectives to be achieved with a global SAM still need to be approved. This project was the first enterprise initiative to promote SAM awareness in the group under the sponsorship of the Board of Directors and has allowed to understand the current SAM maturity, for the group and each of the six companies, define the desired SAM maturity and also determine all initiatives that must be implemented to achieve the target maturity within the next twelve months.