The effect of user-generated content on tourist behavior: the mediating role of destination image

Detalhes bibliográficos
Autor(a) principal: Alcázar,María del Carmen Hidalgo
Data de Publicação: 2014
Outros Autores: Piñero,María Sicilia, Maya,Salvador Ruiz de
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300019
Resumo: The importance of the Internet on the image formation process has been widely recognised by both academic and practitioners. Despite the increasing use of user-generated electronic content as an information source for tourists, its influence on destination image formation is not yet fully understood. In order to bridge this knowledge gap in tourism management, we conducted an empirical study to identify the impact of online user generated reviews on the two dimensions of destination image: affective and cognitive. The results of this study extend previous works by demonstrating how user-generated content affects the image of a tourist destination. This study also analyses the mediating effects of the cognitive and affective dimensions of destination image on behavioural intentions.
id RCAP_e869b1f30beca174f5fe588ffe496236
oai_identifier_str oai:scielo:S2182-84582014000300019
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling The effect of user-generated content on tourist behavior: the mediating role of destination imageUser-generated contentdestination imagecognitive imageaffective imagetourist destinationThe importance of the Internet on the image formation process has been widely recognised by both academic and practitioners. Despite the increasing use of user-generated electronic content as an information source for tourists, its influence on destination image formation is not yet fully understood. In order to bridge this knowledge gap in tourism management, we conducted an empirical study to identify the impact of online user generated reviews on the two dimensions of destination image: affective and cognitive. The results of this study extend previous works by demonstrating how user-generated content affects the image of a tourist destination. This study also analyses the mediating effects of the cognitive and affective dimensions of destination image on behavioural intentions.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2014-12-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300019Tourism & Management Studies v.10 n.Especial 2014reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300019Alcázar,María del Carmen HidalgoPiñero,María SiciliaMaya,Salvador Ruiz deinfo:eu-repo/semantics/openAccess2024-02-06T17:29:00Zoai:scielo:S2182-84582014000300019Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:05.082120Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The effect of user-generated content on tourist behavior: the mediating role of destination image
title The effect of user-generated content on tourist behavior: the mediating role of destination image
spellingShingle The effect of user-generated content on tourist behavior: the mediating role of destination image
Alcázar,María del Carmen Hidalgo
User-generated content
destination image
cognitive image
affective image
tourist destination
title_short The effect of user-generated content on tourist behavior: the mediating role of destination image
title_full The effect of user-generated content on tourist behavior: the mediating role of destination image
title_fullStr The effect of user-generated content on tourist behavior: the mediating role of destination image
title_full_unstemmed The effect of user-generated content on tourist behavior: the mediating role of destination image
title_sort The effect of user-generated content on tourist behavior: the mediating role of destination image
author Alcázar,María del Carmen Hidalgo
author_facet Alcázar,María del Carmen Hidalgo
Piñero,María Sicilia
Maya,Salvador Ruiz de
author_role author
author2 Piñero,María Sicilia
Maya,Salvador Ruiz de
author2_role author
author
dc.contributor.author.fl_str_mv Alcázar,María del Carmen Hidalgo
Piñero,María Sicilia
Maya,Salvador Ruiz de
dc.subject.por.fl_str_mv User-generated content
destination image
cognitive image
affective image
tourist destination
topic User-generated content
destination image
cognitive image
affective image
tourist destination
description The importance of the Internet on the image formation process has been widely recognised by both academic and practitioners. Despite the increasing use of user-generated electronic content as an information source for tourists, its influence on destination image formation is not yet fully understood. In order to bridge this knowledge gap in tourism management, we conducted an empirical study to identify the impact of online user generated reviews on the two dimensions of destination image: affective and cognitive. The results of this study extend previous works by demonstrating how user-generated content affects the image of a tourist destination. This study also analyses the mediating effects of the cognitive and affective dimensions of destination image on behavioural intentions.
publishDate 2014
dc.date.none.fl_str_mv 2014-12-01
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300019
url http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300019
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582014000300019
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
publisher.none.fl_str_mv Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve
dc.source.none.fl_str_mv Tourism & Management Studies v.10 n.Especial 2014
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799137390819803136

Registros relacionados