Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.17645/mac.v11i4.7071 |
Resumo: | Trust in news is declining globally and has been for some time a phenomenon that has been amplified in the context of a global pandemic, the rise in anti-media populism, and social and political unrest. Overall, public trust in journalism remains low (44% globally), according to the Reuters Institute Digital News Report 2021. Building on a growing body of research on predictors of (dis)trust among news audiences, this study examines survey data from the Reuters Institute Digital News Report 2021 to explore distrust profiles—comparative profiles of users based on their relative distrust in news in general, news they consume, and news accessed through digital intermediaries like social and search—across distinct news environments: India, South Korea, and the US. We conclude that, across all three countries, there are large segments who either trust everything or distrust everything, suggesting a trust polarization phenomenon. Moreover, the results identify segments of swing trusters, users who trust some news and distrust other types but do not indicate a blanket tendency to trust or distrust everything. Normative expectations about the institution of journalism (i.e., folk theories) seem to be the most powerful factors in explaining the relative likelihood of membership in all profiles, where expectations regarding impartiality, concern about fake news, and fair coverage were important indicators of (dis)trust, with varying degrees depending on the media, political, and technological contexts in which they are situated. These findings suggest that to regain trust, journalists should consider how they can change people’s folk theories when it comes to news by comprehensively taking into account the unique trajectory of a given country’s media system. |
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Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisisdigital intermediaries; distrust profiles; journalism folk theories; media systems; news audiences; news distrust; swing trusters; trust polarizationTrust in news is declining globally and has been for some time a phenomenon that has been amplified in the context of a global pandemic, the rise in anti-media populism, and social and political unrest. Overall, public trust in journalism remains low (44% globally), according to the Reuters Institute Digital News Report 2021. Building on a growing body of research on predictors of (dis)trust among news audiences, this study examines survey data from the Reuters Institute Digital News Report 2021 to explore distrust profiles—comparative profiles of users based on their relative distrust in news in general, news they consume, and news accessed through digital intermediaries like social and search—across distinct news environments: India, South Korea, and the US. We conclude that, across all three countries, there are large segments who either trust everything or distrust everything, suggesting a trust polarization phenomenon. Moreover, the results identify segments of swing trusters, users who trust some news and distrust other types but do not indicate a blanket tendency to trust or distrust everything. Normative expectations about the institution of journalism (i.e., folk theories) seem to be the most powerful factors in explaining the relative likelihood of membership in all profiles, where expectations regarding impartiality, concern about fake news, and fair coverage were important indicators of (dis)trust, with varying degrees depending on the media, political, and technological contexts in which they are situated. These findings suggest that to regain trust, journalists should consider how they can change people’s folk theories when it comes to news by comprehensively taking into account the unique trajectory of a given country’s media system.Cogitatio Press2023-12-07info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.17645/mac.v11i4.7071https://doi.org/10.17645/mac.v11i4.7071Media and Communication; Vol 11, No 4 (2023): Trust, Social Cohesion, and Information Quality in Digital Journalism; 308-3192183-243910.17645/mac.i366reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://www.cogitatiopress.com/mediaandcommunication/article/view/7071https://www.cogitatiopress.com/mediaandcommunication/article/view/7071/3507https://www.cogitatiopress.com/mediaandcommunication/article/downloadSuppFile/7071/3403Copyright (c) 2023 Thomas B. Ksiazek, Su Jung Kim, Jacob L. Nelson, Ahran Park, Sushobhan Patankar, Olivia Sabalaskey, Harsh Tanejainfo:eu-repo/semantics/openAccessKsiazek, Thomas B.Kim, Su JungNelson, Jacob L.Park, AhranPatankar, SushobhanSabalaskey, OliviaTaneja, Harsh2023-12-07T17:45:30Zoai:ojs.cogitatiopress.com:article/7071Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:41:31.021302Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
title |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
spellingShingle |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis Ksiazek, Thomas B. digital intermediaries; distrust profiles; journalism folk theories; media systems; news audiences; news distrust; swing trusters; trust polarization |
title_short |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
title_full |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
title_fullStr |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
title_full_unstemmed |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
title_sort |
Distrust Profiles: Identifying the Factors That Shape Journalism’s Credibility Crisis |
author |
Ksiazek, Thomas B. |
author_facet |
Ksiazek, Thomas B. Kim, Su Jung Nelson, Jacob L. Park, Ahran Patankar, Sushobhan Sabalaskey, Olivia Taneja, Harsh |
author_role |
author |
author2 |
Kim, Su Jung Nelson, Jacob L. Park, Ahran Patankar, Sushobhan Sabalaskey, Olivia Taneja, Harsh |
author2_role |
author author author author author author |
dc.contributor.author.fl_str_mv |
Ksiazek, Thomas B. Kim, Su Jung Nelson, Jacob L. Park, Ahran Patankar, Sushobhan Sabalaskey, Olivia Taneja, Harsh |
dc.subject.por.fl_str_mv |
digital intermediaries; distrust profiles; journalism folk theories; media systems; news audiences; news distrust; swing trusters; trust polarization |
topic |
digital intermediaries; distrust profiles; journalism folk theories; media systems; news audiences; news distrust; swing trusters; trust polarization |
description |
Trust in news is declining globally and has been for some time a phenomenon that has been amplified in the context of a global pandemic, the rise in anti-media populism, and social and political unrest. Overall, public trust in journalism remains low (44% globally), according to the Reuters Institute Digital News Report 2021. Building on a growing body of research on predictors of (dis)trust among news audiences, this study examines survey data from the Reuters Institute Digital News Report 2021 to explore distrust profiles—comparative profiles of users based on their relative distrust in news in general, news they consume, and news accessed through digital intermediaries like social and search—across distinct news environments: India, South Korea, and the US. We conclude that, across all three countries, there are large segments who either trust everything or distrust everything, suggesting a trust polarization phenomenon. Moreover, the results identify segments of swing trusters, users who trust some news and distrust other types but do not indicate a blanket tendency to trust or distrust everything. Normative expectations about the institution of journalism (i.e., folk theories) seem to be the most powerful factors in explaining the relative likelihood of membership in all profiles, where expectations regarding impartiality, concern about fake news, and fair coverage were important indicators of (dis)trust, with varying degrees depending on the media, political, and technological contexts in which they are situated. These findings suggest that to regain trust, journalists should consider how they can change people’s folk theories when it comes to news by comprehensively taking into account the unique trajectory of a given country’s media system. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-12-07 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.17645/mac.v11i4.7071 https://doi.org/10.17645/mac.v11i4.7071 |
url |
https://doi.org/10.17645/mac.v11i4.7071 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://www.cogitatiopress.com/mediaandcommunication/article/view/7071 https://www.cogitatiopress.com/mediaandcommunication/article/view/7071/3507 https://www.cogitatiopress.com/mediaandcommunication/article/downloadSuppFile/7071/3403 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Cogitatio Press |
publisher.none.fl_str_mv |
Cogitatio Press |
dc.source.none.fl_str_mv |
Media and Communication; Vol 11, No 4 (2023): Trust, Social Cohesion, and Information Quality in Digital Journalism; 308-319 2183-2439 10.17645/mac.i366 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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