Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.17645/mac.v7i1.1760 |
Resumo: | Digital journalism studies have done little in terms of studying longitudinally the interrelationships between emerging technology and convergent news practices. This study addresses that void by using a sensemaking approach to examine how emerging technology was appropriated and enacted in the convergent news activities of newsworkers, and how they made sense of the emerging technologies over two and a half years. Our study analyzes two newsrooms in Singapore: 1) a digital-first legacy newspaper, and 2) an independent digital-only news startup. This article employs the Infotendencias Group’s (2012) analytical framework and its four dimensions of news convergence: i) business, ii) professional, iii) technological, and iv) contents. Additionally, it proposes and employs a fifth dimension: v) audience-centric engagement. The fifth dimension is based on the concept of “measurable journalism” (Carlson, 2018), analyzing how its actors influence the relationship between newsrooms and their audiences. This study builds on two rounds of in-depth interviews conducted from end-2015 to mid-2016, and again in 2018. Our findings show that audience-centric-engagement practices are observed in all four dimensions of convergent news activities of each news organization, and leads to three main conclusions: 1) the growing significance of audience-centric engagement, 2) an emergence of a collaboration culture, and 3) the salience of platform counterbalancing. |
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Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologiesaudience engagement; collaboration; convergence; digital journalism; emerging technology; measurable journalism; sensemaking; social media platformsDigital journalism studies have done little in terms of studying longitudinally the interrelationships between emerging technology and convergent news practices. This study addresses that void by using a sensemaking approach to examine how emerging technology was appropriated and enacted in the convergent news activities of newsworkers, and how they made sense of the emerging technologies over two and a half years. Our study analyzes two newsrooms in Singapore: 1) a digital-first legacy newspaper, and 2) an independent digital-only news startup. This article employs the Infotendencias Group’s (2012) analytical framework and its four dimensions of news convergence: i) business, ii) professional, iii) technological, and iv) contents. Additionally, it proposes and employs a fifth dimension: v) audience-centric engagement. The fifth dimension is based on the concept of “measurable journalism” (Carlson, 2018), analyzing how its actors influence the relationship between newsrooms and their audiences. This study builds on two rounds of in-depth interviews conducted from end-2015 to mid-2016, and again in 2018. Our findings show that audience-centric-engagement practices are observed in all four dimensions of convergent news activities of each news organization, and leads to three main conclusions: 1) the growing significance of audience-centric engagement, 2) an emergence of a collaboration culture, and 3) the salience of platform counterbalancing.Cogitatio2019-02-19info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.17645/mac.v7i1.1760oai:ojs.cogitatiopress.com:article/1760Media and Communication; Vol 7, No 1 (2019): Emerging Technologies in Journalism and Media: International Perspectives on Their Nature and Impact; 153-1652183-2439reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://www.cogitatiopress.com/mediaandcommunication/article/view/1760https://doi.org/10.17645/mac.v7i1.1760https://www.cogitatiopress.com/mediaandcommunication/article/view/1760/1760Copyright (c) 2019 Sherwin Chua, Oscar Westlundhttp://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessChua, SherwinWestlund, Oscar2022-12-20T10:59:04Zoai:ojs.cogitatiopress.com:article/1760Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:21:14.491033Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
title |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
spellingShingle |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies Chua, Sherwin audience engagement; collaboration; convergence; digital journalism; emerging technology; measurable journalism; sensemaking; social media platforms |
title_short |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
title_full |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
title_fullStr |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
title_full_unstemmed |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
title_sort |
Audience-Centric Engagement, Collaboration Culture and Platform Counterbalancing: A Longitudinal Study of Ongoing Sensemaking of Emerging Technologies |
author |
Chua, Sherwin |
author_facet |
Chua, Sherwin Westlund, Oscar |
author_role |
author |
author2 |
Westlund, Oscar |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Chua, Sherwin Westlund, Oscar |
dc.subject.por.fl_str_mv |
audience engagement; collaboration; convergence; digital journalism; emerging technology; measurable journalism; sensemaking; social media platforms |
topic |
audience engagement; collaboration; convergence; digital journalism; emerging technology; measurable journalism; sensemaking; social media platforms |
description |
Digital journalism studies have done little in terms of studying longitudinally the interrelationships between emerging technology and convergent news practices. This study addresses that void by using a sensemaking approach to examine how emerging technology was appropriated and enacted in the convergent news activities of newsworkers, and how they made sense of the emerging technologies over two and a half years. Our study analyzes two newsrooms in Singapore: 1) a digital-first legacy newspaper, and 2) an independent digital-only news startup. This article employs the Infotendencias Group’s (2012) analytical framework and its four dimensions of news convergence: i) business, ii) professional, iii) technological, and iv) contents. Additionally, it proposes and employs a fifth dimension: v) audience-centric engagement. The fifth dimension is based on the concept of “measurable journalism” (Carlson, 2018), analyzing how its actors influence the relationship between newsrooms and their audiences. This study builds on two rounds of in-depth interviews conducted from end-2015 to mid-2016, and again in 2018. Our findings show that audience-centric-engagement practices are observed in all four dimensions of convergent news activities of each news organization, and leads to three main conclusions: 1) the growing significance of audience-centric engagement, 2) an emergence of a collaboration culture, and 3) the salience of platform counterbalancing. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-02-19 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.17645/mac.v7i1.1760 oai:ojs.cogitatiopress.com:article/1760 |
url |
https://doi.org/10.17645/mac.v7i1.1760 |
identifier_str_mv |
oai:ojs.cogitatiopress.com:article/1760 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://www.cogitatiopress.com/mediaandcommunication/article/view/1760 https://doi.org/10.17645/mac.v7i1.1760 https://www.cogitatiopress.com/mediaandcommunication/article/view/1760/1760 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Sherwin Chua, Oscar Westlund http://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Sherwin Chua, Oscar Westlund http://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Cogitatio |
publisher.none.fl_str_mv |
Cogitatio |
dc.source.none.fl_str_mv |
Media and Communication; Vol 7, No 1 (2019): Emerging Technologies in Journalism and Media: International Perspectives on Their Nature and Impact; 153-165 2183-2439 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799130659467296768 |