The ‘servicelization’ of societies: towards new paradigms in work organization

Detalhes bibliográficos
Autor(a) principal: de Almeida, P. P.
Data de Publicação: 2005
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://ciencia.iscte-iul.pt/id/ci-pub-18386
http://hdl.handle.net/10071/15725
Resumo: This article proposes an alternative to the theoretical framework for the approaches to phenomena of the servicelization of work in complex organizational contexts. In contradiction to the models which question the industrialization processes, theoretical paradigms are presented which highlight integration in the analyses of new concepts of work, such as co-production, the supremacy of the client/user, the evaluation of organizational performances and competence logic. Finally, a model of the service enterprise is presented with its alternative configurations in a proposal for empirical application, some of which is now being carried out in Portugal.
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spelling The ‘servicelization’ of societies: towards new paradigms in work organizationCo-productionComplex organizational contextsNet-economyService enterpriseServicelizationSociology of WorkThis article proposes an alternative to the theoretical framework for the approaches to phenomena of the servicelization of work in complex organizational contexts. In contradiction to the models which question the industrialization processes, theoretical paradigms are presented which highlight integration in the analyses of new concepts of work, such as co-production, the supremacy of the client/user, the evaluation of organizational performances and competence logic. Finally, a model of the service enterprise is presented with its alternative configurations in a proposal for empirical application, some of which is now being carried out in Portugal.Intellect2018-04-30T09:01:48Z2005-01-01T00:00:00Z20052018-04-30T08:56:38Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/id/ci-pub-18386http://hdl.handle.net/10071/15725eng1476-413X10.1386/pjss.4.2.63/1de Almeida, P. P.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:30:14Zoai:repositorio.iscte-iul.pt:10071/15725Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:13:34.530512Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The ‘servicelization’ of societies: towards new paradigms in work organization
title The ‘servicelization’ of societies: towards new paradigms in work organization
spellingShingle The ‘servicelization’ of societies: towards new paradigms in work organization
de Almeida, P. P.
Co-production
Complex organizational contexts
Net-economy
Service enterprise
Servicelization
Sociology of Work
title_short The ‘servicelization’ of societies: towards new paradigms in work organization
title_full The ‘servicelization’ of societies: towards new paradigms in work organization
title_fullStr The ‘servicelization’ of societies: towards new paradigms in work organization
title_full_unstemmed The ‘servicelization’ of societies: towards new paradigms in work organization
title_sort The ‘servicelization’ of societies: towards new paradigms in work organization
author de Almeida, P. P.
author_facet de Almeida, P. P.
author_role author
dc.contributor.author.fl_str_mv de Almeida, P. P.
dc.subject.por.fl_str_mv Co-production
Complex organizational contexts
Net-economy
Service enterprise
Servicelization
Sociology of Work
topic Co-production
Complex organizational contexts
Net-economy
Service enterprise
Servicelization
Sociology of Work
description This article proposes an alternative to the theoretical framework for the approaches to phenomena of the servicelization of work in complex organizational contexts. In contradiction to the models which question the industrialization processes, theoretical paradigms are presented which highlight integration in the analyses of new concepts of work, such as co-production, the supremacy of the client/user, the evaluation of organizational performances and competence logic. Finally, a model of the service enterprise is presented with its alternative configurations in a proposal for empirical application, some of which is now being carried out in Portugal.
publishDate 2005
dc.date.none.fl_str_mv 2005-01-01T00:00:00Z
2005
2018-04-30T09:01:48Z
2018-04-30T08:56:38Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ciencia.iscte-iul.pt/id/ci-pub-18386
http://hdl.handle.net/10071/15725
url https://ciencia.iscte-iul.pt/id/ci-pub-18386
http://hdl.handle.net/10071/15725
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1476-413X
10.1386/pjss.4.2.63/1
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Intellect
publisher.none.fl_str_mv Intellect
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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