Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.6/14165 |
Resumo: | In order to create high-quality products, quality engineering must be integrated across the entire product development process. To accomplish the ultimate goal, innovative approaches are required, and a Quality Management System-QMS is imperative to standardize all processes. All business areas depend on people and processes, but quality is especially dependent on them. A QMS can benefit from the application of Quality 4.0—Q4.0 and Cognitive Engineering—CE aspects to reduce the workload and cognitive capacity required from QMS specialists, using these technologies to tackle long-standing quality concerns and to re-optimize to deliver creative solutions. The decision to implement a QMS based on Q4.0 technologies is difficult to take due to the challenge that is to automatize dispersed activities. The purpose of this paper is to develop a framework that aids in the application of a Q4.0 QMS. The relationship between quality management practices and Industry 4.0 technologies that improve quality are deeply studied and connected with CE practices to develop an advanced framework, that makes it easier to overview all the dispersed activities within the manufacturing environment gathered as one, and simplify the application of new technologies to the QMS activities. The proposed framework was developed as result of this study. |
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Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A FrameworkQuality 4.0Quality Management SystemCognitive engineeringIndustry 4.0In order to create high-quality products, quality engineering must be integrated across the entire product development process. To accomplish the ultimate goal, innovative approaches are required, and a Quality Management System-QMS is imperative to standardize all processes. All business areas depend on people and processes, but quality is especially dependent on them. A QMS can benefit from the application of Quality 4.0—Q4.0 and Cognitive Engineering—CE aspects to reduce the workload and cognitive capacity required from QMS specialists, using these technologies to tackle long-standing quality concerns and to re-optimize to deliver creative solutions. The decision to implement a QMS based on Q4.0 technologies is difficult to take due to the challenge that is to automatize dispersed activities. The purpose of this paper is to develop a framework that aids in the application of a Q4.0 QMS. The relationship between quality management practices and Industry 4.0 technologies that improve quality are deeply studied and connected with CE practices to develop an advanced framework, that makes it easier to overview all the dispersed activities within the manufacturing environment gathered as one, and simplify the application of new technologies to the QMS activities. The proposed framework was developed as result of this study.This work has been supported by the project INDTECH 4.0 (POCI-01-0247-FEDER-026653), co-financed by the PT2020 and COMPETE2020 programs, and the European Union through the European Regional Development Fund (ERDF). FCT.MDPIuBibliorumCarvalho, Adriana Raquel VenturaLima, Tânia M.2024-01-26T11:10:06Z20222022-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.6/14165engCarvalho, A.V.; Lima, T.M. Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework. Appl. Syst. Innov. 2022, 5, 115. https://doi.org/10.3390/asi506011510.3390/asi5060115info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-31T02:32:15Zoai:ubibliorum.ubi.pt:10400.6/14165Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:59:18.092806Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
title |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
spellingShingle |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework Carvalho, Adriana Raquel Ventura Quality 4.0 Quality Management System Cognitive engineering Industry 4.0 |
title_short |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
title_full |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
title_fullStr |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
title_full_unstemmed |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
title_sort |
Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework |
author |
Carvalho, Adriana Raquel Ventura |
author_facet |
Carvalho, Adriana Raquel Ventura Lima, Tânia M. |
author_role |
author |
author2 |
Lima, Tânia M. |
author2_role |
author |
dc.contributor.none.fl_str_mv |
uBibliorum |
dc.contributor.author.fl_str_mv |
Carvalho, Adriana Raquel Ventura Lima, Tânia M. |
dc.subject.por.fl_str_mv |
Quality 4.0 Quality Management System Cognitive engineering Industry 4.0 |
topic |
Quality 4.0 Quality Management System Cognitive engineering Industry 4.0 |
description |
In order to create high-quality products, quality engineering must be integrated across the entire product development process. To accomplish the ultimate goal, innovative approaches are required, and a Quality Management System-QMS is imperative to standardize all processes. All business areas depend on people and processes, but quality is especially dependent on them. A QMS can benefit from the application of Quality 4.0—Q4.0 and Cognitive Engineering—CE aspects to reduce the workload and cognitive capacity required from QMS specialists, using these technologies to tackle long-standing quality concerns and to re-optimize to deliver creative solutions. The decision to implement a QMS based on Q4.0 technologies is difficult to take due to the challenge that is to automatize dispersed activities. The purpose of this paper is to develop a framework that aids in the application of a Q4.0 QMS. The relationship between quality management practices and Industry 4.0 technologies that improve quality are deeply studied and connected with CE practices to develop an advanced framework, that makes it easier to overview all the dispersed activities within the manufacturing environment gathered as one, and simplify the application of new technologies to the QMS activities. The proposed framework was developed as result of this study. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022 2022-01-01T00:00:00Z 2024-01-26T11:10:06Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.6/14165 |
url |
http://hdl.handle.net/10400.6/14165 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Carvalho, A.V.; Lima, T.M. Quality 4.0 and Cognitive Engineering Applied to Quality Management Systems: A Framework. Appl. Syst. Innov. 2022, 5, 115. https://doi.org/10.3390/asi5060115 10.3390/asi5060115 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
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application/pdf |
dc.publisher.none.fl_str_mv |
MDPI |
publisher.none.fl_str_mv |
MDPI |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799137076825817088 |