Value creation through quality and innovation – a case study on Portugal

Detalhes bibliográficos
Autor(a) principal: Santos, Gilberto
Data de Publicação: 2019
Outros Autores: Gomes, Sergio, Braga, Vitor, Lima, Vanda, Teixeira, Paulo, Sá, Carlos
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/11110/1867
Resumo: Purpose The purpose of this paper is to analyze the best way to create value in Portugal through quality and innovation and also to check what needs to be improved. Design/methodology/approach A questionnaire was applied to population of 152 companies, with the research and development (R&D) management certified by Portuguese Standard NP 4457. The final sample was 66 companies, which correspond to 45 percent of the population. Statistical analysis of the data collected was performed using IBM SPSS Statistical Software. Findings The authors highlighted the main reasons/motivations that led companies to implement the NP 4457, which were, among others, competitive advantage and creating value. The systematization of information and the generation and management of ideas were highlighted as the main advantages. The lack of methodologies for innovation management and knowledge management was the difficulty experienced in the implementation of NP 4457. Portugal needs to increase patent registration and it also needs to know how to take advantage of the investment made in R&D, in order to decrease the unit cost of knowledge. Portuguese engineering should be more about product design than production processes. The involvement of top management must be greater. Originality/value This investigation contributes to the innovation and quality body of knowledge, since it explores the complementarity between the two concepts as sources of value creation. This case study is one of the first Portuguese empirical research works about value creation through quality and innovation in Portugal. It also allows to know in detail the Portuguese business reality in terms of innovation management.
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spelling Value creation through quality and innovation – a case study on PortugalInnovationValue creationQualityPortugalProduct development PaperPurpose The purpose of this paper is to analyze the best way to create value in Portugal through quality and innovation and also to check what needs to be improved. Design/methodology/approach A questionnaire was applied to population of 152 companies, with the research and development (R&D) management certified by Portuguese Standard NP 4457. The final sample was 66 companies, which correspond to 45 percent of the population. Statistical analysis of the data collected was performed using IBM SPSS Statistical Software. Findings The authors highlighted the main reasons/motivations that led companies to implement the NP 4457, which were, among others, competitive advantage and creating value. The systematization of information and the generation and management of ideas were highlighted as the main advantages. The lack of methodologies for innovation management and knowledge management was the difficulty experienced in the implementation of NP 4457. Portugal needs to increase patent registration and it also needs to know how to take advantage of the investment made in R&D, in order to decrease the unit cost of knowledge. Portuguese engineering should be more about product design than production processes. The involvement of top management must be greater. Originality/value This investigation contributes to the innovation and quality body of knowledge, since it explores the complementarity between the two concepts as sources of value creation. This case study is one of the first Portuguese empirical research works about value creation through quality and innovation in Portugal. It also allows to know in detail the Portuguese business reality in terms of innovation management.The TQM Journal2020-01-20T15:52:34Z2019-11-29T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/11110/1867oai:ciencipca.ipca.pt:11110/1867eng1754-2731http://hdl.handle.net/11110/1867metadata only accessinfo:eu-repo/semantics/openAccessSantos, GilbertoGomes, SergioBraga, VitorLima, VandaTeixeira, PauloSá, Carlosreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T12:53:11Zoai:ciencipca.ipca.pt:11110/1867Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:02:09.911522Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Value creation through quality and innovation – a case study on Portugal
title Value creation through quality and innovation – a case study on Portugal
spellingShingle Value creation through quality and innovation – a case study on Portugal
Santos, Gilberto
Innovation
Value creation
Quality
Portugal
Product development Paper
title_short Value creation through quality and innovation – a case study on Portugal
title_full Value creation through quality and innovation – a case study on Portugal
title_fullStr Value creation through quality and innovation – a case study on Portugal
title_full_unstemmed Value creation through quality and innovation – a case study on Portugal
title_sort Value creation through quality and innovation – a case study on Portugal
author Santos, Gilberto
author_facet Santos, Gilberto
Gomes, Sergio
Braga, Vitor
Lima, Vanda
Teixeira, Paulo
Sá, Carlos
author_role author
author2 Gomes, Sergio
Braga, Vitor
Lima, Vanda
Teixeira, Paulo
Sá, Carlos
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Santos, Gilberto
Gomes, Sergio
Braga, Vitor
Lima, Vanda
Teixeira, Paulo
Sá, Carlos
dc.subject.por.fl_str_mv Innovation
Value creation
Quality
Portugal
Product development Paper
topic Innovation
Value creation
Quality
Portugal
Product development Paper
description Purpose The purpose of this paper is to analyze the best way to create value in Portugal through quality and innovation and also to check what needs to be improved. Design/methodology/approach A questionnaire was applied to population of 152 companies, with the research and development (R&D) management certified by Portuguese Standard NP 4457. The final sample was 66 companies, which correspond to 45 percent of the population. Statistical analysis of the data collected was performed using IBM SPSS Statistical Software. Findings The authors highlighted the main reasons/motivations that led companies to implement the NP 4457, which were, among others, competitive advantage and creating value. The systematization of information and the generation and management of ideas were highlighted as the main advantages. The lack of methodologies for innovation management and knowledge management was the difficulty experienced in the implementation of NP 4457. Portugal needs to increase patent registration and it also needs to know how to take advantage of the investment made in R&D, in order to decrease the unit cost of knowledge. Portuguese engineering should be more about product design than production processes. The involvement of top management must be greater. Originality/value This investigation contributes to the innovation and quality body of knowledge, since it explores the complementarity between the two concepts as sources of value creation. This case study is one of the first Portuguese empirical research works about value creation through quality and innovation in Portugal. It also allows to know in detail the Portuguese business reality in terms of innovation management.
publishDate 2019
dc.date.none.fl_str_mv 2019-11-29T00:00:00Z
2020-01-20T15:52:34Z
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dc.publisher.none.fl_str_mv The TQM Journal
publisher.none.fl_str_mv The TQM Journal
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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