Arguing with behavior influence: A model for web-based group decision support systems

• Autor(a) principal: Carneiro, Joao
• Data de Publicação: 2019
• Outros Autores: Martinho, Diogo, Marreiros, Goreti, Novais, Paulo
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/1822/68111
• topic: argumentation; cognitive aspects; decision-making; multi-agent systems; multi-criteria problems; Web-based group decision support systems; Ciências Naturais::Ciências da Computação e da Informação; Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática; Science & Technology

In this work, we propose an argumentation-based dialogue model designed for Web-based Group Decision Support Systems, that considers the decision-makers' intentions. The intentions are modeled as behavior styles which allow agents to interact with each other as humans would in face-to-face meetings. In addition, we propose a set of arguments that can be used by the agents to perform and evaluate requests, while considering the agents' behavior style. The inclusion of decision-makers' intentions intends to create a more reliable and realistic process. Our model proved, in different contexts, that higher levels of consensus and satisfaction are achieved when using agents modeled with behavior styles compared to agents without any features to represent the decision-makers' intentions.