Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience

Detalhes bibliográficos
Autor(a) principal: Gonçalves,Nuno Pina
Data de Publicação: 2008
Outros Autores: Sapateiro,Cláudio Miguel
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://scielo.pt/scielo.php?script=sci_arttext&pid=S1645-99112008000100012
Resumo: The development and implementation of Information Systems (IS) raises important challenges to organizations. Beyond technological issues related with interoperability and legacy systems integration, the organizational procedures frequently include many informal practices that lead to a poor requirements elicitation difficulting the design phase which typically lead to exceptions in business processes workflows. In this work the main motivations and challenges for the development and implementation of IS are presented. A case study describing an IS implementation in a Portuguese superior education institution is reported. It is also discussed the new perspectives regarding the mitigation of the effect of business processes exceptions in the business processes workflows.
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spelling Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experienceinformation systemsworkflow exceptionsmutual adaptationThe development and implementation of Information Systems (IS) raises important challenges to organizations. Beyond technological issues related with interoperability and legacy systems integration, the organizational procedures frequently include many informal practices that lead to a poor requirements elicitation difficulting the design phase which typically lead to exceptions in business processes workflows. In this work the main motivations and challenges for the development and implementation of IS are presented. A case study describing an IS implementation in a Portuguese superior education institution is reported. It is also discussed the new perspectives regarding the mitigation of the effect of business processes exceptions in the business processes workflows.Instituto Politécnico do Cávado e do Ave2008-06-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S1645-99112008000100012Tékhne - Revista de Estudos Politécnicos n.9 2008reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S1645-99112008000100012Gonçalves,Nuno PinaSapateiro,Cláudio Miguelinfo:eu-repo/semantics/openAccess2024-02-06T17:19:28Zoai:scielo:S1645-99112008000100012Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:27:12.766051Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
title Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
spellingShingle Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
Gonçalves,Nuno Pina
information systems
workflow exceptions
mutual adaptation
title_short Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
title_full Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
title_fullStr Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
title_full_unstemmed Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
title_sort Aspects for Information Systems Implementation: challenges and impacts. A higher education institution experience
author Gonçalves,Nuno Pina
author_facet Gonçalves,Nuno Pina
Sapateiro,Cláudio Miguel
author_role author
author2 Sapateiro,Cláudio Miguel
author2_role author
dc.contributor.author.fl_str_mv Gonçalves,Nuno Pina
Sapateiro,Cláudio Miguel
dc.subject.por.fl_str_mv information systems
workflow exceptions
mutual adaptation
topic information systems
workflow exceptions
mutual adaptation
description The development and implementation of Information Systems (IS) raises important challenges to organizations. Beyond technological issues related with interoperability and legacy systems integration, the organizational procedures frequently include many informal practices that lead to a poor requirements elicitation difficulting the design phase which typically lead to exceptions in business processes workflows. In this work the main motivations and challenges for the development and implementation of IS are presented. A case study describing an IS implementation in a Portuguese superior education institution is reported. It is also discussed the new perspectives regarding the mitigation of the effect of business processes exceptions in the business processes workflows.
publishDate 2008
dc.date.none.fl_str_mv 2008-06-01
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S1645-99112008000100012
url http://scielo.pt/scielo.php?script=sci_arttext&pid=S1645-99112008000100012
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://scielo.pt/scielo.php?script=sci_arttext&pid=S1645-99112008000100012
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Instituto Politécnico do Cávado e do Ave
publisher.none.fl_str_mv Instituto Politécnico do Cávado e do Ave
dc.source.none.fl_str_mv Tékhne - Revista de Estudos Politécnicos n.9 2008
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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