Programs of quality improvement: an exploratory study in large Brazilian construction companies
Autor(a) principal: | |
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Data de Publicação: | 2009 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Ibero Americana de Estratégia - RIAE |
Texto Completo: | https://periodicos.uninove.br/riae/article/view/13113 |
Resumo: | This article aims to identify the major characteristics of the implementation of quality programs in large construction companies in Brazil. This study focuses on the most accepted and implemented models such as ISO 9000:2000, ISO 14001, Six Sigma and Total Quality Management (TQM). An exploratory study was carried out in seven large companies (approximately 37% of the total number). These companies were chosen from the “500 Largest and Best Brazilian Companies” list, published by Exame Magazine, in 2005, out of a total number of 15 large companies in the sector. The indings of this study show that the companies have been implementing quality programs, have been using more basic quality tools, and have been dificulty accounting resources that come from the implementation of quality programs. |
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Programs of quality improvement: an exploratory study in large Brazilian construction companiesProgramas de melhoria da qualidade: um estudo exploratório nas construtoras brasileiras de grande porteConstruction sector. Quality programs.Programas de qualidade. Setor da construção.This article aims to identify the major characteristics of the implementation of quality programs in large construction companies in Brazil. This study focuses on the most accepted and implemented models such as ISO 9000:2000, ISO 14001, Six Sigma and Total Quality Management (TQM). An exploratory study was carried out in seven large companies (approximately 37% of the total number). These companies were chosen from the “500 Largest and Best Brazilian Companies” list, published by Exame Magazine, in 2005, out of a total number of 15 large companies in the sector. The indings of this study show that the companies have been implementing quality programs, have been using more basic quality tools, and have been dificulty accounting resources that come from the implementation of quality programs. Este artigo tem por objetivo identificar as principais características da adoção dos programas de melhoria da qualidade nas grandes empresas brasileiras do setor da construção. O foco deste estudo são os modelos mais adotados, tais como a norma ISO 9001:2000, a ISO 14001, o Seis Sigma e o Total Quality Management (TQM) Foi realizado um estudo exploratório em sete empresas de grande porte (aproximadamente 47% do total), extraídas da lista “500 Maiores e Melhores Empresas do Brasil”, da Revista Exame, ano base de 2005, de um total de 15 empresas do setor da construção, que fazem parte desta relação. Os resultados obtidos demonstram que as empresas estão adotando programas de qualidade que utilizam ferramentas mais básicas e apresentam dificuldades na contabilização de seus recursos.Universidade Nove de Julho - UNINOVE2009-03-18info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.uninove.br/riae/article/view/1311310.5585/ijsm.v7i1.971Revista Ibero-Americana de Estratégia; 2008: RIAE v7n1; 45-52Revista Ibero-Americana de Estratégia; 2008: RIAE v7n1; 45-522176-0756reponame:Revista Ibero Americana de Estratégia - RIAEinstname:Revista Ibero-Americana de Estratégia (RIAE)instacron:RIEOEIporhttps://periodicos.uninove.br/riae/article/view/13113/6565Copyright (c) 2019 Iberoamerican Journal of Strategic Managementinfo:eu-repo/semantics/openAccessPinto, Silvia Helena BoarinCarvalho, Marly Monteiro deHo, Linda LeeFlores, Sharon Rigazzo2019-09-20T13:38:52Zoai:https://periodicos.uninove.br:article/13113Revistahttps://periodicos.uninove.br/riaePRIhttps://periodicos.uninove.br/riae/oai||bennycosta@yahoo.com.br2176-07562176-0756opendoar:2019-09-20T13:38:52Revista Ibero Americana de Estratégia - RIAE - Revista Ibero-Americana de Estratégia (RIAE)false |
dc.title.none.fl_str_mv |
Programs of quality improvement: an exploratory study in large Brazilian construction companies Programas de melhoria da qualidade: um estudo exploratório nas construtoras brasileiras de grande porte |
title |
Programs of quality improvement: an exploratory study in large Brazilian construction companies |
spellingShingle |
Programs of quality improvement: an exploratory study in large Brazilian construction companies Pinto, Silvia Helena Boarin Construction sector. Quality programs. Programas de qualidade. Setor da construção. |
title_short |
Programs of quality improvement: an exploratory study in large Brazilian construction companies |
title_full |
Programs of quality improvement: an exploratory study in large Brazilian construction companies |
title_fullStr |
Programs of quality improvement: an exploratory study in large Brazilian construction companies |
title_full_unstemmed |
Programs of quality improvement: an exploratory study in large Brazilian construction companies |
title_sort |
Programs of quality improvement: an exploratory study in large Brazilian construction companies |
author |
Pinto, Silvia Helena Boarin |
author_facet |
Pinto, Silvia Helena Boarin Carvalho, Marly Monteiro de Ho, Linda Lee Flores, Sharon Rigazzo |
author_role |
author |
author2 |
Carvalho, Marly Monteiro de Ho, Linda Lee Flores, Sharon Rigazzo |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Pinto, Silvia Helena Boarin Carvalho, Marly Monteiro de Ho, Linda Lee Flores, Sharon Rigazzo |
dc.subject.por.fl_str_mv |
Construction sector. Quality programs. Programas de qualidade. Setor da construção. |
topic |
Construction sector. Quality programs. Programas de qualidade. Setor da construção. |
description |
This article aims to identify the major characteristics of the implementation of quality programs in large construction companies in Brazil. This study focuses on the most accepted and implemented models such as ISO 9000:2000, ISO 14001, Six Sigma and Total Quality Management (TQM). An exploratory study was carried out in seven large companies (approximately 37% of the total number). These companies were chosen from the “500 Largest and Best Brazilian Companies” list, published by Exame Magazine, in 2005, out of a total number of 15 large companies in the sector. The indings of this study show that the companies have been implementing quality programs, have been using more basic quality tools, and have been dificulty accounting resources that come from the implementation of quality programs. |
publishDate |
2009 |
dc.date.none.fl_str_mv |
2009-03-18 |
dc.type.none.fl_str_mv |
|
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.uninove.br/riae/article/view/13113 10.5585/ijsm.v7i1.971 |
url |
https://periodicos.uninove.br/riae/article/view/13113 |
identifier_str_mv |
10.5585/ijsm.v7i1.971 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.uninove.br/riae/article/view/13113/6565 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Iberoamerican Journal of Strategic Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Iberoamerican Journal of Strategic Management |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Nove de Julho - UNINOVE |
publisher.none.fl_str_mv |
Universidade Nove de Julho - UNINOVE |
dc.source.none.fl_str_mv |
Revista Ibero-Americana de Estratégia; 2008: RIAE v7n1; 45-52 Revista Ibero-Americana de Estratégia; 2008: RIAE v7n1; 45-52 2176-0756 reponame:Revista Ibero Americana de Estratégia - RIAE instname:Revista Ibero-Americana de Estratégia (RIAE) instacron:RIEOEI |
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Revista Ibero-Americana de Estratégia (RIAE) |
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RIEOEI |
institution |
RIEOEI |
reponame_str |
Revista Ibero Americana de Estratégia - RIAE |
collection |
Revista Ibero Americana de Estratégia - RIAE |
repository.name.fl_str_mv |
Revista Ibero Americana de Estratégia - RIAE - Revista Ibero-Americana de Estratégia (RIAE) |
repository.mail.fl_str_mv |
||bennycosta@yahoo.com.br |
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