Experiences of therapeutic communication between nursing staff and family members in Neonatology
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Sapienza (Curitiba) |
Texto Completo: | https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/631 |
Resumo: | Introduction: Therapeutic communication tries to build relationships that promote an attitude that helps health personnel with care and with this create favorable conditions for the patient or family member, involving various elements such as empathy, respect, active listening to reach the patient. Likewise, nursing staff need to develop certain skills to establish adequate therapeutic communication. Objective: To categorize the experiences of therapeutic communication between nursing staff and relatives in neonatology. Method: The research is mixed, cross-sectional. In the qualitative phase, the information was collected through semi-structured interviews with 20 family members, at which time the information was saturated, and in the quantitative phase, the scale on "communication skills of health personnel" was applied, with a Cronbach's Alpha of 0.94, guaranteeing the reliability of the instrument; through the Likert scale applied to 22 nursing professionals from the neonatology area of the Ambato General Hospital. Results: 70% of the relatives reported that the reinteraction of information would be one of the strategies that would help improve communication with the nursing staff, agreeing with the responses of the nursing staff. More than 40.9% of the nursing staff mentioned that although bodily communication is an important axis, health personnel demonstrate it in a personal way, as highlighted in the interviews, the most cited actions were eye contact and smiling. Conclusions: Nursing staff need to maintain a correct therapeutic alliance with patients, the implementation of a communication guide will facilitate compliance with this context. Therefore, it is necessary to develop these skills in health professionals |
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Experiences of therapeutic communication between nursing staff and family members in Neonatology Experiencias de comunicación terapéutica entre personal de enfermería y familiares en NeonatologíaVivências de comunicação terapêutica entre equipe de enfermagem e familiares em NeonatologiaComunicação Terapêutica; Estratégia; Enfermagem, Benefícios, Família, NeonatologiaTherapeutic Communication; Strategy; Nursing, Benefits, Family, NeonatologyComunicación Terapéutica; Estrategia; Enfermería, Beneficios, Familiar, NeonatologiaIntroduction: Therapeutic communication tries to build relationships that promote an attitude that helps health personnel with care and with this create favorable conditions for the patient or family member, involving various elements such as empathy, respect, active listening to reach the patient. Likewise, nursing staff need to develop certain skills to establish adequate therapeutic communication. Objective: To categorize the experiences of therapeutic communication between nursing staff and relatives in neonatology. Method: The research is mixed, cross-sectional. In the qualitative phase, the information was collected through semi-structured interviews with 20 family members, at which time the information was saturated, and in the quantitative phase, the scale on "communication skills of health personnel" was applied, with a Cronbach's Alpha of 0.94, guaranteeing the reliability of the instrument; through the Likert scale applied to 22 nursing professionals from the neonatology area of the Ambato General Hospital. Results: 70% of the relatives reported that the reinteraction of information would be one of the strategies that would help improve communication with the nursing staff, agreeing with the responses of the nursing staff. More than 40.9% of the nursing staff mentioned that although bodily communication is an important axis, health personnel demonstrate it in a personal way, as highlighted in the interviews, the most cited actions were eye contact and smiling. Conclusions: Nursing staff need to maintain a correct therapeutic alliance with patients, the implementation of a communication guide will facilitate compliance with this context. Therefore, it is necessary to develop these skills in health professionalsIntroduction: Therapeutic communication tries to build relationships that promote an attitude that helps health personnel with care and with this create favorable conditions for the patient or family member, involving various elements such as empathy, respect, active listening to reach the patient. Likewise, nursing staff need to develop certain skills to establish adequate therapeutic communication. Objective: To categorize the experiences of therapeutic communication between nursing staff and relatives in neonatology. Method: The research is mixed, cross-sectional. In the qualitative phase, the information was collected through semi-structured interviews with 20 family members, at which time the information was saturated, and in the quantitative phase, the scale on "communication skills of health personnel" was applied, with a Cronbach's Alpha of 0.94, guaranteeing the reliability of the instrument; through the Likert scale applied to 22 nursing professionals from the neonatology area of the Ambato General Hospital. Results: 70% of the relatives reported that the reinteraction of information would be one of the strategies that would help improve communication with the nursing staff, agreeing with the responses of the nursing staff. More than 40.9% of the nursing staff mentioned that although bodily communication is an important axis, health personnel demonstrate it in a personal way, as highlighted in the interviews, the most cited actions were eye contact and smiling. Conclusions: Nursing staff need to maintain a correct therapeutic alliance with patients, the implementation of a communication guide will facilitate compliance with this context. Therefore, it is necessary to develop these skills in health professionalsIntroduction: Therapeutic communication tries to build relationships that promote an attitude that helps health personnel with care and with this create favorable conditions for the patient or family member, involving various elements such as empathy, respect, active listening to reach the patient. Likewise, nursing staff need to develop certain skills to establish adequate therapeutic communication. Objective: To categorize the experiences of therapeutic communication between nursing staff and relatives in neonatology. Method: The research is mixed, cross-sectional. In the qualitative phase, the information was collected through semi-structured interviews with 20 family members, at which time the information was saturated, and in the quantitative phase, the scale on "communication skills of health personnel" was applied, with a Cronbach's Alpha of 0.94, guaranteeing the reliability of the instrument; through the Likert scale applied to 22 nursing professionals from the neonatology area of the Ambato General Hospital. Results: 70% of the relatives reported that the reinteraction of information would be one of the strategies that would help improve communication with the nursing staff, agreeing with the responses of the nursing staff. More than 40.9% of the nursing staff mentioned that although bodily communication is an important axis, health personnel demonstrate it in a personal way, as highlighted in the interviews, the most cited actions were eye contact and smiling. Conclusions: Nursing staff need to maintain a correct therapeutic alliance with patients, the implementation of a communication guide will facilitate compliance with this context. Therefore, it is necessary to develop these skills in health professionalsSapienza Grupo Editorial2023-04-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/63110.51798/sijis.v4i1.631Sapienza: International Journal of Interdisciplinary Studies; Vol. 4 No. 1 (2023): Regular Issue: Interdisciplinary Studies; e23017Sapienza: International Journal of Interdisciplinary Studies; Vol. 4 Núm. 1 (2023): Fascículo Regular: Estudios Interdisciplinarios; e23017Sapienza: International Journal of Interdisciplinary Studies; v. 4 n. 1 (2023): Número Regular: Estudos Interdisciplinares; e230172675-9780reponame:Sapienza (Curitiba)instname:Sapienza Grupo Editorialinstacron:SAPIENZAenghttps://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/631/456Copyright (c) 2023 Victoria Estefania Campos López, Grace Pamela López Pérezhttps://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessCampos López, Victoria Estefania López Pérez, Grace Pamela 2023-05-24T02:56:22Zoai:ojs2.journals.sapienzaeditorial.com:article/631Revistahttps://journals.sapienzaeditorial.com/index.php/SIJISPRIhttps://journals.sapienzaeditorial.com/index.php/SIJIS/oaieditor@sapienzaeditorial.com2675-97802675-9780opendoar:2023-05-24T02:56:22Sapienza (Curitiba) - Sapienza Grupo Editorialfalse |
dc.title.none.fl_str_mv |
Experiences of therapeutic communication between nursing staff and family members in Neonatology Experiencias de comunicación terapéutica entre personal de enfermería y familiares en Neonatología Vivências de comunicação terapêutica entre equipe de enfermagem e familiares em Neonatologia |
title |
Experiences of therapeutic communication between nursing staff and family members in Neonatology |
spellingShingle |
Experiences of therapeutic communication between nursing staff and family members in Neonatology Campos López, Victoria Estefania Comunicação Terapêutica; Estratégia; Enfermagem, Benefícios, Família, Neonatologia Therapeutic Communication; Strategy; Nursing, Benefits, Family, Neonatology Comunicación Terapéutica; Estrategia; Enfermería, Beneficios, Familiar, Neonatologia |
title_short |
Experiences of therapeutic communication between nursing staff and family members in Neonatology |
title_full |
Experiences of therapeutic communication between nursing staff and family members in Neonatology |
title_fullStr |
Experiences of therapeutic communication between nursing staff and family members in Neonatology |
title_full_unstemmed |
Experiences of therapeutic communication between nursing staff and family members in Neonatology |
title_sort |
Experiences of therapeutic communication between nursing staff and family members in Neonatology |
author |
Campos López, Victoria Estefania |
author_facet |
Campos López, Victoria Estefania López Pérez, Grace Pamela |
author_role |
author |
author2 |
López Pérez, Grace Pamela |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Campos López, Victoria Estefania López Pérez, Grace Pamela |
dc.subject.por.fl_str_mv |
Comunicação Terapêutica; Estratégia; Enfermagem, Benefícios, Família, Neonatologia Therapeutic Communication; Strategy; Nursing, Benefits, Family, Neonatology Comunicación Terapéutica; Estrategia; Enfermería, Beneficios, Familiar, Neonatologia |
topic |
Comunicação Terapêutica; Estratégia; Enfermagem, Benefícios, Família, Neonatologia Therapeutic Communication; Strategy; Nursing, Benefits, Family, Neonatology Comunicación Terapéutica; Estrategia; Enfermería, Beneficios, Familiar, Neonatologia |
description |
Introduction: Therapeutic communication tries to build relationships that promote an attitude that helps health personnel with care and with this create favorable conditions for the patient or family member, involving various elements such as empathy, respect, active listening to reach the patient. Likewise, nursing staff need to develop certain skills to establish adequate therapeutic communication. Objective: To categorize the experiences of therapeutic communication between nursing staff and relatives in neonatology. Method: The research is mixed, cross-sectional. In the qualitative phase, the information was collected through semi-structured interviews with 20 family members, at which time the information was saturated, and in the quantitative phase, the scale on "communication skills of health personnel" was applied, with a Cronbach's Alpha of 0.94, guaranteeing the reliability of the instrument; through the Likert scale applied to 22 nursing professionals from the neonatology area of the Ambato General Hospital. Results: 70% of the relatives reported that the reinteraction of information would be one of the strategies that would help improve communication with the nursing staff, agreeing with the responses of the nursing staff. More than 40.9% of the nursing staff mentioned that although bodily communication is an important axis, health personnel demonstrate it in a personal way, as highlighted in the interviews, the most cited actions were eye contact and smiling. Conclusions: Nursing staff need to maintain a correct therapeutic alliance with patients, the implementation of a communication guide will facilitate compliance with this context. Therefore, it is necessary to develop these skills in health professionals |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-04-30 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/631 10.51798/sijis.v4i1.631 |
url |
https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/631 |
identifier_str_mv |
10.51798/sijis.v4i1.631 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/631/456 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2023 Victoria Estefania Campos López, Grace Pamela López Pérez https://creativecommons.org/licenses/by-nc-nd/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2023 Victoria Estefania Campos López, Grace Pamela López Pérez https://creativecommons.org/licenses/by-nc-nd/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Sapienza Grupo Editorial |
publisher.none.fl_str_mv |
Sapienza Grupo Editorial |
dc.source.none.fl_str_mv |
Sapienza: International Journal of Interdisciplinary Studies; Vol. 4 No. 1 (2023): Regular Issue: Interdisciplinary Studies; e23017 Sapienza: International Journal of Interdisciplinary Studies; Vol. 4 Núm. 1 (2023): Fascículo Regular: Estudios Interdisciplinarios; e23017 Sapienza: International Journal of Interdisciplinary Studies; v. 4 n. 1 (2023): Número Regular: Estudos Interdisciplinares; e23017 2675-9780 reponame:Sapienza (Curitiba) instname:Sapienza Grupo Editorial instacron:SAPIENZA |
instname_str |
Sapienza Grupo Editorial |
instacron_str |
SAPIENZA |
institution |
SAPIENZA |
reponame_str |
Sapienza (Curitiba) |
collection |
Sapienza (Curitiba) |
repository.name.fl_str_mv |
Sapienza (Curitiba) - Sapienza Grupo Editorial |
repository.mail.fl_str_mv |
editor@sapienzaeditorial.com |
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1797051606337847296 |