Reflections over Communicability in PaaS Environments
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Journal on Interactive Systems |
Texto Completo: | https://sol.sbc.org.br/journals/index.php/jis/article/view/682 |
Resumo: | Platform as a Service (PaaS) has become an essential product for large technology companies. It is a way of delivering hardware, software tools and other resources for application development and hosting, as a service. Its users are developers who need to build and deploy new applications. Besides computational power, PaaS environments (PaaSE) offer services, development tools and even complete apps to be put together in web applications. These pieces of software can be developed by diverse groups of people, presenting a significant challenge from a Human-Centric Computer (HCC) perspective. We argue that the semiotic engineering (SemEng) theory, which views human-computer interaction as computer-mediated communication between designers and users at interaction time, may be applied to help creating knowledge in this context. In PaaSE, several designers communicate with PaaSE’s users (developers). In this paper, we apply SemEng concepts to analyze different software artifacts present in PaaSE, showing evidence of communication breakdowns between designers and users. Our goal is to provide a better understanding of existing metacommunication processes in such environments, offering specific suggestions to emphasize communication boundaries. |
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Journal on Interactive Systems |
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Reflections over Communicability in PaaS EnvironmentsPlatform as a Service (PaaS) has become an essential product for large technology companies. It is a way of delivering hardware, software tools and other resources for application development and hosting, as a service. Its users are developers who need to build and deploy new applications. Besides computational power, PaaS environments (PaaSE) offer services, development tools and even complete apps to be put together in web applications. These pieces of software can be developed by diverse groups of people, presenting a significant challenge from a Human-Centric Computer (HCC) perspective. We argue that the semiotic engineering (SemEng) theory, which views human-computer interaction as computer-mediated communication between designers and users at interaction time, may be applied to help creating knowledge in this context. In PaaSE, several designers communicate with PaaSE’s users (developers). In this paper, we apply SemEng concepts to analyze different software artifacts present in PaaSE, showing evidence of communication breakdowns between designers and users. Our goal is to provide a better understanding of existing metacommunication processes in such environments, offering specific suggestions to emphasize communication boundaries.Nenhum resumo disponívelBrazilian Computer Society2017-12-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://sol.sbc.org.br/journals/index.php/jis/article/view/68210.5753/jis.2017.682Journal of Interactive Systems; v. 8 n. 2 (2017)Journal on Interactive Systems; Vol. 8 No. 2 (2017)2763-7719reponame:Journal on Interactive Systemsinstname:Sociedade Brasileira de Computação (SBC)instacron:SBCenghttps://sol.sbc.org.br/journals/index.php/jis/article/view/682/677Brandão, Rafael Rossi de MelloMoreno, Marcio FerreiraFerreira, Juliana JansenCerqueira, Renato Fontoura de Gusmãoinfo:eu-repo/semantics/openAccess2020-09-05T16:09:08Zoai:ojs2.sol.sbc.org.br:article/682Revistahttps://sol.sbc.org.br/journals/index.php/jis/ONGhttps://sol.sbc.org.br/journals/index.php/jis/oaijis@sbc.org.br2763-77192763-7719opendoar:2020-09-05T16:09:08Journal on Interactive Systems - Sociedade Brasileira de Computação (SBC)false |
dc.title.none.fl_str_mv |
Reflections over Communicability in PaaS Environments |
title |
Reflections over Communicability in PaaS Environments |
spellingShingle |
Reflections over Communicability in PaaS Environments Brandão, Rafael Rossi de Mello |
title_short |
Reflections over Communicability in PaaS Environments |
title_full |
Reflections over Communicability in PaaS Environments |
title_fullStr |
Reflections over Communicability in PaaS Environments |
title_full_unstemmed |
Reflections over Communicability in PaaS Environments |
title_sort |
Reflections over Communicability in PaaS Environments |
author |
Brandão, Rafael Rossi de Mello |
author_facet |
Brandão, Rafael Rossi de Mello Moreno, Marcio Ferreira Ferreira, Juliana Jansen Cerqueira, Renato Fontoura de Gusmão |
author_role |
author |
author2 |
Moreno, Marcio Ferreira Ferreira, Juliana Jansen Cerqueira, Renato Fontoura de Gusmão |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Brandão, Rafael Rossi de Mello Moreno, Marcio Ferreira Ferreira, Juliana Jansen Cerqueira, Renato Fontoura de Gusmão |
description |
Platform as a Service (PaaS) has become an essential product for large technology companies. It is a way of delivering hardware, software tools and other resources for application development and hosting, as a service. Its users are developers who need to build and deploy new applications. Besides computational power, PaaS environments (PaaSE) offer services, development tools and even complete apps to be put together in web applications. These pieces of software can be developed by diverse groups of people, presenting a significant challenge from a Human-Centric Computer (HCC) perspective. We argue that the semiotic engineering (SemEng) theory, which views human-computer interaction as computer-mediated communication between designers and users at interaction time, may be applied to help creating knowledge in this context. In PaaSE, several designers communicate with PaaSE’s users (developers). In this paper, we apply SemEng concepts to analyze different software artifacts present in PaaSE, showing evidence of communication breakdowns between designers and users. Our goal is to provide a better understanding of existing metacommunication processes in such environments, offering specific suggestions to emphasize communication boundaries. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-12-22 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://sol.sbc.org.br/journals/index.php/jis/article/view/682 10.5753/jis.2017.682 |
url |
https://sol.sbc.org.br/journals/index.php/jis/article/view/682 |
identifier_str_mv |
10.5753/jis.2017.682 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://sol.sbc.org.br/journals/index.php/jis/article/view/682/677 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Brazilian Computer Society |
publisher.none.fl_str_mv |
Brazilian Computer Society |
dc.source.none.fl_str_mv |
Journal of Interactive Systems; v. 8 n. 2 (2017) Journal on Interactive Systems; Vol. 8 No. 2 (2017) 2763-7719 reponame:Journal on Interactive Systems instname:Sociedade Brasileira de Computação (SBC) instacron:SBC |
instname_str |
Sociedade Brasileira de Computação (SBC) |
instacron_str |
SBC |
institution |
SBC |
reponame_str |
Journal on Interactive Systems |
collection |
Journal on Interactive Systems |
repository.name.fl_str_mv |
Journal on Interactive Systems - Sociedade Brasileira de Computação (SBC) |
repository.mail.fl_str_mv |
jis@sbc.org.br |
_version_ |
1796797411009495040 |