Work process between the Primary Care Team and the Family Health Support Centers

• Autor(a) principal: da Silva, Isabelle Cristina Borba
• Data de Publicação: 2017
• Outros Autores: da Silva, Laís Alves Bernardino, e Lima, Reíza Stéfany de Araújo, Rodrigues, Jailson Alberto, Valença, Ana Maria Gondim, Sampaio, Juliana
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Brasileira de Medicina de Família e Comunidade (Online)
• Texto Completo: https://www.rbmfc.org.br/rbmfc/article/view/1433
• topic: Health Planning. Family Health Strategy. Primary Health Care.; Planificación en Salud. Estrategia de Salud Familiar. Atención Primaria de Salud.; Planejamento em Saúde. Estratégia Saúde da Família. Atenção Primária à Saúde.; Atenção Básica; Estratégia de Saúde da Família; Planejamento em Saúde

The Support Centers for Family Health (NASF) act in conjunction with the Primary Care Teams (EqAB), and it is important to understand the work process between these teams and the planning of the joint actions. Objective: To analyze, in Paraiba, the organization of the work process between the NASF and EqAB as their access to NASF teams and the planning of joint actions. Methods: A descriptive study of cross-sectional, with a quantitative approach. The data was obtained from the 2nd External Evaluation Cycle PMAQ-AB held in Paraiba and was analyzed descriptively by IBM SPSS Statistics 20.0 Software. Results: 75.9% of EqAB articulated joint actions with NASF at the beginning of support activities, among these 85.0% NASF know the schedule of activities. As for access, the time for compliance with the EqAB support request is evaluated positively by 81.1% of respondents and case sharing occurs in writing (70.6%), by direct appointment scheduling for the professional NASF (54.9%) and in discussion of cases (54.3%). Conclusion: There is, between EqAB and NASF staff, an initial planning of joint actions, defining responsibilities and flow/routing criteria, but the dynamic planning tends to be less frequent. Regarding access, there is a satisfaction of EqAB with the support they receive from NASF but what predominates is the referral in writing and direct scheduling as a way of sharing cases between the teams; satisfaction may be associated with division of the AB demands.