Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras

Detalhes bibliográficos
Autor(a) principal: Oliveira, Larissa Regina Gonçalves Jacintho de
Data de Publicação: 2013
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Repositório Institucional da UFSCAR
Texto Completo: https://repositorio.ufscar.br/handle/ufscar/7434
Resumo: The number of Building Companies that searches for a certification of their Quality Management Systems (SGQ’s) has risen in recent years, focused mainly on ISO 9001 and PBQP-H. The same trend has been occurring with regard to Management Systems of Environmental, Safety and Health at work in view of the current global socio economic outlook. Although companies suffer a number of difficulties during the process of implementation and certification of SGQ’s and several works in the literature have already studied about that subject, not much is known upon those difficulties of SGI’s (Integrated Management System) implementation, as well as the rate and reasons for dropouts implementation and recertification of those systems, especially in construction. Therefore, the present Study has as objective to evaluate the level potential of implementation of Integrated Management System (SGI’s) covering Quality, Environment, Safety and Health at work at Building Companies that have ever had a Quality Management System (SGQ) implemented. As methodological proposal, it was used the available literature for the preparation of a compatibility matrix among reference standards (ISO 9001, SiAC (2012), ISO 14001 and OHSAS 18001) and the checklist containing the items (requirements and criteria) most relevant to the implementation of SGI’s. Also were developed quantitative indicators which that do references for the degree of implementation of SGI's. The research was conducted in the form of study case, as a way of method validation, from ten civil work of a medium size Building Company. As results, some hypotheses initially proposed was validated in the research that there are significant differences in the implantation potential of SGI's in civil work in the same organization, in addition, it was possible to find that distinct phases of execution of civil works influence about the potential of adherence into implementation to one SGI. The indicators established show as an important tool for the building companies to mark out to achieve the SGI. The elaborate method contributes to the advancement in construction with regard to implementation and maintenance of SGQ’s and, preliminary, of SGI’s. Besides trying to contribute to a better understanding of the evolution of quality, environment, safety and health at work in construction, this Study longed to highlight the benefits and critical issues, not only for the implementation of SGI's, but also for their maintenance and viability in the sector.
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spelling Oliveira, Larissa Regina Gonçalves Jacintho dePaliari, José Carloshttp://lattes.cnpq.br/9387796929252598http://lattes.cnpq.br/06745480331142682e4a3ec8-c558-462c-8d62-2896c6de410a2016-09-26T18:44:21Z2016-09-26T18:44:21Z2013-08-21OLIVEIRA, Larissa Regina Gonçalves Jacintho de. Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras. 2013. Dissertação (Mestrado em Engenharia Civil) – Universidade Federal de São Carlos, São Carlos, 2013. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7434.https://repositorio.ufscar.br/handle/ufscar/7434The number of Building Companies that searches for a certification of their Quality Management Systems (SGQ’s) has risen in recent years, focused mainly on ISO 9001 and PBQP-H. The same trend has been occurring with regard to Management Systems of Environmental, Safety and Health at work in view of the current global socio economic outlook. Although companies suffer a number of difficulties during the process of implementation and certification of SGQ’s and several works in the literature have already studied about that subject, not much is known upon those difficulties of SGI’s (Integrated Management System) implementation, as well as the rate and reasons for dropouts implementation and recertification of those systems, especially in construction. Therefore, the present Study has as objective to evaluate the level potential of implementation of Integrated Management System (SGI’s) covering Quality, Environment, Safety and Health at work at Building Companies that have ever had a Quality Management System (SGQ) implemented. As methodological proposal, it was used the available literature for the preparation of a compatibility matrix among reference standards (ISO 9001, SiAC (2012), ISO 14001 and OHSAS 18001) and the checklist containing the items (requirements and criteria) most relevant to the implementation of SGI’s. Also were developed quantitative indicators which that do references for the degree of implementation of SGI's. The research was conducted in the form of study case, as a way of method validation, from ten civil work of a medium size Building Company. As results, some hypotheses initially proposed was validated in the research that there are significant differences in the implantation potential of SGI's in civil work in the same organization, in addition, it was possible to find that distinct phases of execution of civil works influence about the potential of adherence into implementation to one SGI. The indicators established show as an important tool for the building companies to mark out to achieve the SGI. The elaborate method contributes to the advancement in construction with regard to implementation and maintenance of SGQ’s and, preliminary, of SGI’s. Besides trying to contribute to a better understanding of the evolution of quality, environment, safety and health at work in construction, this Study longed to highlight the benefits and critical issues, not only for the implementation of SGI's, but also for their maintenance and viability in the sector.O número de empresas construtoras que buscam uma certificação de seus sistemas de gestão da qualidade (SGQ’s) tem crescido nos últimos anos, focadas principalmente na ISO 9001 e no PBQP-H. A mesma tendência vem ocorrendo quanto aos sistemas de gestão ambiental e de segurança e saúde no trabalho tendo em vista o atual panorama sócio-econômico global. Embora as empresas sofram uma série de dificuldades durante o processo de implantação e certificação de SGQ’s e, diversos trabalhos na literatura já tenham estudado sobre este assunto, pouco ainda se sabe sobre as dificuldades de implantação de SGI’s (Sistemas de Gestão Integrados) e sobre o índice e os motivos de desistências de implantação e de recertificação destes sistemas, principalmente, em construtoras. Deste modo, o presente trabalho tem como objetivo avaliar o potencial de grau de implantação de SGI’s abrangendo Qualidade, Meio Ambiente e Segurança e Saúde no Trabalho em empresa construtora que já fosse detentora de um SGQ. Como proposta metodológica empregou-se literatura disponível para a elaboração de uma matriz de compatibilidade entre as normas de referência (ISO 9001, SiAC (2012), ISO 14001 e OHSAS 18001) e de uma lista de verificação contendo os itens (requisitos e critérios) mais relevantes à implantação de SGI’s. Também foram desenvolvidos indicadores que fazem referências quantitativas ao grau de implantação de SGI’s. A pesquisa foi realizada, sob a forma de estudo de caso, como forma de validação do método, a partir de dez obras de uma construtora de porte médio. Como resultados, foram validadas as hipóteses inicialmente propostas na pesquisa de que existem diferenças significativas de potencial de implantação de SGI’s em obras de uma mesma organização. Ainda foi possível constatar que fases de execução distintas de obras influenciam quanto ao potencial de aderência de implantação a um SGI. Os indicadores estabelecidos mostraram-se importante ferramenta para as construtoras se balizarem para alcançarem o SGI. O método elaborado contribui para o avanço na construção civil no que diz respeito à implantação e manutenção de SGQ’s e, preliminarmente, de SGI’s. Além de tentar contribuir para melhor compreensão da evolução da qualidade, do meio ambiente e da segurança e saúde no trabalho na construção civil, este trabalho almejou ressaltar os benefícios e os aspectos críticos não só para a implantação de SGI’s, mas também para sua manutenção e viabilidade no setor.Não recebi financiamentoporUniversidade Federal de São CarlosCâmpus São CarlosPrograma de Pós-Graduação em Engenharia Civil - PPGECivUFSCarConstrução civilSistema de gestão integradoQualidade ambientalSegurançaIntegrated management systemQualityEnvironmentalSafety and healthENGENHARIAS::ENGENHARIA CIVIL::CONSTRUCAO CIVILPotencial de implantação de Sistema de Gestão Integrado (SGI) em construtorasPotential of implementation of Integrated Management System (SGI’s) at building companiesinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisOnline60060064cc33b3-c5c5-46c2-b97d-0dde8b5a3fb3info:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFSCARinstname:Universidade Federal de São Carlos (UFSCAR)instacron:UFSCARORIGINALDissLRGJO.pdfDissLRGJO.pdfapplication/pdf3852760https://repositorio.ufscar.br/bitstream/ufscar/7434/1/DissLRGJO.pdf5445a0375f68a6c02195ac1a5004d33bMD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81957https://repositorio.ufscar.br/bitstream/ufscar/7434/2/license.txtae0398b6f8b235e40ad82cba6c50031dMD52TEXTDissLRGJO.pdf.txtDissLRGJO.pdf.txtExtracted texttext/plain514699https://repositorio.ufscar.br/bitstream/ufscar/7434/3/DissLRGJO.pdf.txta6440b4ef7c917dc05a8be9c2e004ed8MD53THUMBNAILDissLRGJO.pdf.jpgDissLRGJO.pdf.jpgIM Thumbnailimage/jpeg7177https://repositorio.ufscar.br/bitstream/ufscar/7434/4/DissLRGJO.pdf.jpg5e082dc6e8b2c8c6e1b4002ddedc171fMD54ufscar/74342023-09-18 18:30:51.336oai:repositorio.ufscar.br:ufscar/7434TElDRU7Dh0EgREUgRElTVFJJQlVJw4fDg08gTsODTy1FWENMVVNJVkEKCkNvbSBhIGFwcmVzZW50YcOnw6NvIGRlc3RhIGxpY2Vuw6dhLCB2b2PDqiAobyBhdXRvciAoZXMpIG91IG8gdGl0dWxhciBkb3MgZGlyZWl0b3MgZGUgYXV0b3IpIGNvbmNlZGUgw6AgVW5pdmVyc2lkYWRlCkZlZGVyYWwgZGUgU8OjbyBDYXJsb3MgbyBkaXJlaXRvIG7Do28tZXhjbHVzaXZvIGRlIHJlcHJvZHV6aXIsICB0cmFkdXppciAoY29uZm9ybWUgZGVmaW5pZG8gYWJhaXhvKSwgZS9vdQpkaXN0cmlidWlyIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyAoaW5jbHVpbmRvIG8gcmVzdW1vKSBwb3IgdG9kbyBvIG11bmRvIG5vIGZvcm1hdG8gaW1wcmVzc28gZSBlbGV0csO0bmljbyBlCmVtIHF1YWxxdWVyIG1laW8sIGluY2x1aW5kbyBvcyBmb3JtYXRvcyDDoXVkaW8gb3UgdsOtZGVvLgoKVm9jw6ogY29uY29yZGEgcXVlIGEgVUZTQ2FyIHBvZGUsIHNlbSBhbHRlcmFyIG8gY29udGXDumRvLCB0cmFuc3BvciBhIHN1YSB0ZXNlIG91IGRpc3NlcnRhw6fDo28KcGFyYSBxdWFscXVlciBtZWlvIG91IGZvcm1hdG8gcGFyYSBmaW5zIGRlIHByZXNlcnZhw6fDo28uCgpWb2PDqiB0YW1iw6ltIGNvbmNvcmRhIHF1ZSBhIFVGU0NhciBwb2RlIG1hbnRlciBtYWlzIGRlIHVtYSBjw7NwaWEgYSBzdWEgdGVzZSBvdQpkaXNzZXJ0YcOnw6NvIHBhcmEgZmlucyBkZSBzZWd1cmFuw6dhLCBiYWNrLXVwIGUgcHJlc2VydmHDp8Ojby4KClZvY8OqIGRlY2xhcmEgcXVlIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyDDqSBvcmlnaW5hbCBlIHF1ZSB2b2PDqiB0ZW0gbyBwb2RlciBkZSBjb25jZWRlciBvcyBkaXJlaXRvcyBjb250aWRvcwpuZXN0YSBsaWNlbsOnYS4gVm9jw6ogdGFtYsOpbSBkZWNsYXJhIHF1ZSBvIGRlcMOzc2l0byBkYSBzdWEgdGVzZSBvdSBkaXNzZXJ0YcOnw6NvIG7Do28sIHF1ZSBzZWphIGRlIHNldQpjb25oZWNpbWVudG8sIGluZnJpbmdlIGRpcmVpdG9zIGF1dG9yYWlzIGRlIG5pbmd1w6ltLgoKQ2FzbyBhIHN1YSB0ZXNlIG91IGRpc3NlcnRhw6fDo28gY29udGVuaGEgbWF0ZXJpYWwgcXVlIHZvY8OqIG7Do28gcG9zc3VpIGEgdGl0dWxhcmlkYWRlIGRvcyBkaXJlaXRvcyBhdXRvcmFpcywgdm9jw6oKZGVjbGFyYSBxdWUgb2J0ZXZlIGEgcGVybWlzc8OjbyBpcnJlc3RyaXRhIGRvIGRldGVudG9yIGRvcyBkaXJlaXRvcyBhdXRvcmFpcyBwYXJhIGNvbmNlZGVyIMOgIFVGU0NhcgpvcyBkaXJlaXRvcyBhcHJlc2VudGFkb3MgbmVzdGEgbGljZW7Dp2EsIGUgcXVlIGVzc2UgbWF0ZXJpYWwgZGUgcHJvcHJpZWRhZGUgZGUgdGVyY2Vpcm9zIGVzdMOhIGNsYXJhbWVudGUKaWRlbnRpZmljYWRvIGUgcmVjb25oZWNpZG8gbm8gdGV4dG8gb3Ugbm8gY29udGXDumRvIGRhIHRlc2Ugb3UgZGlzc2VydGHDp8OjbyBvcmEgZGVwb3NpdGFkYS4KCkNBU08gQSBURVNFIE9VIERJU1NFUlRBw4fDg08gT1JBIERFUE9TSVRBREEgVEVOSEEgU0lETyBSRVNVTFRBRE8gREUgVU0gUEFUUk9Dw41OSU8gT1UKQVBPSU8gREUgVU1BIEFHw4pOQ0lBIERFIEZPTUVOVE8gT1UgT1VUUk8gT1JHQU5JU01PIFFVRSBOw4NPIFNFSkEgQSBVRlNDYXIsClZPQ8OKIERFQ0xBUkEgUVVFIFJFU1BFSVRPVSBUT0RPUyBFIFFVQUlTUVVFUiBESVJFSVRPUyBERSBSRVZJU8ODTyBDT01PClRBTULDiU0gQVMgREVNQUlTIE9CUklHQcOHw5VFUyBFWElHSURBUyBQT1IgQ09OVFJBVE8gT1UgQUNPUkRPLgoKQSBVRlNDYXIgc2UgY29tcHJvbWV0ZSBhIGlkZW50aWZpY2FyIGNsYXJhbWVudGUgbyBzZXUgbm9tZSAocykgb3UgbyhzKSBub21lKHMpIGRvKHMpCmRldGVudG9yKGVzKSBkb3MgZGlyZWl0b3MgYXV0b3JhaXMgZGEgdGVzZSBvdSBkaXNzZXJ0YcOnw6NvLCBlIG7Do28gZmFyw6EgcXVhbHF1ZXIgYWx0ZXJhw6fDo28sIGFsw6ltIGRhcXVlbGFzCmNvbmNlZGlkYXMgcG9yIGVzdGEgbGljZW7Dp2EuCg==Repositório InstitucionalPUBhttps://repositorio.ufscar.br/oai/requestopendoar:43222023-09-18T18:30:51Repositório Institucional da UFSCAR - Universidade Federal de São Carlos (UFSCAR)false
dc.title.por.fl_str_mv Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
dc.title.alternative.eng.fl_str_mv Potential of implementation of Integrated Management System (SGI’s) at building companies
title Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
spellingShingle Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
Oliveira, Larissa Regina Gonçalves Jacintho de
Construção civil
Sistema de gestão integrado
Qualidade ambiental
Segurança
Integrated management system
Quality
Environmental
Safety and health
ENGENHARIAS::ENGENHARIA CIVIL::CONSTRUCAO CIVIL
title_short Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
title_full Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
title_fullStr Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
title_full_unstemmed Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
title_sort Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras
author Oliveira, Larissa Regina Gonçalves Jacintho de
author_facet Oliveira, Larissa Regina Gonçalves Jacintho de
author_role author
dc.contributor.authorlattes.por.fl_str_mv http://lattes.cnpq.br/0674548033114268
dc.contributor.author.fl_str_mv Oliveira, Larissa Regina Gonçalves Jacintho de
dc.contributor.advisor1.fl_str_mv Paliari, José Carlos
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/9387796929252598
dc.contributor.authorID.fl_str_mv 2e4a3ec8-c558-462c-8d62-2896c6de410a
contributor_str_mv Paliari, José Carlos
dc.subject.por.fl_str_mv Construção civil
Sistema de gestão integrado
Qualidade ambiental
Segurança
topic Construção civil
Sistema de gestão integrado
Qualidade ambiental
Segurança
Integrated management system
Quality
Environmental
Safety and health
ENGENHARIAS::ENGENHARIA CIVIL::CONSTRUCAO CIVIL
dc.subject.eng.fl_str_mv Integrated management system
Quality
Environmental
Safety and health
dc.subject.cnpq.fl_str_mv ENGENHARIAS::ENGENHARIA CIVIL::CONSTRUCAO CIVIL
description The number of Building Companies that searches for a certification of their Quality Management Systems (SGQ’s) has risen in recent years, focused mainly on ISO 9001 and PBQP-H. The same trend has been occurring with regard to Management Systems of Environmental, Safety and Health at work in view of the current global socio economic outlook. Although companies suffer a number of difficulties during the process of implementation and certification of SGQ’s and several works in the literature have already studied about that subject, not much is known upon those difficulties of SGI’s (Integrated Management System) implementation, as well as the rate and reasons for dropouts implementation and recertification of those systems, especially in construction. Therefore, the present Study has as objective to evaluate the level potential of implementation of Integrated Management System (SGI’s) covering Quality, Environment, Safety and Health at work at Building Companies that have ever had a Quality Management System (SGQ) implemented. As methodological proposal, it was used the available literature for the preparation of a compatibility matrix among reference standards (ISO 9001, SiAC (2012), ISO 14001 and OHSAS 18001) and the checklist containing the items (requirements and criteria) most relevant to the implementation of SGI’s. Also were developed quantitative indicators which that do references for the degree of implementation of SGI's. The research was conducted in the form of study case, as a way of method validation, from ten civil work of a medium size Building Company. As results, some hypotheses initially proposed was validated in the research that there are significant differences in the implantation potential of SGI's in civil work in the same organization, in addition, it was possible to find that distinct phases of execution of civil works influence about the potential of adherence into implementation to one SGI. The indicators established show as an important tool for the building companies to mark out to achieve the SGI. The elaborate method contributes to the advancement in construction with regard to implementation and maintenance of SGQ’s and, preliminary, of SGI’s. Besides trying to contribute to a better understanding of the evolution of quality, environment, safety and health at work in construction, this Study longed to highlight the benefits and critical issues, not only for the implementation of SGI's, but also for their maintenance and viability in the sector.
publishDate 2013
dc.date.issued.fl_str_mv 2013-08-21
dc.date.accessioned.fl_str_mv 2016-09-26T18:44:21Z
dc.date.available.fl_str_mv 2016-09-26T18:44:21Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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dc.identifier.citation.fl_str_mv OLIVEIRA, Larissa Regina Gonçalves Jacintho de. Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras. 2013. Dissertação (Mestrado em Engenharia Civil) – Universidade Federal de São Carlos, São Carlos, 2013. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7434.
dc.identifier.uri.fl_str_mv https://repositorio.ufscar.br/handle/ufscar/7434
identifier_str_mv OLIVEIRA, Larissa Regina Gonçalves Jacintho de. Potencial de implantação de Sistema de Gestão Integrado (SGI) em construtoras. 2013. Dissertação (Mestrado em Engenharia Civil) – Universidade Federal de São Carlos, São Carlos, 2013. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7434.
url https://repositorio.ufscar.br/handle/ufscar/7434
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dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
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dc.publisher.none.fl_str_mv Universidade Federal de São Carlos
Câmpus São Carlos
dc.publisher.program.fl_str_mv Programa de Pós-Graduação em Engenharia Civil - PPGECiv
dc.publisher.initials.fl_str_mv UFSCar
publisher.none.fl_str_mv Universidade Federal de São Carlos
Câmpus São Carlos
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reponame_str Repositório Institucional da UFSCAR
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