Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP

Detalhes bibliográficos
Autor(a) principal: Rodrigues, Letícia Reis
Data de Publicação: 2017
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Repositório Institucional da UFSCAR
Texto Completo: https://repositorio.ufscar.br/handle/ufscar/9381
Resumo: The issue of sustainability, which is an increasingly important consideration in the day-to-day operations of businesses, needs to be addressed in the context of supplier selection. The use of multi-criteria approaches in decisions concerning the selection of sustainable suppliers can be a valuable approach for helping to resolve the complexity of this process. A systematic review of the literature highlighted gaps in the research in this area, such as the lack of a detailed description of multi-criteria methods, as well as a scarcity of sustainability criteria that take into account the three main perspectives (Economic, Environmental, and Social). This work describes the development and real case application of a DEMATEL (Decision-Making Trial and Evaluation Laboratory) and ANP (Analytic Network Process) fuzzy modeling technique for the selection of sustainable suppliers. The methodological approach used in the research was quantitative, descriptive, and empirical. The modeling and simulations were performed using MATLAB®. Incorporation of the specificities of the process of selection of sustainable suppliers makes the model a useful tool for use by both businesses and researchers concerned with the issue of sustainability. A systematic review of the published research highlights the main state-of-art methods and criteria used for the selection of green and sustainable suppliers. The model is described in a framework highlighting each step of the application. It was subsequently applied by a major glass packaging company, where the supply chain coordinator agreed to assist in the research. The outputs of the second phase of the model showed that the Economic cluster was most important and interacted with the Environmental cluster, while the Social cluster remained practically inert, without interactions with the other clusters. For the three perspectives, the three most influential criteria were as follows: cost, compliance, and quality (Economic perspective); environmental certifications/ISO 14001, reuse/recovery, and pollution control (Environmental perspective); and stakeholder rights, respect for policies, and encouragement of the development of self-sustainable recycling programs (Social perspective). Finally, a supplier was selected using the framework presented, and the criteria that most influenced the decision were highlighted. The procedure developed here offers a tool to assist businesses searching for sustainable solutions, as well as researchers in the scientific community concerned with the development of knowledge in this area.
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spelling Rodrigues, Letícia ReisGanga, Gilberto Miller Devóshttp://lattes.cnpq.br/9062191157466610http://lattes.cnpq.br/3334632821347924615d90f7-f98e-470f-8fed-387dfbc537652018-02-05T17:17:58Z2018-02-05T17:17:58Z2017-05-18RODRIGUES, Letícia Reis. Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP. 2017. Dissertação (Mestrado em Engenharia de Produção) – Universidade Federal de São Carlos, São Carlos, 2017. Disponível em: https://repositorio.ufscar.br/handle/ufscar/9381.https://repositorio.ufscar.br/handle/ufscar/9381The issue of sustainability, which is an increasingly important consideration in the day-to-day operations of businesses, needs to be addressed in the context of supplier selection. The use of multi-criteria approaches in decisions concerning the selection of sustainable suppliers can be a valuable approach for helping to resolve the complexity of this process. A systematic review of the literature highlighted gaps in the research in this area, such as the lack of a detailed description of multi-criteria methods, as well as a scarcity of sustainability criteria that take into account the three main perspectives (Economic, Environmental, and Social). This work describes the development and real case application of a DEMATEL (Decision-Making Trial and Evaluation Laboratory) and ANP (Analytic Network Process) fuzzy modeling technique for the selection of sustainable suppliers. The methodological approach used in the research was quantitative, descriptive, and empirical. The modeling and simulations were performed using MATLAB®. Incorporation of the specificities of the process of selection of sustainable suppliers makes the model a useful tool for use by both businesses and researchers concerned with the issue of sustainability. A systematic review of the published research highlights the main state-of-art methods and criteria used for the selection of green and sustainable suppliers. The model is described in a framework highlighting each step of the application. It was subsequently applied by a major glass packaging company, where the supply chain coordinator agreed to assist in the research. The outputs of the second phase of the model showed that the Economic cluster was most important and interacted with the Environmental cluster, while the Social cluster remained practically inert, without interactions with the other clusters. For the three perspectives, the three most influential criteria were as follows: cost, compliance, and quality (Economic perspective); environmental certifications/ISO 14001, reuse/recovery, and pollution control (Environmental perspective); and stakeholder rights, respect for policies, and encouragement of the development of self-sustainable recycling programs (Social perspective). Finally, a supplier was selected using the framework presented, and the criteria that most influenced the decision were highlighted. The procedure developed here offers a tool to assist businesses searching for sustainable solutions, as well as researchers in the scientific community concerned with the development of knowledge in this area.A temática sustentável, cada vez mais presente e atuante no cotidiano das operações das empresas precisa ser tratada no contexto da seleção de fornecedores. Aplicar abordagens de decisão multicritério para a seleção de fornecedores sustentáveis demonstra ser uma alternativa interessante a fim de lidar com a natureza complexa deste processo. Por meio de uma revisão sistemática da literatura foi possível destacar algumas lacunas de pesquisa, como a falta de uma visão detalhada dos métodos multicritérios e uma escassa abordagem de critérios sustentáveis, abordando as três perspectivas (Econômica, Ambiental e Social). Desta forma, o objetivo central da pesquisa é detalhar e aplicar em um caso real a modelagem fuzzy DEMATEL (Decision-making Trial and Evaluation Laboratory) e fuzzy ANP (Analytic Network Process) para a seleção de fornecedores sustentáveis. A abordagem metodológica empregada na pesquisa é quantitativa descritiva empírica, com aplicação de modelagem e simulação em MATLAB ®. Espera-se que o modelo possa internalizar as especificidades do processo de seleção de fornecedores sustentáveis de modo a tornar-se uma ferramenta útil às empresas e aos pesquisadores que estudam o método. A revisão sistemática da pesquisa pode destacar os principais métodos na literatura e os principais critérios utilizados pela seleção de fornecedores verdes e sustentáveis no estado da arte. O modelo foi detalhado em um framework, destacando-se cada passo da aplicação. Posteriormente foi aplicado em uma empresa de grande porte de embalagens vítreas, onde a coordenadora de Supply Chain se dispôs a auxiliar na pesquisa. Como saídas da segunda fase do modelo, o cluster Econômico revelou ser o mais importante e exerce influência sob o cluster Ambiental, já o cluster Social permanece praticamente inerte sem exercer ou receber influência. Também pode-se destacar que os três critérios mais influentes de cada perspectiva foram: ‘Custo’, ‘Compliance’ e ‘Qualidade’ na perspectiva Econômica; ‘Certificações Ambientais / ISO 14001’, Reuso / Recuperação e ‘Controle da Poluição’ na perspectiva Ambiental; e ‘Direitos dos Stakeholders’, ‘Respeito pelas políticas’ e ‘Incentivo ao desenvolvimento de programas de reciclagem auto-sustentáveis’ na perspectiva Social. Ao final, um fornecedor é escolhido com o framework apresentado, e os critérios mais influentes na decisão foram destacados. Esta discussão é válida para auxiliar empresas em busca de soluções sustentáveis e pesquisadores na área que desenvolvem o conhecimento para a comunidade científica.Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)porUniversidade Federal de São CarlosCâmpus São CarlosPrograma de Pós-Graduação em Engenharia de Produção - PPGEPUFSCarSeleção de fornecedoresSustentabilidadeSeleção de fornecedores sustentáveisFuzzySelection of suppliersSustainabilitySelection of sustainable suppliersENGENHARIAS::ENGENHARIA DE PRODUCAOSeleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANPSustainable supplier selection using Fuzzy DEMATEL-ANPinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisOnline6006001cd549c2-7cbe-461d-a744-4cc45e30c184info:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFSCARinstname:Universidade Federal de São Carlos (UFSCAR)instacron:UFSCARORIGINALDissLRR.pdfDissLRR.pdfapplication/pdf4462451https://repositorio.ufscar.br/bitstream/ufscar/9381/1/DissLRR.pdfcd5651c604894410c0918ddc5d0b7551MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81957https://repositorio.ufscar.br/bitstream/ufscar/9381/2/license.txtae0398b6f8b235e40ad82cba6c50031dMD52TEXTDissLRR.pdf.txtDissLRR.pdf.txtExtracted texttext/plain297949https://repositorio.ufscar.br/bitstream/ufscar/9381/3/DissLRR.pdf.txtbb3053389cde696b15ccbfd0d02d7f25MD53THUMBNAILDissLRR.pdf.jpgDissLRR.pdf.jpgIM Thumbnailimage/jpeg8311https://repositorio.ufscar.br/bitstream/ufscar/9381/4/DissLRR.pdf.jpg293b3c97fb1ccf6c4237b4d1d13cfecaMD54ufscar/93812023-09-18 18:31:12.279oai:repositorio.ufscar.br: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Repositório InstitucionalPUBhttps://repositorio.ufscar.br/oai/requestopendoar:43222023-09-18T18:31:12Repositório Institucional da UFSCAR - Universidade Federal de São Carlos (UFSCAR)false
dc.title.por.fl_str_mv Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
dc.title.alternative.eng.fl_str_mv Sustainable supplier selection using Fuzzy DEMATEL-ANP
title Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
spellingShingle Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
Rodrigues, Letícia Reis
Seleção de fornecedores
Sustentabilidade
Seleção de fornecedores sustentáveis
Fuzzy
Selection of suppliers
Sustainability
Selection of sustainable suppliers
ENGENHARIAS::ENGENHARIA DE PRODUCAO
title_short Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
title_full Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
title_fullStr Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
title_full_unstemmed Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
title_sort Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP
author Rodrigues, Letícia Reis
author_facet Rodrigues, Letícia Reis
author_role author
dc.contributor.authorlattes.por.fl_str_mv http://lattes.cnpq.br/3334632821347924
dc.contributor.author.fl_str_mv Rodrigues, Letícia Reis
dc.contributor.advisor1.fl_str_mv Ganga, Gilberto Miller Devós
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/9062191157466610
dc.contributor.authorID.fl_str_mv 615d90f7-f98e-470f-8fed-387dfbc53765
contributor_str_mv Ganga, Gilberto Miller Devós
dc.subject.por.fl_str_mv Seleção de fornecedores
Sustentabilidade
Seleção de fornecedores sustentáveis
topic Seleção de fornecedores
Sustentabilidade
Seleção de fornecedores sustentáveis
Fuzzy
Selection of suppliers
Sustainability
Selection of sustainable suppliers
ENGENHARIAS::ENGENHARIA DE PRODUCAO
dc.subject.eng.fl_str_mv Fuzzy
Selection of suppliers
Sustainability
Selection of sustainable suppliers
dc.subject.cnpq.fl_str_mv ENGENHARIAS::ENGENHARIA DE PRODUCAO
description The issue of sustainability, which is an increasingly important consideration in the day-to-day operations of businesses, needs to be addressed in the context of supplier selection. The use of multi-criteria approaches in decisions concerning the selection of sustainable suppliers can be a valuable approach for helping to resolve the complexity of this process. A systematic review of the literature highlighted gaps in the research in this area, such as the lack of a detailed description of multi-criteria methods, as well as a scarcity of sustainability criteria that take into account the three main perspectives (Economic, Environmental, and Social). This work describes the development and real case application of a DEMATEL (Decision-Making Trial and Evaluation Laboratory) and ANP (Analytic Network Process) fuzzy modeling technique for the selection of sustainable suppliers. The methodological approach used in the research was quantitative, descriptive, and empirical. The modeling and simulations were performed using MATLAB®. Incorporation of the specificities of the process of selection of sustainable suppliers makes the model a useful tool for use by both businesses and researchers concerned with the issue of sustainability. A systematic review of the published research highlights the main state-of-art methods and criteria used for the selection of green and sustainable suppliers. The model is described in a framework highlighting each step of the application. It was subsequently applied by a major glass packaging company, where the supply chain coordinator agreed to assist in the research. The outputs of the second phase of the model showed that the Economic cluster was most important and interacted with the Environmental cluster, while the Social cluster remained practically inert, without interactions with the other clusters. For the three perspectives, the three most influential criteria were as follows: cost, compliance, and quality (Economic perspective); environmental certifications/ISO 14001, reuse/recovery, and pollution control (Environmental perspective); and stakeholder rights, respect for policies, and encouragement of the development of self-sustainable recycling programs (Social perspective). Finally, a supplier was selected using the framework presented, and the criteria that most influenced the decision were highlighted. The procedure developed here offers a tool to assist businesses searching for sustainable solutions, as well as researchers in the scientific community concerned with the development of knowledge in this area.
publishDate 2017
dc.date.issued.fl_str_mv 2017-05-18
dc.date.accessioned.fl_str_mv 2018-02-05T17:17:58Z
dc.date.available.fl_str_mv 2018-02-05T17:17:58Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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dc.identifier.citation.fl_str_mv RODRIGUES, Letícia Reis. Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP. 2017. Dissertação (Mestrado em Engenharia de Produção) – Universidade Federal de São Carlos, São Carlos, 2017. Disponível em: https://repositorio.ufscar.br/handle/ufscar/9381.
dc.identifier.uri.fl_str_mv https://repositorio.ufscar.br/handle/ufscar/9381
identifier_str_mv RODRIGUES, Letícia Reis. Seleção de fornecedores sustentáveis utilizando Fuzzy DEMATEL-ANP. 2017. Dissertação (Mestrado em Engenharia de Produção) – Universidade Federal de São Carlos, São Carlos, 2017. Disponível em: https://repositorio.ufscar.br/handle/ufscar/9381.
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