Activities and challenges of Brazilian university libraries during the COVID-19 pandemic

Detalhes bibliográficos
Autor(a) principal: Tanus, Gabrielle Francinne de S.C.
Data de Publicação: 2020
Outros Autores: Sánchez-Tarrago, Nancy
Tipo de documento: preprint
Idioma: por
Título da fonte: SciELO Preprints
Texto Completo: https://preprints.scielo.org/index.php/scielo/preprint/view/744
Resumo: In a context marked by the worsening of the global social, economic and political crisis, the emergency caused by COVID-19 and the adoption of extraordinary measures of social distance and quarantine, new challenges are imposed on library as a social institution. In this scenario, this paper aims to research the activities of the Brazilian university libraries, as well as the main challenges to keep them functioning through remote products and services. Choosing the Brazilian university libraries as study object takes into account the importance of these institutions in supporting research, teaching and extension activities within universities. The research method involves data collection using online questionnaires and quantitative / qualitative analysis of 188 received responses from participants linked to 64 higher education institutions distributed along all Brazilian regions. Almost all libraries have implemented remote working, using information and communication technologies (with emphasis on social networks), to carry out virtual reference services, disseminate information, as well as to offer access to databases. Technical processes and development of collections are carried out as well, albeit with some limitations. Some libraries have created specific support services for research on COVID-19. Main challenges are related to the sudden shift from personal attendance and face-to-face work, to remote working and virtual attendance, without prior preparation (performance protocols, infrastructure, professional skills). Reopening of libraries is another major challenge, since it includes changes in facilities, protective equipment and hygiene protocols. It is concluded that university libraries have activities and challenges going beyond pure technical aspects, including ethical and political dimensions looking forward to build better societies
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spelling Activities and challenges of Brazilian university libraries during the COVID-19 pandemicActuación y desafíos de las bibliotecas universitarias brasileñas durante la pandemia de COVID-19Atuação e desafios das bibliotecas universitárias brasileiras durante a pandemia de COVID-19pandemiaCOVID-19biblioteca universitáriaatuação profissionalpandemicCOVID-19academic libraryprofessional workpandemiaCOVID-19biblioteca universitariaactuación profesionalIn a context marked by the worsening of the global social, economic and political crisis, the emergency caused by COVID-19 and the adoption of extraordinary measures of social distance and quarantine, new challenges are imposed on library as a social institution. In this scenario, this paper aims to research the activities of the Brazilian university libraries, as well as the main challenges to keep them functioning through remote products and services. Choosing the Brazilian university libraries as study object takes into account the importance of these institutions in supporting research, teaching and extension activities within universities. The research method involves data collection using online questionnaires and quantitative / qualitative analysis of 188 received responses from participants linked to 64 higher education institutions distributed along all Brazilian regions. Almost all libraries have implemented remote working, using information and communication technologies (with emphasis on social networks), to carry out virtual reference services, disseminate information, as well as to offer access to databases. Technical processes and development of collections are carried out as well, albeit with some limitations. Some libraries have created specific support services for research on COVID-19. Main challenges are related to the sudden shift from personal attendance and face-to-face work, to remote working and virtual attendance, without prior preparation (performance protocols, infrastructure, professional skills). Reopening of libraries is another major challenge, since it includes changes in facilities, protective equipment and hygiene protocols. It is concluded that university libraries have activities and challenges going beyond pure technical aspects, including ethical and political dimensions looking forward to build better societiesEn un contexto marcado por la agudización de la crisis social, económica y política global, la emergencia causada por COVID-19 y la adopción de medidas extraordinarias de distanciamiento social y cuarentena, se imponen nuevos desafíos a la biblioteca como institución social. En este escenario, la investigación tiene como objetivo investigar la actuación de las bibliotecas universitarias brasileñas, así como los principales desafíos para mantener estas actividades a través de productos y servicios no presenciales. Su selección como objeto de estudio tiene en cuenta la importancia de estas instituciones para apoyar la investigación, la enseñanza y la extensión dentro de las universidades. Como método, se utiliza la recopilación de datos mediante cuestionarios en línea y un análisis cuantitativo y cualitativo de 188 respuestas de participantes vinculados a 64 instituciones de educación superior de todas las regiones brasileñas. Casi todas las bibliotecas han adoptado el teletrabajo, utilizando tecnologías de información y comunicación (con énfasis en las redes sociales) para llevar a cabo servicios de referencia virtual, difundir información y ofrecer acceso a bases de datos. También se realizan procesos técnicos y desarrollo de colecciones, aunque con limitaciones. Algunas bibliotecas han creado servicios de apoyo específicos para la investigación sobre COVID-19. Los principales desafíos están relacionados con el cambio imprevisto de trabajos y servicios presenciales a teletrabajo y servicios virtuales, sin preparación previa (protocolos de actuación, infraestructura, competencias profesionales). La reapertura de las bibliotecas también es otro desafío importante que incluye modificaciones en las instalaciones, equipos de protección y protocolos de higiene. Se concluye que las bibliotecas universitarias tienen una actuación y desafíos que van más allá  de los aspectos técnicos para incluir dimensiones éticas y políticas con el objetivo de construir mejores sociedades.Em um contexto marcado pela agudização da crise social, econômica e política mundial, a emergência causada pela COVID-19 e a adoção de medidas extraordinárias de distanciamento social e quarentena, são impostos novos desafios à biblioteca como  instituição social. Neste cenário, a pesquisa objetiva investigar a atuação das bibliotecas universitárias brasileiras, assim como os principais desafios para manter essas atividades por meio de produtos e serviços não presenciais. Sua seleção como objeto de estudo leva em conta a importância destas instituições no apoio à pesquisa, ao ensino e à extensão dentro das universidades. Como método se utiliza um levantamento de dados por meio de questionários online e uma análise quanti-qualitativa de 188 respostas de participantes vinculados a 64 instituições de ensino superior, de todas as regiões brasileiras. A quase totalidade das bibliotecas está atuando em regime de teletrabalho, utilizando as tecnologias de informação e comunicação (com destaque para as redes sociais) para realizar serviços de referência virtuais, disseminar informações, assim como para oferecer acesso a bases de dados. Processos técnicos e desenvolvimento de acervos também são realizados, embora com limitações. Algumas bibliotecas têm criado serviços de apoio específicos para pesquisas sobre COVID-19. Os principais desafios estão relacionados com a mudança brusca do atendimento e trabalho presencial a teletrabalho e atendimento virtual, sem uma preparação prévia (protocolos de atuação, infraestrutura, competências profissionais). A reabertura das bibliotecas também é um outro grande desafio que inclui mudanças nas instalações, os equipamentos de proteção e protocolos de higienização. Se conclui que as bibliotecas universitárias têm atuação e desafios que vão além dos aspectos técnicos para incluir dimensões éticas e políticas visando construir melhores sociedades.SciELO PreprintsSciELO PreprintsSciELO Preprints2020-06-10info:eu-repo/semantics/preprintinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://preprints.scielo.org/index.php/scielo/preprint/view/74410.1590/SciELOPreprints.744porhttps://preprints.scielo.org/index.php/scielo/article/view/744/1007Copyright (c) 2020 Gabrielle Francinne de S.C. Tanus, Nancy Tarragohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessTanus, Gabrielle Francinne de S.C. Sánchez-Tarrago, Nancyreponame:SciELO Preprintsinstname:SciELOinstacron:SCI2020-06-10T00:04:06Zoai:ops.preprints.scielo.org:preprint/744Servidor de preprintshttps://preprints.scielo.org/index.php/scieloONGhttps://preprints.scielo.org/index.php/scielo/oaiscielo.submission@scielo.orgopendoar:2020-06-10T00:04:06SciELO Preprints - SciELOfalse
dc.title.none.fl_str_mv Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
Actuación y desafíos de las bibliotecas universitarias brasileñas durante la pandemia de COVID-19
Atuação e desafios das bibliotecas universitárias brasileiras durante a pandemia de COVID-19
title Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
spellingShingle Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
Tanus, Gabrielle Francinne de S.C.
pandemia
COVID-19
biblioteca universitária
atuação profissional
pandemic
COVID-19
academic library
professional work
pandemia
COVID-19
biblioteca universitaria
actuación profesional
title_short Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
title_full Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
title_fullStr Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
title_full_unstemmed Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
title_sort Activities and challenges of Brazilian university libraries during the COVID-19 pandemic
author Tanus, Gabrielle Francinne de S.C.
author_facet Tanus, Gabrielle Francinne de S.C.
Sánchez-Tarrago, Nancy
author_role author
author2 Sánchez-Tarrago, Nancy
author2_role author
dc.contributor.author.fl_str_mv Tanus, Gabrielle Francinne de S.C.
Sánchez-Tarrago, Nancy
dc.subject.por.fl_str_mv pandemia
COVID-19
biblioteca universitária
atuação profissional
pandemic
COVID-19
academic library
professional work
pandemia
COVID-19
biblioteca universitaria
actuación profesional
topic pandemia
COVID-19
biblioteca universitária
atuação profissional
pandemic
COVID-19
academic library
professional work
pandemia
COVID-19
biblioteca universitaria
actuación profesional
description In a context marked by the worsening of the global social, economic and political crisis, the emergency caused by COVID-19 and the adoption of extraordinary measures of social distance and quarantine, new challenges are imposed on library as a social institution. In this scenario, this paper aims to research the activities of the Brazilian university libraries, as well as the main challenges to keep them functioning through remote products and services. Choosing the Brazilian university libraries as study object takes into account the importance of these institutions in supporting research, teaching and extension activities within universities. The research method involves data collection using online questionnaires and quantitative / qualitative analysis of 188 received responses from participants linked to 64 higher education institutions distributed along all Brazilian regions. Almost all libraries have implemented remote working, using information and communication technologies (with emphasis on social networks), to carry out virtual reference services, disseminate information, as well as to offer access to databases. Technical processes and development of collections are carried out as well, albeit with some limitations. Some libraries have created specific support services for research on COVID-19. Main challenges are related to the sudden shift from personal attendance and face-to-face work, to remote working and virtual attendance, without prior preparation (performance protocols, infrastructure, professional skills). Reopening of libraries is another major challenge, since it includes changes in facilities, protective equipment and hygiene protocols. It is concluded that university libraries have activities and challenges going beyond pure technical aspects, including ethical and political dimensions looking forward to build better societies
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identifier_str_mv 10.1590/SciELOPreprints.744
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dc.rights.driver.fl_str_mv Copyright (c) 2020 Gabrielle Francinne de S.C. Tanus, Nancy Tarrago
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