Office On The Street: perceptions of people attended by the multidisciplinary team

• Autor(a) principal: Santos, Floriacy Stabnow
• Data de Publicação: 2021
• Outros Autores: de Oliveira, Kelli Carvalho, Brito, Elisangela Viana, Siqueira, Laise Sousa, Pascoal, Livia Maia, Soratto, Jacks, Neto, Marcelino Santos
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Enfermagem Atual In Derme
• Texto Completo: https://revistaenfermagematual.com/index.php/revista/article/view/1024
• topic: Vulnerabilidade. Atenção integral à saúde. Equipe de assistência ao paciente. População em situação de rua.; Vulnerability. Comprehensive health care. Patient care team. Community Health Homeless Persons

The study aimed to know the perceptions and about the care offered by the multidisciplinary team to users assisted by the Office in the Street program. This is a descriptive exploratory research with a qualitative approach, conducted from January to May 2019 in Empress-MA. The population covered by the study were the patients treated, addressed during the visits by the multidisciplinary team, with a final sample of 16 patients. Data were collected through semi-structured interviews and analyzed using the thematic content analysis method, subsidized by Atlas.ti software. The results of the study were structured into three categories: Access to the service; Reception and satisfaction of users; and Expectations in the face of the services offered. The commitment of the team and administrative obstacles were mentioned, as well as the present reception, a factor that strengthens the bond between team/patient. It was concluded that the study subjects were satisfied with the care performed by evaluating the program strategy in a positional way, but complained about the lack of continuity and periodicity of the care they received.