Reception to patients and families served in clinic for oncology: an experience report

• Autor(a) principal: Santos, Lucimere Maria dos
• Data de Publicação: 2019
• Outros Autores: Souza, Wbiratan de Lima, Santos, Geisiane de Souza, Pereira, Eliane Ramos, Silva, Rose Mary Costa Rosa Andrade, Escudeiro, Cristina Lavoyer
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Enfermagem Atual In Derme
• Texto Completo: https://revistaenfermagematual.com/index.php/revista/article/view/571

The goal of this study is to describe experiences lived by a nurse and her team, in reference to the assistanceprovided to the patients and their families at an oncology ambulatory, on a specialized hospital in Rio de Janeirocity. It’s a report about the experiences lived in the course of professional practices. The first contact frompatients and their families with the ambulatory begins at the reception, the moment of delivery the consultcard or the medical referrals for the first-way patients. When the patient arrives with any complaint, the nursingteam immediately receive the information of the patient needs and do the assistance, where the vital signs arechecked, the nurse do a physical assessment associated to dialogue in order to identify the health needs andpriorities to the medical care from the complaints reported by the patient and/or a family member. Conclusion:The experiences lived at the oncology ambulatory helped satisfactorily the understanding to manage the servicesand actions of the nursing team, when referencing to the patients and family reception, as like the decision make.Keywords: Attendance Humanization; Neoplasms; Nursing Care.