Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico

Detalhes bibliográficos
Autor(a) principal: Ferreira, Marco Antonio Diogo
Data de Publicação: 2018
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UCB
Texto Completo: https://bdtd.ucb.br:8443/jspui/handle/tede/2430
Resumo: The present study aims to characterize the relationships of pleasure and suffering in the work of the reception attendants of specialized ambulatory clinics, of the Hospital of the armed forces of Brasilia/DF, to identify the strategies of confrontation developed by the reception attendants through the experiential reality of their work activity and understand the significance that they attribute to their professional action. Mobilized by living conflict problem, finds the attendant in front of conflicts between the institutional regulation, the expectation of the users of the health systems served in the military hospital and their own action. Is used in this study of the potentialities of the psychoanalytic clinical referential that involve the clinical investigative possibility, the signalling of a therapeutic proposition and the use of the psychoanalytic theory itself as theoretical reference for Approach of the phenomenal field of studies. It was sought to categorize the psychic dimensions of research, through propositions of the field of the psychopathology of work, according to the psychoanalytic perspective proposed by Christoph?? Dejours. The methodology develops through clinical interviews, analysis of the speech through the establishment of units of direction, from the cut of the speech of the attendants, the specification of these units of meaning in categories and subcategories, According to the theoretical reference used, in representation to the dimensions of pleasure, suffering and strategies of coping proposals, as well as the clinical analysis of the psychic dynamics of what is shown in the speech of the attendants. It is also proposed to establish the correlation between clinical posture and theoretical approach, phenomenological expressiveness and language, in human intersubjective relations. This study is proposed to reinsert the human being in the field of Psicopathology, as a science that studies the fundamental affective disposition of the psychic being, which must be understood within human bases and from the human, presenting it as an elaborate agent of its own history and its meaning. It mobilizes emotion, feeling, thought, reflection and action, in the effort of expliciting in the affective dynamics involved in the reality of the work of these professionals, to whom it is sought to give opportunity of own meaning through the word.
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spelling Martins, Francisco Moacir de Melo Catundahttp://lattes.cnpq.br/4006667017652862Freitas, Leda Gon??alves dehttp://lattes.cnpq.br/8076487547964658http://lattes.cnpq.br/7615067492006397Ferreira, Marco Antonio Diogo2018-08-08T12:46:10Z2018-02-19FERREIRA, Marco Antonio Diogo. Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico. 2017. 142 f. Disserta????o (Programa Stricto Sensu em Psicologia) - Universidade Cat??lica de Bras??lia, Bras??lia, 2017.https://bdtd.ucb.br:8443/jspui/handle/tede/2430The present study aims to characterize the relationships of pleasure and suffering in the work of the reception attendants of specialized ambulatory clinics, of the Hospital of the armed forces of Brasilia/DF, to identify the strategies of confrontation developed by the reception attendants through the experiential reality of their work activity and understand the significance that they attribute to their professional action. Mobilized by living conflict problem, finds the attendant in front of conflicts between the institutional regulation, the expectation of the users of the health systems served in the military hospital and their own action. Is used in this study of the potentialities of the psychoanalytic clinical referential that involve the clinical investigative possibility, the signalling of a therapeutic proposition and the use of the psychoanalytic theory itself as theoretical reference for Approach of the phenomenal field of studies. It was sought to categorize the psychic dimensions of research, through propositions of the field of the psychopathology of work, according to the psychoanalytic perspective proposed by Christoph?? Dejours. The methodology develops through clinical interviews, analysis of the speech through the establishment of units of direction, from the cut of the speech of the attendants, the specification of these units of meaning in categories and subcategories, According to the theoretical reference used, in representation to the dimensions of pleasure, suffering and strategies of coping proposals, as well as the clinical analysis of the psychic dynamics of what is shown in the speech of the attendants. It is also proposed to establish the correlation between clinical posture and theoretical approach, phenomenological expressiveness and language, in human intersubjective relations. This study is proposed to reinsert the human being in the field of Psicopathology, as a science that studies the fundamental affective disposition of the psychic being, which must be understood within human bases and from the human, presenting it as an elaborate agent of its own history and its meaning. It mobilizes emotion, feeling, thought, reflection and action, in the effort of expliciting in the affective dynamics involved in the reality of the work of these professionals, to whom it is sought to give opportunity of own meaning through the word.O presente estudo tem por objetivos caracterizar as rela????es de prazer e sofrimento no trabalho dos atendentes de recep????o de cl??nicas ambulatoriais especializadas, do Hospital das For??as Armadas de Brasilia/DF, identificar as estrat??gias de enfrentamento desenvolvidas pelos atendentes de recep????o mediante a realidade vivencial de sua atividade laboral e compreender a significa????o que atribui ?? sua a????o profissional. Mobilizado por problem??tica conflitiva viva, encontra o atendente frente a conflitos entre a normatiza????o institucional, a expectativa dos usu??rios dos sistemas de sa??de atendidos no hospital militar e a sua pr??pria a????o. Utiliza-se neste estudo das potencialidades do referencial cl??nico psicanal??tico que envolvem a possibilidade investigativa cl??nica, a sinaliza????o de uma proposi????o terap??utica e a utiliza????o da pr??pria teoria psicanal??tica como referencial te??rico para abordagem do campo fenom??nico de estudos. Buscou-se a categoriza????o das dimens??es ps??quicas de investiga????o, atrav??s de proposi????es do campo da psicopatologia do trabalho, segundo referenciais da perspectiva psicanal??tica propostas por Christoph?? Dejours. A metodologia desenvolve-se atrav??s de entrevistas cl??nicas, de an??lise do discurso atrav??s do estabelecimento de unidades de sentido, a partir do recorte da fala dos atendentes, da especifica????o destas unidades de sentido em categorias e subcategorias, conforme o referencial te??rico utilizado, em representa????o ??s dimens??es de prazer, sofrimento e estrat??gias de enfrentamento propostas, bem como da an??lise cl??nica da din??mica ps??quica do que se mostra no discurso dos atendentes. Prop??e-se, ainda, estabelecer a correla????o entre postura cl??nica e abordagem te??rica, expressividade fenomenol??gica e linguagem, nas rela????es intersubjetivas humanas. Este estudo tem por proposta reinserir o ser humano no campo da psicopathologia, enquanto ci??ncia que estuda a disposi????o afetiva fundamental do ser ps??quico, que deve ser compreendida dentro de bases humanas e a partir do humano, apresentando-o como agente elaborador de sua pr??pria hist??ria e de seu sentido. Mobiliza emo????o, sentimento, pensamento, reflex??o e a????o, no esfor??o de explicita????o na din??mica afetiva envolvida na realidade do trabalho destes profissionais, aos quais procura-se dar oportunidade de significa????o pr??pria atrav??s da palavra.Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2018-08-08T12:45:59Z No. of bitstreams: 1 MarcoAntonioDiogoFerreiraDissertacao2018.pdf: 1295258 bytes, checksum: 6ce581ffe319dbada1de8fd91ef326d2 (MD5)Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2018-08-08T12:46:10Z (GMT) No. of bitstreams: 1 MarcoAntonioDiogoFerreiraDissertacao2018.pdf: 1295258 bytes, checksum: 6ce581ffe319dbada1de8fd91ef326d2 (MD5)Made available in DSpace on 2018-08-08T12:46:10Z (GMT). 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dc.title.por.fl_str_mv Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
title Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
spellingShingle Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
Ferreira, Marco Antonio Diogo
Trabalho
Psican??lise
Psicopatologia
Prazer-sofrimento
Pleasure-suffering
Psychopathology
Psychoanalysis
Job
CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
title_short Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
title_full Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
title_fullStr Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
title_full_unstemmed Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
title_sort Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico
author Ferreira, Marco Antonio Diogo
author_facet Ferreira, Marco Antonio Diogo
author_role author
dc.contributor.advisor1.fl_str_mv Martins, Francisco Moacir de Melo Catunda
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/4006667017652862
dc.contributor.advisor-co1.fl_str_mv Freitas, Leda Gon??alves de
dc.contributor.advisor-co1Lattes.fl_str_mv http://lattes.cnpq.br/8076487547964658
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/7615067492006397
dc.contributor.author.fl_str_mv Ferreira, Marco Antonio Diogo
contributor_str_mv Martins, Francisco Moacir de Melo Catunda
Freitas, Leda Gon??alves de
dc.subject.por.fl_str_mv Trabalho
Psican??lise
Psicopatologia
Prazer-sofrimento
Pleasure-suffering
Psychopathology
Psychoanalysis
Job
topic Trabalho
Psican??lise
Psicopatologia
Prazer-sofrimento
Pleasure-suffering
Psychopathology
Psychoanalysis
Job
CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
dc.description.abstract.eng.fl_txt_mv The present study aims to characterize the relationships of pleasure and suffering in the work of the reception attendants of specialized ambulatory clinics, of the Hospital of the armed forces of Brasilia/DF, to identify the strategies of confrontation developed by the reception attendants through the experiential reality of their work activity and understand the significance that they attribute to their professional action. Mobilized by living conflict problem, finds the attendant in front of conflicts between the institutional regulation, the expectation of the users of the health systems served in the military hospital and their own action. Is used in this study of the potentialities of the psychoanalytic clinical referential that involve the clinical investigative possibility, the signalling of a therapeutic proposition and the use of the psychoanalytic theory itself as theoretical reference for Approach of the phenomenal field of studies. It was sought to categorize the psychic dimensions of research, through propositions of the field of the psychopathology of work, according to the psychoanalytic perspective proposed by Christoph?? Dejours. The methodology develops through clinical interviews, analysis of the speech through the establishment of units of direction, from the cut of the speech of the attendants, the specification of these units of meaning in categories and subcategories, According to the theoretical reference used, in representation to the dimensions of pleasure, suffering and strategies of coping proposals, as well as the clinical analysis of the psychic dynamics of what is shown in the speech of the attendants. It is also proposed to establish the correlation between clinical posture and theoretical approach, phenomenological expressiveness and language, in human intersubjective relations. This study is proposed to reinsert the human being in the field of Psicopathology, as a science that studies the fundamental affective disposition of the psychic being, which must be understood within human bases and from the human, presenting it as an elaborate agent of its own history and its meaning. It mobilizes emotion, feeling, thought, reflection and action, in the effort of expliciting in the affective dynamics involved in the reality of the work of these professionals, to whom it is sought to give opportunity of own meaning through the word.
dc.description.abstract.por.fl_txt_mv O presente estudo tem por objetivos caracterizar as rela????es de prazer e sofrimento no trabalho dos atendentes de recep????o de cl??nicas ambulatoriais especializadas, do Hospital das For??as Armadas de Brasilia/DF, identificar as estrat??gias de enfrentamento desenvolvidas pelos atendentes de recep????o mediante a realidade vivencial de sua atividade laboral e compreender a significa????o que atribui ?? sua a????o profissional. Mobilizado por problem??tica conflitiva viva, encontra o atendente frente a conflitos entre a normatiza????o institucional, a expectativa dos usu??rios dos sistemas de sa??de atendidos no hospital militar e a sua pr??pria a????o. Utiliza-se neste estudo das potencialidades do referencial cl??nico psicanal??tico que envolvem a possibilidade investigativa cl??nica, a sinaliza????o de uma proposi????o terap??utica e a utiliza????o da pr??pria teoria psicanal??tica como referencial te??rico para abordagem do campo fenom??nico de estudos. Buscou-se a categoriza????o das dimens??es ps??quicas de investiga????o, atrav??s de proposi????es do campo da psicopatologia do trabalho, segundo referenciais da perspectiva psicanal??tica propostas por Christoph?? Dejours. A metodologia desenvolve-se atrav??s de entrevistas cl??nicas, de an??lise do discurso atrav??s do estabelecimento de unidades de sentido, a partir do recorte da fala dos atendentes, da especifica????o destas unidades de sentido em categorias e subcategorias, conforme o referencial te??rico utilizado, em representa????o ??s dimens??es de prazer, sofrimento e estrat??gias de enfrentamento propostas, bem como da an??lise cl??nica da din??mica ps??quica do que se mostra no discurso dos atendentes. Prop??e-se, ainda, estabelecer a correla????o entre postura cl??nica e abordagem te??rica, expressividade fenomenol??gica e linguagem, nas rela????es intersubjetivas humanas. Este estudo tem por proposta reinserir o ser humano no campo da psicopathologia, enquanto ci??ncia que estuda a disposi????o afetiva fundamental do ser ps??quico, que deve ser compreendida dentro de bases humanas e a partir do humano, apresentando-o como agente elaborador de sua pr??pria hist??ria e de seu sentido. Mobiliza emo????o, sentimento, pensamento, reflex??o e a????o, no esfor??o de explicita????o na din??mica afetiva envolvida na realidade do trabalho destes profissionais, aos quais procura-se dar oportunidade de significa????o pr??pria atrav??s da palavra.
description The present study aims to characterize the relationships of pleasure and suffering in the work of the reception attendants of specialized ambulatory clinics, of the Hospital of the armed forces of Brasilia/DF, to identify the strategies of confrontation developed by the reception attendants through the experiential reality of their work activity and understand the significance that they attribute to their professional action. Mobilized by living conflict problem, finds the attendant in front of conflicts between the institutional regulation, the expectation of the users of the health systems served in the military hospital and their own action. Is used in this study of the potentialities of the psychoanalytic clinical referential that involve the clinical investigative possibility, the signalling of a therapeutic proposition and the use of the psychoanalytic theory itself as theoretical reference for Approach of the phenomenal field of studies. It was sought to categorize the psychic dimensions of research, through propositions of the field of the psychopathology of work, according to the psychoanalytic perspective proposed by Christoph?? Dejours. The methodology develops through clinical interviews, analysis of the speech through the establishment of units of direction, from the cut of the speech of the attendants, the specification of these units of meaning in categories and subcategories, According to the theoretical reference used, in representation to the dimensions of pleasure, suffering and strategies of coping proposals, as well as the clinical analysis of the psychic dynamics of what is shown in the speech of the attendants. It is also proposed to establish the correlation between clinical posture and theoretical approach, phenomenological expressiveness and language, in human intersubjective relations. This study is proposed to reinsert the human being in the field of Psicopathology, as a science that studies the fundamental affective disposition of the psychic being, which must be understood within human bases and from the human, presenting it as an elaborate agent of its own history and its meaning. It mobilizes emotion, feeling, thought, reflection and action, in the effort of expliciting in the affective dynamics involved in the reality of the work of these professionals, to whom it is sought to give opportunity of own meaning through the word.
publishDate 2018
dc.date.accessioned.fl_str_mv 2018-08-08T12:46:10Z
dc.date.issued.fl_str_mv 2018-02-19
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
status_str publishedVersion
format masterThesis
dc.identifier.citation.fl_str_mv FERREIRA, Marco Antonio Diogo. Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico. 2017. 142 f. Disserta????o (Programa Stricto Sensu em Psicologia) - Universidade Cat??lica de Bras??lia, Bras??lia, 2017.
dc.identifier.uri.fl_str_mv https://bdtd.ucb.br:8443/jspui/handle/tede/2430
identifier_str_mv FERREIRA, Marco Antonio Diogo. Sofrimento, prazer e estrat??gias de enfrentamento de atendentes de recep????o em Hospital Militar: estudo explorat??rio cl??nico. 2017. 142 f. Disserta????o (Programa Stricto Sensu em Psicologia) - Universidade Cat??lica de Bras??lia, Bras??lia, 2017.
url https://bdtd.ucb.br:8443/jspui/handle/tede/2430
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dc.publisher.none.fl_str_mv Universidade Cat??lica de Bras??lia
dc.publisher.program.fl_str_mv Programa Stricto Sensu em Psicologia
dc.publisher.initials.fl_str_mv UCB
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Escola de Sa??de e Medicina
publisher.none.fl_str_mv Universidade Cat??lica de Bras??lia
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