Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental

Detalhes bibliográficos
Autor(a) principal: Fiusa, Daniel Luiz
Data de Publicação: 2017
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UCB
Texto Completo: https://bdtd.ucb.br:8443/jspui/handle/tede/2234
Resumo: The present paper uses random utility models from Perloff and Salop to analyze consumer behavior in the credit card market in Brazil, where choices are influenced by specific shocks in consumer preferences, "noises", and from its decisions, to determine the financial margin and the equilibrium price with the competition between two credit cards. The first model proposes that competition occurs with shocks in preferences linked to the amount of benefits that the cards offer to customers. In the second, issuers dispute consumer preference through shocks to the quality of these benefits. In this sense, the cards with the highest score in the relationship program or the discount percentage offered in the next purchases are preferred. Finally, the third model explores the relation of the interest rate of the revolving credit to the annuity price. In case the customer comes to use this facility, it will evaluate as best card what to offer the lowest rate of interest in the revolving credit. The results show the positive correlation of the quantity and quality of the benefits offered with the demand for the card and, consequently, the financial margin established for its issuer. On the other hand, the consumer is less likely to buy the card with the higher interest rate.
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spelling Maldonado, Wilfredo Fernando LeivaFiusa, Daniel Luiz2017-08-16T20:20:32Z2017-03-30FIUSA, Daniel Luiz. Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental. 2017. 69 f. Disserta????o (Programa Stricto Sensu em Economia de Empresas) - Universidade Cat??lica de Bras??lia, Bras??lia, 2017.https://bdtd.ucb.br:8443/jspui/handle/tede/2234The present paper uses random utility models from Perloff and Salop to analyze consumer behavior in the credit card market in Brazil, where choices are influenced by specific shocks in consumer preferences, "noises", and from its decisions, to determine the financial margin and the equilibrium price with the competition between two credit cards. The first model proposes that competition occurs with shocks in preferences linked to the amount of benefits that the cards offer to customers. In the second, issuers dispute consumer preference through shocks to the quality of these benefits. In this sense, the cards with the highest score in the relationship program or the discount percentage offered in the next purchases are preferred. Finally, the third model explores the relation of the interest rate of the revolving credit to the annuity price. In case the customer comes to use this facility, it will evaluate as best card what to offer the lowest rate of interest in the revolving credit. The results show the positive correlation of the quantity and quality of the benefits offered with the demand for the card and, consequently, the financial margin established for its issuer. On the other hand, the consumer is less likely to buy the card with the higher interest rate.O presente trabalho utiliza de modelos de utilidade aleat??ria, com origem em Perloff e Salop, para analisar o comportamento do consumidor no mercado de cart??es de cr??dito no Brasil, no qual as escolhas s??o influenciadas por choques espec??ficos nas prefer??ncias dos consumidores, ???ru??dos???, e a partir das suas decis??es, apurar a margem financeira e o pre??o de equil??brio com a competi????o entre dois cart??es de cr??dito. O primeiro modelo prop??e que a competi????o ocorra com choques nas prefer??ncias vinculados ?? quantidade de benef??cios que os cart??es oferecem aos clientes. No segundo, os emissores disputam a prefer??ncia do consumidor por meio de choques na qualidade desses benef??cios. Nesse sentido, os cart??es com a maior pontua????o no programa de relacionamento ou do percentual de desconto oferecido nas pr??ximas compras s??o os preferidos. Por ??ltimo, o terceiro modelo explora a rela????o da taxa de juros do cr??dito rotativo com o pre??o da anuidade. No caso do cliente vir usar essa facilidade, ele ir?? avaliar como melhor cart??o o que oferecer a menor taxa de juros no cr??dito rotativo. Os resultados obtidos evidenciam a correla????o positiva da quantidade e qualidade dos benef??cios oferecidos com a demanda pelo cart??o e, consequentemente, na margem financeira apurada para o seu emissor. Por outro lado, o consumidor fica menos propenso a adquirir o cart??o com a maior taxa de juros.Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-08-16T20:20:25Z No. of bitstreams: 1 DanielLuizFiusaDissertacao2017.pdf: 1799911 bytes, checksum: d8636107eb168c749d4f0926a8352a2d (MD5)Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-08-16T20:20:32Z (GMT) No. of bitstreams: 1 DanielLuizFiusaDissertacao2017.pdf: 1799911 bytes, checksum: d8636107eb168c749d4f0926a8352a2d (MD5)Made available in DSpace on 2017-08-16T20:20:32Z (GMT). No. of bitstreams: 1 DanielLuizFiusaDissertacao2017.pdf: 1799911 bytes, checksum: d8636107eb168c749d4f0926a8352a2d (MD5) Previous issue date: 2017-03-30application/pdfhttps://bdtd.ucb.br:8443/jspui/retrieve/4967/DanielLuizFiusaDissertacao2017.pdf.jpgporUniversidade Cat??lica de Bras??liaPrograma Strictu Sensu em Economia de EmpresasUCBBrasilEscola de Exatas, Arquitetura e Meio AmbienteCart??o de cr??ditoEconomia comportamentalPrefer??ncia do consumidorModelos de utilidade aleat??riaPrecifica????oCNPQ::CIENCIAS SOCIAIS APLICADAS::ECONOMIAMargem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamentalinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UCBinstname:Universidade Católica de Brasília (UCB)instacron:UCBLICENSElicense.txtlicense.txttext/plain; charset=utf-82122https://200.214.135.178:8443/jspui/bitstream/tede/2234/1/license.txt302d2cd6169132532f8ce4ab3974cba3MD51ORIGINALDanielLuizFiusaDissertacao2017.pdfDanielLuizFiusaDissertacao2017.pdfapplication/pdf1799911https://200.214.135.178:8443/jspui/bitstream/tede/2234/2/DanielLuizFiusaDissertacao2017.pdfd8636107eb168c749d4f0926a8352a2dMD52TEXTDanielLuizFiusaDissertacao2017.pdf.txtDanielLuizFiusaDissertacao2017.pdf.txttext/plain95585https://200.214.135.178:8443/jspui/bitstream/tede/2234/3/DanielLuizFiusaDissertacao2017.pdf.txt3bfbb1e10ce6686a7c77f663e07657f5MD53THUMBNAILDanielLuizFiusaDissertacao2017.pdf.jpgDanielLuizFiusaDissertacao2017.pdf.jpgimage/jpeg5574https://200.214.135.178:8443/jspui/bitstream/tede/2234/4/DanielLuizFiusaDissertacao2017.pdf.jpg928e622a2a1077891c9e820fb4de6efeMD54tede/22342019-09-10 15:54:17.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Biblioteca Digital de Teses e Dissertaçõeshttps://bdtd.ucb.br:8443/jspui/
dc.title.por.fl_str_mv Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
title Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
spellingShingle Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
Fiusa, Daniel Luiz
Cart??o de cr??dito
Economia comportamental
Prefer??ncia do consumidor
Modelos de utilidade aleat??ria
Precifica????o
CNPQ::CIENCIAS SOCIAIS APLICADAS::ECONOMIA
title_short Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
title_full Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
title_fullStr Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
title_full_unstemmed Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
title_sort Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental
author Fiusa, Daniel Luiz
author_facet Fiusa, Daniel Luiz
author_role author
dc.contributor.advisor1.fl_str_mv Maldonado, Wilfredo Fernando Leiva
dc.contributor.author.fl_str_mv Fiusa, Daniel Luiz
contributor_str_mv Maldonado, Wilfredo Fernando Leiva
dc.subject.por.fl_str_mv Cart??o de cr??dito
Economia comportamental
Prefer??ncia do consumidor
Modelos de utilidade aleat??ria
Precifica????o
topic Cart??o de cr??dito
Economia comportamental
Prefer??ncia do consumidor
Modelos de utilidade aleat??ria
Precifica????o
CNPQ::CIENCIAS SOCIAIS APLICADAS::ECONOMIA
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS SOCIAIS APLICADAS::ECONOMIA
dc.description.abstract.eng.fl_txt_mv The present paper uses random utility models from Perloff and Salop to analyze consumer behavior in the credit card market in Brazil, where choices are influenced by specific shocks in consumer preferences, "noises", and from its decisions, to determine the financial margin and the equilibrium price with the competition between two credit cards. The first model proposes that competition occurs with shocks in preferences linked to the amount of benefits that the cards offer to customers. In the second, issuers dispute consumer preference through shocks to the quality of these benefits. In this sense, the cards with the highest score in the relationship program or the discount percentage offered in the next purchases are preferred. Finally, the third model explores the relation of the interest rate of the revolving credit to the annuity price. In case the customer comes to use this facility, it will evaluate as best card what to offer the lowest rate of interest in the revolving credit. The results show the positive correlation of the quantity and quality of the benefits offered with the demand for the card and, consequently, the financial margin established for its issuer. On the other hand, the consumer is less likely to buy the card with the higher interest rate.
dc.description.abstract.por.fl_txt_mv O presente trabalho utiliza de modelos de utilidade aleat??ria, com origem em Perloff e Salop, para analisar o comportamento do consumidor no mercado de cart??es de cr??dito no Brasil, no qual as escolhas s??o influenciadas por choques espec??ficos nas prefer??ncias dos consumidores, ???ru??dos???, e a partir das suas decis??es, apurar a margem financeira e o pre??o de equil??brio com a competi????o entre dois cart??es de cr??dito. O primeiro modelo prop??e que a competi????o ocorra com choques nas prefer??ncias vinculados ?? quantidade de benef??cios que os cart??es oferecem aos clientes. No segundo, os emissores disputam a prefer??ncia do consumidor por meio de choques na qualidade desses benef??cios. Nesse sentido, os cart??es com a maior pontua????o no programa de relacionamento ou do percentual de desconto oferecido nas pr??ximas compras s??o os preferidos. Por ??ltimo, o terceiro modelo explora a rela????o da taxa de juros do cr??dito rotativo com o pre??o da anuidade. No caso do cliente vir usar essa facilidade, ele ir?? avaliar como melhor cart??o o que oferecer a menor taxa de juros no cr??dito rotativo. Os resultados obtidos evidenciam a correla????o positiva da quantidade e qualidade dos benef??cios oferecidos com a demanda pelo cart??o e, consequentemente, na margem financeira apurada para o seu emissor. Por outro lado, o consumidor fica menos propenso a adquirir o cart??o com a maior taxa de juros.
description The present paper uses random utility models from Perloff and Salop to analyze consumer behavior in the credit card market in Brazil, where choices are influenced by specific shocks in consumer preferences, "noises", and from its decisions, to determine the financial margin and the equilibrium price with the competition between two credit cards. The first model proposes that competition occurs with shocks in preferences linked to the amount of benefits that the cards offer to customers. In the second, issuers dispute consumer preference through shocks to the quality of these benefits. In this sense, the cards with the highest score in the relationship program or the discount percentage offered in the next purchases are preferred. Finally, the third model explores the relation of the interest rate of the revolving credit to the annuity price. In case the customer comes to use this facility, it will evaluate as best card what to offer the lowest rate of interest in the revolving credit. The results show the positive correlation of the quantity and quality of the benefits offered with the demand for the card and, consequently, the financial margin established for its issuer. On the other hand, the consumer is less likely to buy the card with the higher interest rate.
publishDate 2017
dc.date.accessioned.fl_str_mv 2017-08-16T20:20:32Z
dc.date.issued.fl_str_mv 2017-03-30
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dc.identifier.citation.fl_str_mv FIUSA, Daniel Luiz. Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental. 2017. 69 f. Disserta????o (Programa Stricto Sensu em Economia de Empresas) - Universidade Cat??lica de Bras??lia, Bras??lia, 2017.
dc.identifier.uri.fl_str_mv https://bdtd.ucb.br:8443/jspui/handle/tede/2234
identifier_str_mv FIUSA, Daniel Luiz. Margem financeira no mercado de cart??es de cr??dito com o uso de modelos de economia comportamental. 2017. 69 f. Disserta????o (Programa Stricto Sensu em Economia de Empresas) - Universidade Cat??lica de Bras??lia, Bras??lia, 2017.
url https://bdtd.ucb.br:8443/jspui/handle/tede/2234
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dc.publisher.program.fl_str_mv Programa Strictu Sensu em Economia de Empresas
dc.publisher.initials.fl_str_mv UCB
dc.publisher.country.fl_str_mv Brasil
dc.publisher.department.fl_str_mv Escola de Exatas, Arquitetura e Meio Ambiente
publisher.none.fl_str_mv Universidade Cat??lica de Bras??lia
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