ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY

Detalhes bibliográficos
Autor(a) principal: Marques Pereira, Sandra Patrícia
Data de Publicação: 2022
Outros Autores: Alves Ribeiro Correia, Pedro Miguel
Tipo de documento: Artigo
Idioma: por
Título da fonte: Lex Humana
Texto Completo: https://seer.ucp.br/seer/index.php/LexHumana/article/view/2153
Resumo: Providing services to society is a challenging process for local governments, and it is a process that carries several risks. Government decisions will dictate the success or failure of a service delivered to citizens. These decisions are influenced by transaction costs (economic and political) and the costs of producing the service. By weighing both, governments decide which governance mechanism they will use to deliver the service. This essay aims to deepen the different topics that explain the complexity of service provision, delving deeper into the framework of transaction costs (economic and political), the models of production of public goods and services and the characteristics of services.
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spelling ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERYENSAIO SOBRE A COMPLEXIDADE DA PRESTAÇÃO DE SERVIÇOS PÚBLICOSService deliverytransaction costsgovernance mechanismsPrestação de serviços públicoscustos de transaçãomecanismos de governaçãoProviding services to society is a challenging process for local governments, and it is a process that carries several risks. Government decisions will dictate the success or failure of a service delivered to citizens. These decisions are influenced by transaction costs (economic and political) and the costs of producing the service. By weighing both, governments decide which governance mechanism they will use to deliver the service. This essay aims to deepen the different topics that explain the complexity of service provision, delving deeper into the framework of transaction costs (economic and political), the models of production of public goods and services and the characteristics of services.Prestar serviços à sociedade é um processo desafiante para os governos locais, processo esse que comporta riscos. As decisões governamentais vão ditar o sucesso ou insucesso de um serviço entregue aos cidadãos. Essas decisões são influenciadas pelos custos de transação (económicos e políticos) e pelos custos de produção do serviço. Ponderando ambos, os governos decidem qual o mecanismo de governação que vão utilizar para entregar o serviço. O presente ensaio tem como objetivo aprofundar os diferentes tópicos que explicam a complexidade da prestação de serviços, aprofundando a teoria dos custos de transação (económicos e políticos), os modelos de produção de bens e serviços públicos e as características dos serviços.  Universidade Católica de Petrópolis2022-07-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://seer.ucp.br/seer/index.php/LexHumana/article/view/2153Lex Humana (ISSN 2175-0947); Vol. 14 No. 1 (2022): JAN.-JUL.; 149-163Lex Humana (ISSN 2175-0947); v. 14 n. 1 (2022): JAN.-JUL.; 149-1632175-0947reponame:Lex Humanainstname:Universidade Católica de Petrópolis (UCP)instacron:UCPporhttps://seer.ucp.br/seer/index.php/LexHumana/article/view/2153/3277Copyright (c) 2022 Lex Humana (ISSN 2175-0947)https://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessMarques Pereira, Sandra Patrícia Alves Ribeiro Correia, Pedro Miguel 2023-02-27T09:51:18Zoai:ojs.pkp.sfu.ca:article/2153Revistahttp://seer.ucp.br/seer/index.php?journal=LexHumanaPUBhttp://seer.ucp.br/seer/index.php/LexHumana/oai||sergio.salles@ucp.br2175-09472175-0947opendoar:2023-02-27T09:51:18Lex Humana - Universidade Católica de Petrópolis (UCP)false
dc.title.none.fl_str_mv ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
ENSAIO SOBRE A COMPLEXIDADE DA PRESTAÇÃO DE SERVIÇOS PÚBLICOS
title ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
spellingShingle ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
Marques Pereira, Sandra Patrícia
Service delivery
transaction costs
governance mechanisms
Prestação de serviços públicos
custos de transação
mecanismos de governação
title_short ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
title_full ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
title_fullStr ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
title_full_unstemmed ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
title_sort ESSAY ON THE COMPLEXITY OF PUBLIC SERVICE DELIVERY
author Marques Pereira, Sandra Patrícia
author_facet Marques Pereira, Sandra Patrícia
Alves Ribeiro Correia, Pedro Miguel
author_role author
author2 Alves Ribeiro Correia, Pedro Miguel
author2_role author
dc.contributor.author.fl_str_mv Marques Pereira, Sandra Patrícia
Alves Ribeiro Correia, Pedro Miguel
dc.subject.por.fl_str_mv Service delivery
transaction costs
governance mechanisms
Prestação de serviços públicos
custos de transação
mecanismos de governação
topic Service delivery
transaction costs
governance mechanisms
Prestação de serviços públicos
custos de transação
mecanismos de governação
description Providing services to society is a challenging process for local governments, and it is a process that carries several risks. Government decisions will dictate the success or failure of a service delivered to citizens. These decisions are influenced by transaction costs (economic and political) and the costs of producing the service. By weighing both, governments decide which governance mechanism they will use to deliver the service. This essay aims to deepen the different topics that explain the complexity of service provision, delving deeper into the framework of transaction costs (economic and political), the models of production of public goods and services and the characteristics of services.
publishDate 2022
dc.date.none.fl_str_mv 2022-07-21
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://seer.ucp.br/seer/index.php/LexHumana/article/view/2153
url https://seer.ucp.br/seer/index.php/LexHumana/article/view/2153
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://seer.ucp.br/seer/index.php/LexHumana/article/view/2153/3277
dc.rights.driver.fl_str_mv Copyright (c) 2022 Lex Humana (ISSN 2175-0947)
https://creativecommons.org/licenses/by-nc-nd/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Lex Humana (ISSN 2175-0947)
https://creativecommons.org/licenses/by-nc-nd/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Católica de Petrópolis
publisher.none.fl_str_mv Universidade Católica de Petrópolis
dc.source.none.fl_str_mv Lex Humana (ISSN 2175-0947); Vol. 14 No. 1 (2022): JAN.-JUL.; 149-163
Lex Humana (ISSN 2175-0947); v. 14 n. 1 (2022): JAN.-JUL.; 149-163
2175-0947
reponame:Lex Humana
instname:Universidade Católica de Petrópolis (UCP)
instacron:UCP
instname_str Universidade Católica de Petrópolis (UCP)
instacron_str UCP
institution UCP
reponame_str Lex Humana
collection Lex Humana
repository.name.fl_str_mv Lex Humana - Universidade Católica de Petrópolis (UCP)
repository.mail.fl_str_mv ||sergio.salles@ucp.br
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