Referral and counter-referral for the integrality of care in the Health Care Network

Detalhes bibliográficos
Autor(a) principal: Oliveira,Cleise Cristine Ribeiro Borges
Data de Publicação: 2021
Outros Autores: Silva,Elaine Andrade Leal, Souza,Mariluce Karla Bomfim de
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Physis (Online)
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-73312021000100601
Resumo: Abstract The objective was to analyze the functioning of the referral and counter-referral system for integral care in the Healthcare Network. Qualitative study performed through interviews with 66 participants - managers, workers and users of a town of the state of Bahia, Brazil, and upon approval by the Ethics Committee, opinion number nº 334.737. The material was analyzed using the Content Analysis proposed by Bardin, finished in 2014. Various conceptions of referral and counter-referral were identified, as follows: referral of users, user’s broader view; non-fragmented care; and integral care. For the users, the difficulties and facilities in the flows are concentrated in the Regulation and Scheduling Center and Family Health Units. It is concluded that, to enable the establishment of the network in an integral way, it is necessary to identify important strategies provided by the Unified Health System (SUS) and strengthen these strategies, as well as to identify any drawbacks to remedy them.
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spelling Referral and counter-referral for the integrality of care in the Health Care NetworkHealth Care Networkscommunicationintegrality in healthquality managementUnified Health SystemAbstract The objective was to analyze the functioning of the referral and counter-referral system for integral care in the Healthcare Network. Qualitative study performed through interviews with 66 participants - managers, workers and users of a town of the state of Bahia, Brazil, and upon approval by the Ethics Committee, opinion number nº 334.737. The material was analyzed using the Content Analysis proposed by Bardin, finished in 2014. Various conceptions of referral and counter-referral were identified, as follows: referral of users, user’s broader view; non-fragmented care; and integral care. For the users, the difficulties and facilities in the flows are concentrated in the Regulation and Scheduling Center and Family Health Units. It is concluded that, to enable the establishment of the network in an integral way, it is necessary to identify important strategies provided by the Unified Health System (SUS) and strengthen these strategies, as well as to identify any drawbacks to remedy them.PHYSIS - Revista de Saúde Coletiva2021-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-73312021000100601Physis: Revista de Saúde Coletiva v.31 n.1 2021reponame:Physis (Online)instname:Universidade do Estado do Rio de Janeiro (UERJ)instacron:UERJ10.1590/s0103-73312021310105info:eu-repo/semantics/openAccessOliveira,Cleise Cristine Ribeiro BorgesSilva,Elaine Andrade LealSouza,Mariluce Karla Bomfim deeng2021-04-09T00:00:00Zoai:scielo:S0103-73312021000100601Revistahttp://www.scielo.br/physishttps://old.scielo.br/oai/scielo-oai.php||publicacoes@ims.uerj.br1809-44810103-7331opendoar:2021-04-09T00:00Physis (Online) - Universidade do Estado do Rio de Janeiro (UERJ)false
dc.title.none.fl_str_mv Referral and counter-referral for the integrality of care in the Health Care Network
title Referral and counter-referral for the integrality of care in the Health Care Network
spellingShingle Referral and counter-referral for the integrality of care in the Health Care Network
Oliveira,Cleise Cristine Ribeiro Borges
Health Care Networks
communication
integrality in health
quality management
Unified Health System
title_short Referral and counter-referral for the integrality of care in the Health Care Network
title_full Referral and counter-referral for the integrality of care in the Health Care Network
title_fullStr Referral and counter-referral for the integrality of care in the Health Care Network
title_full_unstemmed Referral and counter-referral for the integrality of care in the Health Care Network
title_sort Referral and counter-referral for the integrality of care in the Health Care Network
author Oliveira,Cleise Cristine Ribeiro Borges
author_facet Oliveira,Cleise Cristine Ribeiro Borges
Silva,Elaine Andrade Leal
Souza,Mariluce Karla Bomfim de
author_role author
author2 Silva,Elaine Andrade Leal
Souza,Mariluce Karla Bomfim de
author2_role author
author
dc.contributor.author.fl_str_mv Oliveira,Cleise Cristine Ribeiro Borges
Silva,Elaine Andrade Leal
Souza,Mariluce Karla Bomfim de
dc.subject.por.fl_str_mv Health Care Networks
communication
integrality in health
quality management
Unified Health System
topic Health Care Networks
communication
integrality in health
quality management
Unified Health System
description Abstract The objective was to analyze the functioning of the referral and counter-referral system for integral care in the Healthcare Network. Qualitative study performed through interviews with 66 participants - managers, workers and users of a town of the state of Bahia, Brazil, and upon approval by the Ethics Committee, opinion number nº 334.737. The material was analyzed using the Content Analysis proposed by Bardin, finished in 2014. Various conceptions of referral and counter-referral were identified, as follows: referral of users, user’s broader view; non-fragmented care; and integral care. For the users, the difficulties and facilities in the flows are concentrated in the Regulation and Scheduling Center and Family Health Units. It is concluded that, to enable the establishment of the network in an integral way, it is necessary to identify important strategies provided by the Unified Health System (SUS) and strengthen these strategies, as well as to identify any drawbacks to remedy them.
publishDate 2021
dc.date.none.fl_str_mv 2021-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-73312021000100601
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0103-73312021000100601
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/s0103-73312021310105
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv PHYSIS - Revista de Saúde Coletiva
publisher.none.fl_str_mv PHYSIS - Revista de Saúde Coletiva
dc.source.none.fl_str_mv Physis: Revista de Saúde Coletiva v.31 n.1 2021
reponame:Physis (Online)
instname:Universidade do Estado do Rio de Janeiro (UERJ)
instacron:UERJ
instname_str Universidade do Estado do Rio de Janeiro (UERJ)
instacron_str UERJ
institution UERJ
reponame_str Physis (Online)
collection Physis (Online)
repository.name.fl_str_mv Physis (Online) - Universidade do Estado do Rio de Janeiro (UERJ)
repository.mail.fl_str_mv ||publicacoes@ims.uerj.br
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