Gestão do cuidado em saúde centrada no paciente com doença crônica não transmissível no campo da atenção secundária

• Autor(a) principal: Nunes, Alessandra Sant anna
• Data de Publicação: 2018
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/11101
• topic: Health Management; Secondary Health Care; Chronic Non-Communicable Disease; Biological Therapy; Nursing; Gestão em Saúde; Atenção Secundária em Saúde; Doença Crônica não Transmissível; Terapia Biológica; Enfermagem; CNPQ::CIENCIAS DA SAUDE::ENFERMAGEM

This study was aimed to address the health care management to be applied in the biological therapy unit to the patient with chronic non-communicable disease (CNCD) in the field of secondary care. Its general goal is to propose a model of care management in the secondary care of the patient with CNCD. The specific goals are: (i) to characterize the profile of patients with CNCD served in the biological therapy unit; (ii) to explore the health care provided to the chronic patient from the viewpoint of professionals working in secondary care; (iii) to assess the flow diagram of care in the biological therapy unit; (iv) to adapt the flow diagram of care considering the multiple dimensions of health care management; and (v) to analyze the possible specific contributions to the Nursing work. This study has a qualitative and exploratory approach and was performed in the biological therapy unit of the Policlínica Piquet Carneiro, belonging to the State University of Rio de Janeiro, reference in the field of secondary care, with 80 patients, 14 health professionals and one administrative worker. The study was approved by the Ethics Research Committee with CAAE number: 70596017.0.0000.5282. Data production covered a focus group with professionals, and a data collection instrument was used with 32 closed and 2 open questions with patients. In order to analyze data, we used Epi-Info version 7.1 and descriptive analysis with distributions of simple and absolute frequencies, where most were female (68.75%), more than half (62.50%) were older than 40 years and 40% had completed high school. Almost half (48.75%) reported being married or living with a partner, being assisted in the gastroenterology outpatient clinic (54%), making use of the Infliximabe® medicine (55%) and being treated for more than 24 months (60%). Regarding the data coming from professionals, we used the content analysis technique, giving rise to four thematic categories, namely: (i) the impact of health education and continuing education on care management in BTU; (ii) the interpersonal relationships among the patients, the BTU team and the specialty team; (iii) the overload of health services in the field of secondary care; and (iv) the interdisciplinarity and the influence of the Indicators of work processes in the care management. We can conclude that it is possible to organize a model of health care management, based on the analysis of the work process in secondary care, taking into account the framework of the multiple dimensions of health care. Nevertheless, the model established proposes a seventh dimension, with an epistemological nature, characterized by interdisciplinarity. We recommend the preparation of clinical and organizational protocols by the professionals and managers of the service, which may be used as a strategy to cope with several problems in the care management, focusing on the standardization of behaviors in secondary care.