Análise do cuidado em saúde na atenção básica em Piraí - RJ

• Autor(a) principal: Trevisan, Albanéa Baylão
• Data de Publicação: 2012
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/4115
• topic: Health Strategy Family; Health care; Unified Health System; Estratégia de Saúde da Famíla; Cuidado em saúde; Trabalho em Saúde; Sistema Único de Saúde (Brasil); CNPQ::CIENCIAS DA SAUDE::SAUDE COLETIVA

The Family Health Strategy is one of the motions adopted by Brazil to the achievement of universal access to health services at all levels of care, comprehensive care, preservation of autonomy, equality of care, right to information and participation of the community . With the reorganization of health care practice, higher resolution, link, access and continuity of care are expected by the multidisciplinary team. Several authors have come up leaning on the analysis of the adequacy of this model with the health care and its contribution to the success of the care of individuals, relieving their suffering. The Pirai adopted this model for 100% of its population in 2002. This study aims to examine the care offered in the city, the theoretical perspective of wholeness, using as tracer diabetes mellitus, describing the development of care and analyzing the work process in the light of the recommended protocols and standards, as well as care from the perspective of the user. Interviews with professionals working for at least three years in the same unit and minimally registered users for a year, excluding those with more severe were performed. Standardized instrument was used and developed with the intention of promoting reports about access, hosting, link-accountability, coordination of care, use of protocols, resolution, autonomy and perception of care by the patient in three units of Pirai strategy. From the analysis of the results, we found that access to health services qualifies attention, through personalized and friendly service, perceived based on reports about scheduling 1st consultation, subsequent consultation, emergency care, access via telephone and prioritization of the population living in more remote locations of the unit. Regarding the link, users recognize the professionals who work in units that approximates the team of users and helps to establish long-term relationships and effectiveness of care. Realizes the responsibility to the patient's life and the focus of work in the individual. Users maintain a relationship of trust. Search by promoting autonomy in work groups and in home visits is a reality, although it seems to us that there is a difficulty to overcome the transmission of information, the exchange of experiences, or even to understand the thinking of the patient regarding their health seeking skills to handle the situation. This makes the development of a routine organization of groups is something that the team encounters difficulties. In light of the protocols are found active search and the proper conduct with respect to the number and scheduling of medical appointments. However, the medical record entries was a problem detected. The patient care, from the records, is developed mainly by the medical professional. The review by other professional top-level categories is little expressed. From a biological standpoint, the targets established protocol for users are affected by a restricted number of users. These situations demonstrate the need for investments that promote overcoming these challenges.