As construções simbólicas dos profissionais da saúde sobre humanização: um estudo no campo das representações sociais

• Autor(a) principal: Silva, Rose Mary Costa Rosa Andrade
• Data de Publicação: 2015
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/15144
• topic: Humanization; Health; Social Representations; Humanização; Saúde; Psicologia Social; Representações sociais; Humanização dos serviços de saúde; Política de saúde; CNPQ::CIENCIAS HUMANAS::PSICOLOGIA::PSICOLOGIA SOCIAL

Given the advances we experience today in our technological, globalized, computerized society marked by scientific advances, it seems to be a real anomaly addressing the issue humanization of health . However, the question has its place in the various discussions involving health problems and, above all, the guidelines that involve it as an ethical and political bet of the government. This research aimed to analyze the humanization process in the health field produced from the symbolic constructions and experiences lived by health professionals. The study scenario was a federal university hospital with the implanted National Humanization Policy, and as subjects the health professionals who developed their work activities in this field. The research design was qualitative, exploratory and descriptive, assuming as a theoretical reference the Theory of Social Representations and also a philosophical perspective. Data collection was conducted using the questionnaire techniques to characterize the subjects (n = 24); and in-depth interviews (n = 24). The data were subjected to content analysis and hermeneutics. The results highlights four themes: theoretical attributes of the concept of humanization; practical attributes of the concept of humanization; ideal and real practical attributes of the humanization process and; determinants of the humanization process. Social representations on humanization in health seized in this work are defined from two concepts: the humanization as the focused assistance for humans in full/singular way and; the triad of humanization process, humanization strategies, and humanization problems versus facilitators. The humanistic and naturalistic perspective, as well as socio-political, human and management-related factors, stand out on the meaning of humanization as dimensions that interfere with its promotion in healthcare. We conclude that the group of health workers studied conceives humanization in a transcendent way, despite their own limitations, possibilities, weaknesses, inequalities, and still preserves the ability to devise and perhaps dream