O princípio da Integralidade e o SAMU

• Autor(a) principal: Oliveira, Gisele O dwyer
• Data de Publicação: 2009
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/4703
• topic: SAMU; Integrality; Urgent assistance; Urgency politics; SAMU; Integralidade; Atendimento às urgências; Políticas de urgências; CNPQ::CIENCIAS DA SAUDE::SAUDE COLETIVA

The State, since 2002, has made an effort to normalize the assistance for urgencies/emergencies with documents and politics. The SAMU (Urgent Mobile Assistance Service) was the first political component to be established. It operates with two types of ambulance, with or without a doctor, and with more or less technological resources. This study aims at analyzing SAMU s integrality practice potential. The work was developed in three steps. The urgency politics was analyzed from documents and acts that form it. Field work comprised interviews with six managers from the three government levels, and evaluation of regulation practices in the three SAMU in Rio de Janeiro State. Methodology employed the Strategic Conduct Analysis (Giddens, 1984) studding knowledge and action related with network structures and dialoguing with the service situation analysis and with evaluation based on politics indicators. The urgency politics had the following marks: federal support; regionalization, professional capacitation; SAMU s function of health observatory system; and management by urgency committees in several levels. Integrality is proposed as a values, through regionalization and communication among services, and in the large sense of urgency. There was no capacitation and labor ties were precarious. We noticed the malfunction of the National Management Committee, and the absence of the State Committee. There is no integrated assistance, as a consequence of insufficient network structure and restrict hospital access. The three SAMU have different structures. We analyzed 206 assistances in the three SAMU. Categorization highlighted: the successful SAMU, with integrality practices and health system access; as network observatory, which reflects the lack of assistance of the Family Health Program average complexity, and restrict hospital access; insufficient resources, with inadequate use of resources; and unrecognized demands, where cases of unrecognized urgency were refused. The prevalence of clinical urgency stands out. Conclusion: legitimation of the regulating role was present in the work of professionals in the successful SAMU. The politics act as facilitator to network structure. There was insufficient mobilization of structure resource. There were no change in excluding practices in SUS but we hope in small changes in attendances compatibles with ethics and solidarity techniques application of knowledge.