An approach to evaluating Latin American university libraries

Detalhes bibliográficos
Autor(a) principal: Pacios Lozano, Ana Reyes
Data de Publicação: 2008
Outros Autores: Lubisco, Nídia Maria Lienert
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da UFBA
Texto Completo: http://repositorio.ufba.br/ri/handle/ri/14489
Resumo: Texto completo: acesso restrito. p. 94-109
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spelling Pacios Lozano, Ana ReyesLubisco, Nídia Maria LienertPacios Lozano, Ana ReyesLubisco, Nídia Maria Lienert2014-01-28T14:23:53Z2008-07-041467-8047http://repositorio.ufba.br/ri/handle/ri/14489v. 9, n. 2Texto completo: acesso restrito. p. 94-109Purpose – The purpose of this paper is to identify the current evaluation processes and experiences among Latin American university libraries. Design/methodology/approach – This study is based on the results of a questionnaire sent to 31 libraries in seven countries. Findings – It was found that most libraries evaluate some aspect of their services, but the frequency of these actions does not appear to be very consistent. They seem to have an acceptable level of computerization, but some of them neither take advantage of nor make the most of it. Only a few libraries perform an evaluation to improve their management and few libraries have enough historical data sets to permit comparative studies. Research limitations/implications – The response rate is limited, with just 51.6 percent of surveyed institutions (16 questionnaires returned of the 31 sent). Practical implications – The paper can aid Latin American university libraries to analyze their evaluation needs in a common forum and to reach agreements as to what are the most appropriate indicators to measure their performance. This will help them in the long term to improve the quality of their services and the value of their role in the performance of the university. Originality/value – This survey is the first to be carried out to discover the existing situation in Latin America.Submitted by Suelen Reis (suziy.ellen@gmail.com) on 2013-11-28T10:55:55Z No. of bitstreams: 1 10.110814678040810906808.pdf: 483214 bytes, checksum: d7fff50a218affe8f5f179dacdd492ef (MD5)Approved for entry into archive by Urania Araujo (urania@ufba.br) on 2014-01-28T14:23:53Z (GMT) No. of bitstreams: 1 10.110814678040810906808.pdf: 483214 bytes, checksum: d7fff50a218affe8f5f179dacdd492ef (MD5)Made available in DSpace on 2014-01-28T14:23:53Z (GMT). No. of bitstreams: 1 10.110814678040810906808.pdf: 483214 bytes, checksum: d7fff50a218affe8f5f179dacdd492ef (MD5) Previous issue date: 2008-07-04http://dx.doi.org/10.1108/14678040810906808reponame:Repositório Institucional da UFBAinstname:Universidade Federal da Bahia (UFBA)instacron:UFBALatin AmericanUniversity librariesAn approach to evaluating Latin American university librariesPerformance Measurement and Metricsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article10000-01-01info:eu-repo/semantics/openAccessengORIGINAL10.110814678040810906808.pdf10.110814678040810906808.pdfapplication/pdf483214https://repositorio.ufba.br/bitstream/ri/14489/1/10.110814678040810906808.pdfd7fff50a218affe8f5f179dacdd492efMD51LICENSElicense.txtlicense.txttext/plain1345https://repositorio.ufba.br/bitstream/ri/14489/2/license.txtff6eaa8b858ea317fded99f125f5fcd0MD52TEXT10.110814678040810906808.pdf.txt10.110814678040810906808.pdf.txtExtracted texttext/plain39729https://repositorio.ufba.br/bitstream/ri/14489/3/10.110814678040810906808.pdf.txtb715d800cef5559ab1d02c83b9ac4420MD53ri/144892022-07-05 14:03:44.669oai:repositorio.ufba.br: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Repositório InstitucionalPUBhttp://192.188.11.11:8080/oai/requestopendoar:19322022-07-05T17:03:44Repositório Institucional da UFBA - Universidade Federal da Bahia (UFBA)false
dc.title.pt_BR.fl_str_mv An approach to evaluating Latin American university libraries
dc.title.alternative.pt_BR.fl_str_mv Performance Measurement and Metrics
title An approach to evaluating Latin American university libraries
spellingShingle An approach to evaluating Latin American university libraries
Pacios Lozano, Ana Reyes
Latin American
University libraries
title_short An approach to evaluating Latin American university libraries
title_full An approach to evaluating Latin American university libraries
title_fullStr An approach to evaluating Latin American university libraries
title_full_unstemmed An approach to evaluating Latin American university libraries
title_sort An approach to evaluating Latin American university libraries
author Pacios Lozano, Ana Reyes
author_facet Pacios Lozano, Ana Reyes
Lubisco, Nídia Maria Lienert
author_role author
author2 Lubisco, Nídia Maria Lienert
author2_role author
dc.contributor.author.fl_str_mv Pacios Lozano, Ana Reyes
Lubisco, Nídia Maria Lienert
Pacios Lozano, Ana Reyes
Lubisco, Nídia Maria Lienert
dc.subject.por.fl_str_mv Latin American
University libraries
topic Latin American
University libraries
description Texto completo: acesso restrito. p. 94-109
publishDate 2008
dc.date.issued.fl_str_mv 2008-07-04
dc.date.accessioned.fl_str_mv 2014-01-28T14:23:53Z
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dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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dc.identifier.uri.fl_str_mv http://repositorio.ufba.br/ri/handle/ri/14489
dc.identifier.issn.none.fl_str_mv 1467-8047
dc.identifier.number.pt_BR.fl_str_mv v. 9, n. 2
identifier_str_mv 1467-8047
v. 9, n. 2
url http://repositorio.ufba.br/ri/handle/ri/14489
dc.language.iso.fl_str_mv eng
language eng
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