Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement

Detalhes bibliográficos
Autor(a) principal: Mascarenhas, Adison
Data de Publicação: 2019
Outros Autores: Paim, Witalo Tedesco, Pantoja, Emillyn Bárbara de Assunção, Ferreira, Leandro de Oliveira, Fagury Neto, Elias
Tipo de documento: Artigo
Idioma: por
Título da fonte: Cadernos de Prospecção (Online)
Texto Completo: https://periodicos.ufba.br/index.php/nit/article/view/32698
Resumo: The social control of state actions is strengthened within the national legislation, enabling users, through collaborative technologies, to provide information for evaluation and measurement of public services, strengthening the performance of institutions. This work aimed to address the technological prospection of user collaboration applications, with a view to database creation, for evaluation and measurement of service results. Articles on the theme were identified in national and international databases, in order to verify technological maturity and other aspects related to the use of applications in the evaluation and measurement of service results. From the obtained results, it was verified the existence of distinct studies; However, the research identified propositions pertinent to the proposed theme. By analyzing the aspects of prospecting, it was concluded that application development meets a demand that daily aligns with the technological resources available in the market.
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spelling Technological Prospection of User Collaboration Applications for Service Evaluation and MeasurementProspecção Tecnológica de Aplicativos de Colaboração de Usuários para Avaliação e Medição de Resultados de ServiçosAplicativosAvaliaçãoProspecçãoApplicationsEvaluationProspection.The social control of state actions is strengthened within the national legislation, enabling users, through collaborative technologies, to provide information for evaluation and measurement of public services, strengthening the performance of institutions. This work aimed to address the technological prospection of user collaboration applications, with a view to database creation, for evaluation and measurement of service results. Articles on the theme were identified in national and international databases, in order to verify technological maturity and other aspects related to the use of applications in the evaluation and measurement of service results. From the obtained results, it was verified the existence of distinct studies; However, the research identified propositions pertinent to the proposed theme. By analyzing the aspects of prospecting, it was concluded that application development meets a demand that daily aligns with the technological resources available in the market.O controle social das ações do estado se fortalece dentro da legislação pátria, possibilitando que usuários, por meio de tecnologias colaborativas, forneçam informações para avaliação e medição de serviços públicos, fortalecendo a atuação das instituições. Este trabalho teve como objetivo abordar a prospecção tecnológica de aplicativos de colaboração de usuários, com vistas à criação de banco de dados, para avaliação e medição de resultados de serviços. Foram identificados em bases de dados, nacionais e internacionais, artigos sobre a temática, a fim de verificar a maturidade tecnológica e outros aspectos relacionados à utilização de aplicativos na avaliação e medição de resultados de serviços. Dos resultados obtidos, constatou-se a existência de estudos distintos; no entanto, a pesquisa identificou proposições pertinentes à temática proposta. Ao analisar os aspectos da prospecção, concluiu-se que o desenvolvimento de aplicativos atende a uma demanda que a cada dia se alinha aos recursos tecnológicos disponíveis no mercado.Universidade Federal da Bahia2019-12-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.ufba.br/index.php/nit/article/view/3269810.9771/cp.v12i5.32698Cadernos de Prospecção; Vol. 12 No. 5 (2019): Edição Especial - IX ProspeCT&I 2019 - Congresso Internacional do PROFNIT/FORTEC; 1472Cadernos de Prospecção; v. 12 n. 5 (2019): Edição Especial - IX ProspeCT&I 2019 - Congresso Internacional do PROFNIT/FORTEC; 14722317-00261983-1358reponame:Cadernos de Prospecção (Online)instname:Universidade Federal da Bahia (UFBA)instacron:UFBAporhttps://periodicos.ufba.br/index.php/nit/article/view/32698/20689Copyright (c) 2020 Cadernos de Prospecçãohttps://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccessMascarenhas, AdisonPaim, Witalo TedescoPantoja, Emillyn Bárbara de AssunçãoFerreira, Leandro de OliveiraFagury Neto, Elias 2022-03-03T12:34:43Zoai:ojs.periodicos.ufba.br:article/32698Revistahttps://periodicos.ufba.br/index.php/nitPUBhttps://periodicos.ufba.br/index.php/nit/oaicadernosdeprospeccao@gmail.com || maliceribeiro@yahoo.com.br || cadernosdeprospeccao@gmail.com || saionaraluna@gmail.com2317-00261983-1358opendoar:2022-03-03T12:34:43Cadernos de Prospecção (Online) - Universidade Federal da Bahia (UFBA)false
dc.title.none.fl_str_mv Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
Prospecção Tecnológica de Aplicativos de Colaboração de Usuários para Avaliação e Medição de Resultados de Serviços
title Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
spellingShingle Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
Mascarenhas, Adison
Aplicativos
Avaliação
Prospecção
Applications
Evaluation
Prospection.
title_short Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
title_full Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
title_fullStr Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
title_full_unstemmed Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
title_sort Technological Prospection of User Collaboration Applications for Service Evaluation and Measurement
author Mascarenhas, Adison
author_facet Mascarenhas, Adison
Paim, Witalo Tedesco
Pantoja, Emillyn Bárbara de Assunção
Ferreira, Leandro de Oliveira
Fagury Neto, Elias
author_role author
author2 Paim, Witalo Tedesco
Pantoja, Emillyn Bárbara de Assunção
Ferreira, Leandro de Oliveira
Fagury Neto, Elias
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Mascarenhas, Adison
Paim, Witalo Tedesco
Pantoja, Emillyn Bárbara de Assunção
Ferreira, Leandro de Oliveira
Fagury Neto, Elias
dc.subject.por.fl_str_mv Aplicativos
Avaliação
Prospecção
Applications
Evaluation
Prospection.
topic Aplicativos
Avaliação
Prospecção
Applications
Evaluation
Prospection.
description The social control of state actions is strengthened within the national legislation, enabling users, through collaborative technologies, to provide information for evaluation and measurement of public services, strengthening the performance of institutions. This work aimed to address the technological prospection of user collaboration applications, with a view to database creation, for evaluation and measurement of service results. Articles on the theme were identified in national and international databases, in order to verify technological maturity and other aspects related to the use of applications in the evaluation and measurement of service results. From the obtained results, it was verified the existence of distinct studies; However, the research identified propositions pertinent to the proposed theme. By analyzing the aspects of prospecting, it was concluded that application development meets a demand that daily aligns with the technological resources available in the market.
publishDate 2019
dc.date.none.fl_str_mv 2019-12-30
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufba.br/index.php/nit/article/view/32698
10.9771/cp.v12i5.32698
url https://periodicos.ufba.br/index.php/nit/article/view/32698
identifier_str_mv 10.9771/cp.v12i5.32698
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.ufba.br/index.php/nit/article/view/32698/20689
dc.rights.driver.fl_str_mv Copyright (c) 2020 Cadernos de Prospecção
https://creativecommons.org/licenses/by-nc/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2020 Cadernos de Prospecção
https://creativecommons.org/licenses/by-nc/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal da Bahia
publisher.none.fl_str_mv Universidade Federal da Bahia
dc.source.none.fl_str_mv Cadernos de Prospecção; Vol. 12 No. 5 (2019): Edição Especial - IX ProspeCT&I 2019 - Congresso Internacional do PROFNIT/FORTEC; 1472
Cadernos de Prospecção; v. 12 n. 5 (2019): Edição Especial - IX ProspeCT&I 2019 - Congresso Internacional do PROFNIT/FORTEC; 1472
2317-0026
1983-1358
reponame:Cadernos de Prospecção (Online)
instname:Universidade Federal da Bahia (UFBA)
instacron:UFBA
instname_str Universidade Federal da Bahia (UFBA)
instacron_str UFBA
institution UFBA
reponame_str Cadernos de Prospecção (Online)
collection Cadernos de Prospecção (Online)
repository.name.fl_str_mv Cadernos de Prospecção (Online) - Universidade Federal da Bahia (UFBA)
repository.mail.fl_str_mv cadernosdeprospeccao@gmail.com || maliceribeiro@yahoo.com.br || cadernosdeprospeccao@gmail.com || saionaraluna@gmail.com
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