Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city

Detalhes bibliográficos
Autor(a) principal: Luchtemberg, Marilene Nonnemacher
Data de Publicação: 2014
Outros Autores: Pires, Denise Elvira Pires de, Schoeller, Soraia Dornelles, Possamai, Fabricio Pagani
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Rev Rene (Online)
Texto Completo: http://periodicos.ufc.br/rene/article/view/3282
Resumo: It is a documentary study to characterize Mobile First-Aid Medical Services calls that did not provide assistance in the state of Santa Catarina, SC, Brazil from 2007 to 2010. Data were collected from assistance reports, being noticed 393,912 prank phone calls to the institution. The main reason for the assistance not being provided was the removal of the victim by third parties. The others were refusal of care, the removal of the patient and incorrect address. There were significant differences (p<0.05) between the years under study concerning the calls received by the Mobile First-Aid Medical Services and the number of prank phone calls received in the state macro-regions. The results indicate the need of investment in health education activities, reducing costs and increasing effectiveness. It is also necessary to improve communication between Mobile First-Aid Medical Services and the other services (Military Police and Fire Brigade) reducing the number of assistance.
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spelling Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital cityEmergency Medical ServicesHealth ServicesAmbulancesNursingIt is a documentary study to characterize Mobile First-Aid Medical Services calls that did not provide assistance in the state of Santa Catarina, SC, Brazil from 2007 to 2010. Data were collected from assistance reports, being noticed 393,912 prank phone calls to the institution. The main reason for the assistance not being provided was the removal of the victim by third parties. The others were refusal of care, the removal of the patient and incorrect address. There were significant differences (p<0.05) between the years under study concerning the calls received by the Mobile First-Aid Medical Services and the number of prank phone calls received in the state macro-regions. The results indicate the need of investment in health education activities, reducing costs and increasing effectiveness. It is also necessary to improve communication between Mobile First-Aid Medical Services and the other services (Military Police and Fire Brigade) reducing the number of assistance.Universidade Federal do Ceará2014-12-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://periodicos.ufc.br/rene/article/view/328210.15253/2175-6783.2014000600004Rev Rene; Vol. 15 No. 6 (2014)Rev Rene; v. 15 n. 6 (2014)2175-67831517-3852reponame:Rev Rene (Online)instname:Universidade Federal do Ceará (UFC)instacron:UFCenghttp://periodicos.ufc.br/rene/article/view/3282/2522Copyright (c) 2016 Northeast Network Nursing Journalinfo:eu-repo/semantics/openAccessLuchtemberg, Marilene NonnemacherPires, Denise Elvira Pires deSchoeller, Soraia DornellesPossamai, Fabricio Pagani2023-04-19T17:53:28Zoai:periodicos.ufc:article/3282Revistahttp://periodicos.ufc.br/renePUBhttp://periodicos.ufc.br/rene/oairene@ufc.br||2175-67831517-3852opendoar:2023-04-19T17:53:28Rev Rene (Online) - Universidade Federal do Ceará (UFC)false
dc.title.none.fl_str_mv Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
title Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
spellingShingle Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
Luchtemberg, Marilene Nonnemacher
Emergency Medical Services
Health Services
Ambulances
Nursing
title_short Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
title_full Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
title_fullStr Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
title_full_unstemmed Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
title_sort Analysis of calls to the Mobile First-Aid Medical Services in a Brazilian capital city
author Luchtemberg, Marilene Nonnemacher
author_facet Luchtemberg, Marilene Nonnemacher
Pires, Denise Elvira Pires de
Schoeller, Soraia Dornelles
Possamai, Fabricio Pagani
author_role author
author2 Pires, Denise Elvira Pires de
Schoeller, Soraia Dornelles
Possamai, Fabricio Pagani
author2_role author
author
author
dc.contributor.author.fl_str_mv Luchtemberg, Marilene Nonnemacher
Pires, Denise Elvira Pires de
Schoeller, Soraia Dornelles
Possamai, Fabricio Pagani
dc.subject.por.fl_str_mv Emergency Medical Services
Health Services
Ambulances
Nursing
topic Emergency Medical Services
Health Services
Ambulances
Nursing
description It is a documentary study to characterize Mobile First-Aid Medical Services calls that did not provide assistance in the state of Santa Catarina, SC, Brazil from 2007 to 2010. Data were collected from assistance reports, being noticed 393,912 prank phone calls to the institution. The main reason for the assistance not being provided was the removal of the victim by third parties. The others were refusal of care, the removal of the patient and incorrect address. There were significant differences (p<0.05) between the years under study concerning the calls received by the Mobile First-Aid Medical Services and the number of prank phone calls received in the state macro-regions. The results indicate the need of investment in health education activities, reducing costs and increasing effectiveness. It is also necessary to improve communication between Mobile First-Aid Medical Services and the other services (Military Police and Fire Brigade) reducing the number of assistance.
publishDate 2014
dc.date.none.fl_str_mv 2014-12-21
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://periodicos.ufc.br/rene/article/view/3282
10.15253/2175-6783.2014000600004
url http://periodicos.ufc.br/rene/article/view/3282
identifier_str_mv 10.15253/2175-6783.2014000600004
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://periodicos.ufc.br/rene/article/view/3282/2522
dc.rights.driver.fl_str_mv Copyright (c) 2016 Northeast Network Nursing Journal
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2016 Northeast Network Nursing Journal
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Ceará
publisher.none.fl_str_mv Universidade Federal do Ceará
dc.source.none.fl_str_mv Rev Rene; Vol. 15 No. 6 (2014)
Rev Rene; v. 15 n. 6 (2014)
2175-6783
1517-3852
reponame:Rev Rene (Online)
instname:Universidade Federal do Ceará (UFC)
instacron:UFC
instname_str Universidade Federal do Ceará (UFC)
instacron_str UFC
institution UFC
reponame_str Rev Rene (Online)
collection Rev Rene (Online)
repository.name.fl_str_mv Rev Rene (Online) - Universidade Federal do Ceará (UFC)
repository.mail.fl_str_mv rene@ufc.br||
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