Competência Informacional: A capacitação de usuários na utilização de ferramentas de busca online.

• Autor(a) principal: Melo, Ana Cristina Azevedo Ursulino
• Data de Publicação: 2012
• Outros Autores: Melo, Thelma Marylanda Silva de
• Tipo de documento: Artigo de conferência
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• dARK ID: ark:/83112/001300001076r
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/5842
• topic: Competência informacional; Capacitação de usuários; Information literacy; Training of users

This research aimed to identify the information seeking behavior of users on the Internet of two public university libraries in the city of Fortaleza, Ceará State. This study considers that the challenge for librarians is to offer its users the opportunity to learn how to get the information from the numerous search engines available online. In this sense, the objective was to analyze how users understand the process of finding information on the Internet. We used the empirical research with a qualitative approach and content analysis, and as an instrument of data collection a questionnaire administered to 45 users. The data analysis allowed us to infer that users seek information on a random basis, which has no difficulty in obtaining this information, but do not realize that the results are valid or not.