Organizational learning in the management team of Telemar-PA

Detalhes bibliográficos
Autor(a) principal: Francircley Sampaio Nobre
Data de Publicação: 2005
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UFC
Texto Completo: http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3634
Resumo: This work is aimed at analyzing the organizational learning process in the managerial corps of TELEMAR - PA. This is a qualitative, descriptive, and exploratory case study conducted at the telecommunications company, TELEMAR â PA, where its managers were interviewed. In order to give support to this research, we have used a theoretical foundation made up of elements that could produce an understanding of the concepts, needs, and barriers, among other aspects, related to learning. The present study had as its aim to investigate how TELEMAR â PA develops environments that are propitious to learning, and how its administrators manage to aggregate innovation and participation as a differentiating element. The results reached through this research confirm the companyâs growth and its trend to develop in the technological aspect, however, they show discontinuity in the learning process because, although the company offers resources to this end, such as A Academia de LideranÃa and Universidade TELEMAR, it does not accomplish what it professes.
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network_name_str Biblioteca Digital de Teses e Dissertações da UFC
spelling info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisOrganizational learning in the management team of Telemar-PAAprendizagem organizacional no corpo gerencial da Telemar-PA2005-09-15Augusto CÃzar de Aquino Cabral21348456353http://lattes.cnpq.br/7080799282119351Serafim Firmo de Souza Ferraz16881206453http://buscatextual.cnpq.br/buscatextual/visualizacv.jsp?id=K4704630U0Maria Vilma Coelho Moreira Faria16929624349http://lattes.cnpq.br/448262942432146156787553234http://lattes.cnpq.br/2429318648097159Francircley Sampaio NobreUniversidade Federal do CearÃPrograma de PÃs-GraduaÃÃo em AdministraÃÃo e ControladoriaUFCBR ParticipaÃÃo GestÃo do ConhecimentoAprendizagem OrganizacionalOrganizational Learning Knowledge Management Participation ADMINISTRACAOThis work is aimed at analyzing the organizational learning process in the managerial corps of TELEMAR - PA. This is a qualitative, descriptive, and exploratory case study conducted at the telecommunications company, TELEMAR â PA, where its managers were interviewed. In order to give support to this research, we have used a theoretical foundation made up of elements that could produce an understanding of the concepts, needs, and barriers, among other aspects, related to learning. The present study had as its aim to investigate how TELEMAR â PA develops environments that are propitious to learning, and how its administrators manage to aggregate innovation and participation as a differentiating element. The results reached through this research confirm the companyâs growth and its trend to develop in the technological aspect, however, they show discontinuity in the learning process because, although the company offers resources to this end, such as A Academia de LideranÃa and Universidade TELEMAR, it does not accomplish what it professes.Este trabalho teve como objetivo, analisar o processo de aprendizagem organizacional no corpo gerencial da TELEMAR â PA. Trata-se de um estudo de caso de carÃter qualitativo, descritivo e exploratÃrio, efetuado em uma empresa de telecomunicaÃÃes, a TELEMAR â PA, onde foram desenvolvidas entrevistas com os gerentes da mesma. Para dar sustentaÃÃo à pesquisa, utilizou-se uma fundamentaÃÃo teÃrica composta de elementos que propiciassem um entendimento acerca dos conceitos, necessidades, barreiras, entre outros aspectos relacionados à aprendizagem. O presente estudo teve como objetivo investigar como a TELEMAR â PA desenvolve ambientes propÃcios à aprendizagem e como os gestores desta organizaÃÃo conseguem agregar inovaÃÃo e participaÃÃo como elemento de diferenciaÃÃo. Os resultados alcanÃados com esta pesquisa ratificam o crescimento e tendÃncia da empresa para desenvolver-se no aspecto tecnolÃgico, no entanto, mostra uma descontinuidade no processo de aprendizagem, jà que, apesar de oferecer recursos para tal, exemplo da Academia de LideranÃa e da Universidade TELEMAR, a empresa desvirtua-se no que diz respeito ao desenvolvimento do que à proferido. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3634application/pdfinfo:eu-repo/semantics/openAccessporreponame:Biblioteca Digital de Teses e Dissertações da UFCinstname:Universidade Federal do Cearáinstacron:UFC2019-01-21T11:16:45Zmail@mail.com -
dc.title.en.fl_str_mv Organizational learning in the management team of Telemar-PA
dc.title.alternative.pt.fl_str_mv Aprendizagem organizacional no corpo gerencial da Telemar-PA
title Organizational learning in the management team of Telemar-PA
spellingShingle Organizational learning in the management team of Telemar-PA
Francircley Sampaio Nobre
ParticipaÃÃo
GestÃo do Conhecimento
Aprendizagem Organizacional
Organizational Learning
Knowledge Management
Participation
ADMINISTRACAO
title_short Organizational learning in the management team of Telemar-PA
title_full Organizational learning in the management team of Telemar-PA
title_fullStr Organizational learning in the management team of Telemar-PA
title_full_unstemmed Organizational learning in the management team of Telemar-PA
title_sort Organizational learning in the management team of Telemar-PA
author Francircley Sampaio Nobre
author_facet Francircley Sampaio Nobre
author_role author
dc.contributor.advisor1.fl_str_mv Augusto CÃzar de Aquino Cabral
dc.contributor.advisor1ID.fl_str_mv 21348456353
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/7080799282119351
dc.contributor.referee1.fl_str_mv Serafim Firmo de Souza Ferraz
dc.contributor.referee1ID.fl_str_mv 16881206453
dc.contributor.referee1Lattes.fl_str_mv http://buscatextual.cnpq.br/buscatextual/visualizacv.jsp?id=K4704630U0
dc.contributor.referee2.fl_str_mv Maria Vilma Coelho Moreira Faria
dc.contributor.referee2ID.fl_str_mv 16929624349
dc.contributor.referee2Lattes.fl_str_mv http://lattes.cnpq.br/4482629424321461
dc.contributor.authorID.fl_str_mv 56787553234
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/2429318648097159
dc.contributor.author.fl_str_mv Francircley Sampaio Nobre
contributor_str_mv Augusto CÃzar de Aquino Cabral
Serafim Firmo de Souza Ferraz
Maria Vilma Coelho Moreira Faria
dc.subject.por.fl_str_mv ParticipaÃÃo
GestÃo do Conhecimento
Aprendizagem Organizacional
topic ParticipaÃÃo
GestÃo do Conhecimento
Aprendizagem Organizacional
Organizational Learning
Knowledge Management
Participation
ADMINISTRACAO
dc.subject.eng.fl_str_mv Organizational Learning
Knowledge Management
Participation
dc.subject.cnpq.fl_str_mv ADMINISTRACAO
dc.description.abstract.por.fl_txt_mv This work is aimed at analyzing the organizational learning process in the managerial corps of TELEMAR - PA. This is a qualitative, descriptive, and exploratory case study conducted at the telecommunications company, TELEMAR â PA, where its managers were interviewed. In order to give support to this research, we have used a theoretical foundation made up of elements that could produce an understanding of the concepts, needs, and barriers, among other aspects, related to learning. The present study had as its aim to investigate how TELEMAR â PA develops environments that are propitious to learning, and how its administrators manage to aggregate innovation and participation as a differentiating element. The results reached through this research confirm the companyâs growth and its trend to develop in the technological aspect, however, they show discontinuity in the learning process because, although the company offers resources to this end, such as A Academia de LideranÃa and Universidade TELEMAR, it does not accomplish what it professes.
Este trabalho teve como objetivo, analisar o processo de aprendizagem organizacional no corpo gerencial da TELEMAR â PA. Trata-se de um estudo de caso de carÃter qualitativo, descritivo e exploratÃrio, efetuado em uma empresa de telecomunicaÃÃes, a TELEMAR â PA, onde foram desenvolvidas entrevistas com os gerentes da mesma. Para dar sustentaÃÃo à pesquisa, utilizou-se uma fundamentaÃÃo teÃrica composta de elementos que propiciassem um entendimento acerca dos conceitos, necessidades, barreiras, entre outros aspectos relacionados à aprendizagem. O presente estudo teve como objetivo investigar como a TELEMAR â PA desenvolve ambientes propÃcios à aprendizagem e como os gestores desta organizaÃÃo conseguem agregar inovaÃÃo e participaÃÃo como elemento de diferenciaÃÃo. Os resultados alcanÃados com esta pesquisa ratificam o crescimento e tendÃncia da empresa para desenvolver-se no aspecto tecnolÃgico, no entanto, mostra uma descontinuidade no processo de aprendizagem, jà que, apesar de oferecer recursos para tal, exemplo da Academia de LideranÃa e da Universidade TELEMAR, a empresa desvirtua-se no que diz respeito ao desenvolvimento do que à proferido.
description This work is aimed at analyzing the organizational learning process in the managerial corps of TELEMAR - PA. This is a qualitative, descriptive, and exploratory case study conducted at the telecommunications company, TELEMAR â PA, where its managers were interviewed. In order to give support to this research, we have used a theoretical foundation made up of elements that could produce an understanding of the concepts, needs, and barriers, among other aspects, related to learning. The present study had as its aim to investigate how TELEMAR â PA develops environments that are propitious to learning, and how its administrators manage to aggregate innovation and participation as a differentiating element. The results reached through this research confirm the companyâs growth and its trend to develop in the technological aspect, however, they show discontinuity in the learning process because, although the company offers resources to this end, such as A Academia de LideranÃa and Universidade TELEMAR, it does not accomplish what it professes.
publishDate 2005
dc.date.issued.fl_str_mv 2005-09-15
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
status_str publishedVersion
format masterThesis
dc.identifier.uri.fl_str_mv http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3634
url http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3634
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do CearÃ
dc.publisher.program.fl_str_mv Programa de PÃs-GraduaÃÃo em AdministraÃÃo e Controladoria
dc.publisher.initials.fl_str_mv UFC
dc.publisher.country.fl_str_mv BR
publisher.none.fl_str_mv Universidade Federal do CearÃ
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da UFC
instname:Universidade Federal do Ceará
instacron:UFC
reponame_str Biblioteca Digital de Teses e Dissertações da UFC
collection Biblioteca Digital de Teses e Dissertações da UFC
instname_str Universidade Federal do Ceará
instacron_str UFC
institution UFC
repository.name.fl_str_mv -
repository.mail.fl_str_mv mail@mail.com
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