Tax compliance costs in the public sector : a case study in a public company services.

Detalhes bibliográficos
Autor(a) principal: Roberto Carvalho Pinto de Mesquita
Data de Publicação: 2013
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UFC
Texto Completo: http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=15564
Resumo: Tax compliance costs are sacrifices of resources to understand and comply with all formalities which are required by tax law. In Brazil, those formalities of the tax laws are among the most complex and bureaucratic in the world and this has a direct influence on business costs, either for the payment of taxes in itself, is to meet the requirements of the legislation. The theme has attracted scientific interest, with the relatively recent development of research in the world, yet there are few studies in Brazil. This work aimed to investigate the perception of managers of a public organization to provide services about the tax compliance costs. The following specific objectives were defined: 1) identify the main factors that generate and increase tax compliance costs the Post Office; 2) identify areas where compliance costs occur with greater intensity at the Post Office, and 3) Identify postal managers of the differences of perception about tax policies, tax regulations and compliance costs. To achieve the objectives, research was conducted in a descriptive exploratory, applied in correios (ECT). As for the media, literature search was conducted, documentary and field study. Documents were consulted as management reports, financial statements and manuals of ECT. The field research was conducted by using a questionnaire adapted from Maia (2007), applied to 104 tax managers of Posts, distributed in all Brazilian states. As for the results, it was concluded that: the complexity of the legislation, the various changes in tax regulations and the various federal, state and local jurisdictions are the main generators aspects of compliance costs on taxation in the ECT, according to the perceptions of their managers. With regard to the incurrence of compliance costs, it was observed that the economic and financial, legal and personal area are the most common. The results showed that the authorities continually increase the tax burden, and the demands of the increasingly technical sector. It was found that excess ancillary obligations undermines the competitiveness of the company surveyed. It was also concluded that tax policies need to be rethought in which they relate to compliance costs and fiscal decentralization is high cost to taxpayers.
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spelling info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisTax compliance costs in the public sector : a case study in a public company services.Custos de conformidade à tributaÃÃo: um estudo sobre a percepÃÃo dos gestores de uma organizaÃÃo pÃblica.2013-06-28Maria Naiula Monteiro Pessoa26293364300Sandra Maria dos Santos09096515315http://lattes.cnpq.br/0740161704624013Raimundo Eduardo Silveira Fontenele00000000110http://lattes.cnpq.br/554767798045302023215496372 http://lattes.cnpq.br/0065640802128303Roberto Carvalho Pinto de MesquitaUniversidade Federal do CearÃPrograma de PÃs-GraduaÃÃo em AdministraÃÃo e ControladoriaUFCBRCustos de Conformidade à tributaÃÃo Tributos Sistema TributÃrio Custos de Conformidade.Compliance costs of taxation Taxes Tax system Compliance costsADMINISTRACAOTax compliance costs are sacrifices of resources to understand and comply with all formalities which are required by tax law. In Brazil, those formalities of the tax laws are among the most complex and bureaucratic in the world and this has a direct influence on business costs, either for the payment of taxes in itself, is to meet the requirements of the legislation. The theme has attracted scientific interest, with the relatively recent development of research in the world, yet there are few studies in Brazil. This work aimed to investigate the perception of managers of a public organization to provide services about the tax compliance costs. The following specific objectives were defined: 1) identify the main factors that generate and increase tax compliance costs the Post Office; 2) identify areas where compliance costs occur with greater intensity at the Post Office, and 3) Identify postal managers of the differences of perception about tax policies, tax regulations and compliance costs. To achieve the objectives, research was conducted in a descriptive exploratory, applied in correios (ECT). As for the media, literature search was conducted, documentary and field study. Documents were consulted as management reports, financial statements and manuals of ECT. The field research was conducted by using a questionnaire adapted from Maia (2007), applied to 104 tax managers of Posts, distributed in all Brazilian states. As for the results, it was concluded that: the complexity of the legislation, the various changes in tax regulations and the various federal, state and local jurisdictions are the main generators aspects of compliance costs on taxation in the ECT, according to the perceptions of their managers. With regard to the incurrence of compliance costs, it was observed that the economic and financial, legal and personal area are the most common. The results showed that the authorities continually increase the tax burden, and the demands of the increasingly technical sector. It was found that excess ancillary obligations undermines the competitiveness of the company surveyed. It was also concluded that tax policies need to be rethought in which they relate to compliance costs and fiscal decentralization is high cost to taxpayers.Custos de conformidade à tributaÃÃo sÃo sacrifÃcios de recursos necessÃrios para compreender e cumprir todas as formalidades que sÃo exigidas pela legislaÃÃo tributÃria. No Brasil, essas formalidades da legislaÃÃo tributÃria estÃo entre as mais complexas e burocratizadas do mundo e isso tem influÃncia direta nos custos das empresas, seja para realizar o pagamento dos tributos em si, seja para atender as exigÃncias da legislaÃÃo. O tema tem atraÃdo o interesse cientÃfico, com o desenvolvimento relativamente recente de pesquisas no mundo, contudo ainda hà poucos estudos no Brasil. Este trabalho teve como objetivo geral investigar a percepÃÃo dos gestores de uma organizaÃÃo pÃblica de prestaÃÃo de serviÃos acerca dos custos de conformidade à tributaÃÃo. Foram definidos os seguintes objetivos especÃficos: 1) identificar os principais fatores que geram e aumentam os custos de conformidade à tributaÃÃo nos Correios; 2) Identificar as Ãreas onde os custos de conformidade ocorrem com maior intensidade nos Correios;e 3) Identificar as diferenÃas de percepÃÃo dos gestores dos Correios acerca das polÃticas tributÃrias, regulamentaÃÃo tributÃria e custos de conformidade. Para o alcance dos objetivos, foi desenvolvida pesquisa de natureza exploratÃria descritiva, aplicada na Empresa Brasileira de Correios e TelÃgrafos (ECT). Quanto aos meios, foi realizada pesquisa bibliogrÃfica, documental e estudo de campo. Foram consultados documentos como relatÃrios de gestÃo, demonstraÃÃes contÃbeis e manuais da ECT. A pesquisa de campo foi realizada por meio da utilizaÃÃo de questionÃrio adaptado de Maia (2007), aplicado a 104 gestores tributÃrios dos Correios, distribuÃdos em todos os Estados da FederaÃÃo. Quanto aos resultados, concluiu-se que : a complexidade da legislaÃÃo, as diversas alteraÃÃes das normas tributÃrias e as diversas jurisdiÃÃes federal, estadual e municipal sÃo os principais aspectos geradores de custos de conformidade à tributaÃÃo na ECT, segundo a percepÃÃo de seus gestores . No que se refere à incorrÃncia dos custos de conformidade, observou-se que as Ãreas econÃmico-financeira, a jurÃdica e a Ãrea de pessoal sÃo as de maior incidÃncia. Os resultados evidenciaram que as autoridades aumentam continuamente o Ãnus tributÃrio, sendo as exigÃncias do setor cada vez mais tÃcnicas. Verificou-se que o excesso de obrigaÃÃes acessÃrias prejudica a competitividade da empresa pesquisada. Concluiu-se tambÃm que as polÃticas tributÃrias precisam ser repensadas no que se referem aos custos de conformidade e que a descentralizaÃÃo fiscal representa alto custo para os contribuintes.nÃo hÃhttp://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=15564application/pdfinfo:eu-repo/semantics/openAccessporreponame:Biblioteca Digital de Teses e Dissertações da UFCinstname:Universidade Federal do Cearáinstacron:UFC2019-01-21T11:28:52Zmail@mail.com -
dc.title.en.fl_str_mv Tax compliance costs in the public sector : a case study in a public company services.
dc.title.alternative.pt.fl_str_mv Custos de conformidade à tributaÃÃo: um estudo sobre a percepÃÃo dos gestores de uma organizaÃÃo pÃblica.
title Tax compliance costs in the public sector : a case study in a public company services.
spellingShingle Tax compliance costs in the public sector : a case study in a public company services.
Roberto Carvalho Pinto de Mesquita
Custos de Conformidade à tributaÃÃo
Tributos
Sistema TributÃrio
Custos de Conformidade.
Compliance costs of taxation
Taxes
Tax system
Compliance costs
ADMINISTRACAO
title_short Tax compliance costs in the public sector : a case study in a public company services.
title_full Tax compliance costs in the public sector : a case study in a public company services.
title_fullStr Tax compliance costs in the public sector : a case study in a public company services.
title_full_unstemmed Tax compliance costs in the public sector : a case study in a public company services.
title_sort Tax compliance costs in the public sector : a case study in a public company services.
author Roberto Carvalho Pinto de Mesquita
author_facet Roberto Carvalho Pinto de Mesquita
author_role author
dc.contributor.advisor1.fl_str_mv Maria Naiula Monteiro Pessoa
dc.contributor.advisor1ID.fl_str_mv 26293364300
dc.contributor.referee1.fl_str_mv Sandra Maria dos Santos
dc.contributor.referee1ID.fl_str_mv 09096515315
dc.contributor.referee1Lattes.fl_str_mv http://lattes.cnpq.br/0740161704624013
dc.contributor.referee2.fl_str_mv Raimundo Eduardo Silveira Fontenele
dc.contributor.referee2ID.fl_str_mv 00000000110
dc.contributor.referee2Lattes.fl_str_mv http://lattes.cnpq.br/5547677980453020
dc.contributor.authorID.fl_str_mv 23215496372
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/0065640802128303
dc.contributor.author.fl_str_mv Roberto Carvalho Pinto de Mesquita
contributor_str_mv Maria Naiula Monteiro Pessoa
Sandra Maria dos Santos
Raimundo Eduardo Silveira Fontenele
dc.subject.por.fl_str_mv Custos de Conformidade à tributaÃÃo
Tributos
Sistema TributÃrio
Custos de Conformidade.
topic Custos de Conformidade à tributaÃÃo
Tributos
Sistema TributÃrio
Custos de Conformidade.
Compliance costs of taxation
Taxes
Tax system
Compliance costs
ADMINISTRACAO
dc.subject.eng.fl_str_mv Compliance costs of taxation
Taxes
Tax system
Compliance costs
dc.subject.cnpq.fl_str_mv ADMINISTRACAO
dc.description.sponsorship.fl_txt_mv nÃo hÃ
dc.description.abstract.por.fl_txt_mv Tax compliance costs are sacrifices of resources to understand and comply with all formalities which are required by tax law. In Brazil, those formalities of the tax laws are among the most complex and bureaucratic in the world and this has a direct influence on business costs, either for the payment of taxes in itself, is to meet the requirements of the legislation. The theme has attracted scientific interest, with the relatively recent development of research in the world, yet there are few studies in Brazil. This work aimed to investigate the perception of managers of a public organization to provide services about the tax compliance costs. The following specific objectives were defined: 1) identify the main factors that generate and increase tax compliance costs the Post Office; 2) identify areas where compliance costs occur with greater intensity at the Post Office, and 3) Identify postal managers of the differences of perception about tax policies, tax regulations and compliance costs. To achieve the objectives, research was conducted in a descriptive exploratory, applied in correios (ECT). As for the media, literature search was conducted, documentary and field study. Documents were consulted as management reports, financial statements and manuals of ECT. The field research was conducted by using a questionnaire adapted from Maia (2007), applied to 104 tax managers of Posts, distributed in all Brazilian states. As for the results, it was concluded that: the complexity of the legislation, the various changes in tax regulations and the various federal, state and local jurisdictions are the main generators aspects of compliance costs on taxation in the ECT, according to the perceptions of their managers. With regard to the incurrence of compliance costs, it was observed that the economic and financial, legal and personal area are the most common. The results showed that the authorities continually increase the tax burden, and the demands of the increasingly technical sector. It was found that excess ancillary obligations undermines the competitiveness of the company surveyed. It was also concluded that tax policies need to be rethought in which they relate to compliance costs and fiscal decentralization is high cost to taxpayers.
Custos de conformidade à tributaÃÃo sÃo sacrifÃcios de recursos necessÃrios para compreender e cumprir todas as formalidades que sÃo exigidas pela legislaÃÃo tributÃria. No Brasil, essas formalidades da legislaÃÃo tributÃria estÃo entre as mais complexas e burocratizadas do mundo e isso tem influÃncia direta nos custos das empresas, seja para realizar o pagamento dos tributos em si, seja para atender as exigÃncias da legislaÃÃo. O tema tem atraÃdo o interesse cientÃfico, com o desenvolvimento relativamente recente de pesquisas no mundo, contudo ainda hà poucos estudos no Brasil. Este trabalho teve como objetivo geral investigar a percepÃÃo dos gestores de uma organizaÃÃo pÃblica de prestaÃÃo de serviÃos acerca dos custos de conformidade à tributaÃÃo. Foram definidos os seguintes objetivos especÃficos: 1) identificar os principais fatores que geram e aumentam os custos de conformidade à tributaÃÃo nos Correios; 2) Identificar as Ãreas onde os custos de conformidade ocorrem com maior intensidade nos Correios;e 3) Identificar as diferenÃas de percepÃÃo dos gestores dos Correios acerca das polÃticas tributÃrias, regulamentaÃÃo tributÃria e custos de conformidade. Para o alcance dos objetivos, foi desenvolvida pesquisa de natureza exploratÃria descritiva, aplicada na Empresa Brasileira de Correios e TelÃgrafos (ECT). Quanto aos meios, foi realizada pesquisa bibliogrÃfica, documental e estudo de campo. Foram consultados documentos como relatÃrios de gestÃo, demonstraÃÃes contÃbeis e manuais da ECT. A pesquisa de campo foi realizada por meio da utilizaÃÃo de questionÃrio adaptado de Maia (2007), aplicado a 104 gestores tributÃrios dos Correios, distribuÃdos em todos os Estados da FederaÃÃo. Quanto aos resultados, concluiu-se que : a complexidade da legislaÃÃo, as diversas alteraÃÃes das normas tributÃrias e as diversas jurisdiÃÃes federal, estadual e municipal sÃo os principais aspectos geradores de custos de conformidade à tributaÃÃo na ECT, segundo a percepÃÃo de seus gestores . No que se refere à incorrÃncia dos custos de conformidade, observou-se que as Ãreas econÃmico-financeira, a jurÃdica e a Ãrea de pessoal sÃo as de maior incidÃncia. Os resultados evidenciaram que as autoridades aumentam continuamente o Ãnus tributÃrio, sendo as exigÃncias do setor cada vez mais tÃcnicas. Verificou-se que o excesso de obrigaÃÃes acessÃrias prejudica a competitividade da empresa pesquisada. Concluiu-se tambÃm que as polÃticas tributÃrias precisam ser repensadas no que se referem aos custos de conformidade e que a descentralizaÃÃo fiscal representa alto custo para os contribuintes.
description Tax compliance costs are sacrifices of resources to understand and comply with all formalities which are required by tax law. In Brazil, those formalities of the tax laws are among the most complex and bureaucratic in the world and this has a direct influence on business costs, either for the payment of taxes in itself, is to meet the requirements of the legislation. The theme has attracted scientific interest, with the relatively recent development of research in the world, yet there are few studies in Brazil. This work aimed to investigate the perception of managers of a public organization to provide services about the tax compliance costs. The following specific objectives were defined: 1) identify the main factors that generate and increase tax compliance costs the Post Office; 2) identify areas where compliance costs occur with greater intensity at the Post Office, and 3) Identify postal managers of the differences of perception about tax policies, tax regulations and compliance costs. To achieve the objectives, research was conducted in a descriptive exploratory, applied in correios (ECT). As for the media, literature search was conducted, documentary and field study. Documents were consulted as management reports, financial statements and manuals of ECT. The field research was conducted by using a questionnaire adapted from Maia (2007), applied to 104 tax managers of Posts, distributed in all Brazilian states. As for the results, it was concluded that: the complexity of the legislation, the various changes in tax regulations and the various federal, state and local jurisdictions are the main generators aspects of compliance costs on taxation in the ECT, according to the perceptions of their managers. With regard to the incurrence of compliance costs, it was observed that the economic and financial, legal and personal area are the most common. The results showed that the authorities continually increase the tax burden, and the demands of the increasingly technical sector. It was found that excess ancillary obligations undermines the competitiveness of the company surveyed. It was also concluded that tax policies need to be rethought in which they relate to compliance costs and fiscal decentralization is high cost to taxpayers.
publishDate 2013
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dc.publisher.country.fl_str_mv BR
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