Concepção de aplicativo de participação cidadã e controle social da gestão pública
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU) |
Texto Completo: | https://repositorio.ufersa.edu.br/handle/prefix/6715 |
Resumo: | From the democratic premise that power emanates from the people and observing the current information society that virtualizes socio-political and power relations, there is anoticeable crisis of confidence / legitimation regarding the representatives of the people in power and growing search for more active citizenship for the conquest and maintenance of rights. IT'S what is denoted by the international movements Occupy Wall Street, Primavera Arab, the Indignados of Spain and Brazil the days of June in 2013, in which the articulation of social movements started from the internet and social media. At the juncture of Web 2.0, collaborative inclusion of people through social media was allowed digital media, in which there is strong interactivity and an increasing search for transparency and responses on actions of public policy managers. In Brazil, after the Constitution1988 and with the advent of the Fiscal Responsibility Law and the Law on Access to Information, the establishment of the Open Government has been expanded, which transparency and accountability, allowing citizens to know information and start building a culture of collaboration and engagement through for decision-making on public policies, especially in however, despite the formal expansion of transparency, there are still communicative between what the citizen wants and pleads and what the public manager actually performs. Further more, despite the rules that require transparency, the adherence of managers accountability is embryonic and lacks technologies that serve the purpose of shorten the communicative paths and reduce the common difficulties of this field administrative. The objective of the research was to conceive technology capable of making the innovative communication to encourage participation and social control of public management for the citizen and monitoring of reliable and real information for the public manager in the context of cities, which are be coming increasingly interconnected and connected by thus allowing the citizen to be an active agent in participatory governance, in management of natural, economic and social resources. For this, the method was adopted Design Science Research, in quantitative and qualitative research, to conceive and evaluated the “Improve Here” application. The research phases are understood as follows: design in which the profile survey of participants is inserted via a profile questionnaire, characterization of personas using design thinking; development stage of software based on user profiles and suggestions, researcher expertise and members the research group, literature review and internal software tests; evaluation phase application by participants through a technology assessment questionnaire by the TAM- Technology Acceptance Model which uses the Likert scale to measure analysis and data analysis and semi-structured interviews with three groups of participants, divided from personas / groups, with two groups receiving the technology and a group of experts, who are citizens, public managers and members of the control body, using Bardin content analysis to extract the results of that step. The results obtained in the design stage were extractedin a quantitative analysis of the user profile questionnaire with the participation of 327 respondents, analyzing demographic, usability and engagement variables, using non-parametric analysis using Software Action, with test application Kruskal-Wallis and Bonferroni post test in significant cases. We opted for present the significant results through analyzed density histogram sand compared with the literature that corroborates them, leaving evidence that variables of gender, occupation, housing and education level in relation to engagement and participation there is greater significance and density in females, urban area, self-employed worker and educational level above graduation, with evidence that engagement and participation is influenced by multifactorial complexity, which can be involved and enhanced through the use of ICTs. As for the stage of software development the result was the effective design of the Improve Here application, its innovative and specific features for the purpose of connecting citizens and managers in a practical and simple way, allowing citizens to create information in their context and for the manager to follow up on reports and give answers to citizens quickly and practice. In the evaluation phase the results the participants answered the questionnaire TAM, for which three variables or constructs of the model were evaluated, having obtained the following results: 1) Ease of Use construct Perceived the average indicates that 8.3% had neutral positioning, 16.2% agreement and 75.4% full agreement before the assertions presented; 2) Perceived Utility construct, the average indicates that 9.3% of the participants when positioning themselves on the statement presented agreement and 90.6% had full agreement with the statements of the presented construct and 3)Intention to Use construct, the doctor indicates that 8.3% of respondents agree with the assertions of this variable and 91.6% agree fully / totally, so the application has passed this assessment. In the evaluation through semi-interview structured statements were used as a basis for Bardin's content analysis were the categories Application and Social Control are defined, the Registration Units as to the social control Barriers, ideal form, current instruments and the UR application were the internal variables of the TAM model and external variables positive point negative, APP versus current instruments and innovation, from the analysis it was understood that the application evaluated in this work is innovative technology that enhances engagement in communications between citizen-government, citizen-government and citizen-citizen, allowing to produce and consume contents and reports of urban problems in a contextualized enabling the exercise of social control over the public management of City |
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Concepção de aplicativo de participação cidadã e controle social da gestão públicaParticipação cidadãControle social digitalAccountabilityCidadania inteligenteDispositivos móveisCitizen participationDigital social controlAccountabilitySmart CitizenshipMobile devicesOUTROS::CIENCIA COGNITIVAFrom the democratic premise that power emanates from the people and observing the current information society that virtualizes socio-political and power relations, there is anoticeable crisis of confidence / legitimation regarding the representatives of the people in power and growing search for more active citizenship for the conquest and maintenance of rights. IT'S what is denoted by the international movements Occupy Wall Street, Primavera Arab, the Indignados of Spain and Brazil the days of June in 2013, in which the articulation of social movements started from the internet and social media. At the juncture of Web 2.0, collaborative inclusion of people through social media was allowed digital media, in which there is strong interactivity and an increasing search for transparency and responses on actions of public policy managers. In Brazil, after the Constitution1988 and with the advent of the Fiscal Responsibility Law and the Law on Access to Information, the establishment of the Open Government has been expanded, which transparency and accountability, allowing citizens to know information and start building a culture of collaboration and engagement through for decision-making on public policies, especially in however, despite the formal expansion of transparency, there are still communicative between what the citizen wants and pleads and what the public manager actually performs. Further more, despite the rules that require transparency, the adherence of managers accountability is embryonic and lacks technologies that serve the purpose of shorten the communicative paths and reduce the common difficulties of this field administrative. The objective of the research was to conceive technology capable of making the innovative communication to encourage participation and social control of public management for the citizen and monitoring of reliable and real information for the public manager in the context of cities, which are be coming increasingly interconnected and connected by thus allowing the citizen to be an active agent in participatory governance, in management of natural, economic and social resources. For this, the method was adopted Design Science Research, in quantitative and qualitative research, to conceive and evaluated the “Improve Here” application. The research phases are understood as follows: design in which the profile survey of participants is inserted via a profile questionnaire, characterization of personas using design thinking; development stage of software based on user profiles and suggestions, researcher expertise and members the research group, literature review and internal software tests; evaluation phase application by participants through a technology assessment questionnaire by the TAM- Technology Acceptance Model which uses the Likert scale to measure analysis and data analysis and semi-structured interviews with three groups of participants, divided from personas / groups, with two groups receiving the technology and a group of experts, who are citizens, public managers and members of the control body, using Bardin content analysis to extract the results of that step. The results obtained in the design stage were extractedin a quantitative analysis of the user profile questionnaire with the participation of 327 respondents, analyzing demographic, usability and engagement variables, using non-parametric analysis using Software Action, with test application Kruskal-Wallis and Bonferroni post test in significant cases. We opted for present the significant results through analyzed density histogram sand compared with the literature that corroborates them, leaving evidence that variables of gender, occupation, housing and education level in relation to engagement and participation there is greater significance and density in females, urban area, self-employed worker and educational level above graduation, with evidence that engagement and participation is influenced by multifactorial complexity, which can be involved and enhanced through the use of ICTs. As for the stage of software development the result was the effective design of the Improve Here application, its innovative and specific features for the purpose of connecting citizens and managers in a practical and simple way, allowing citizens to create information in their context and for the manager to follow up on reports and give answers to citizens quickly and practice. In the evaluation phase the results the participants answered the questionnaire TAM, for which three variables or constructs of the model were evaluated, having obtained the following results: 1) Ease of Use construct Perceived the average indicates that 8.3% had neutral positioning, 16.2% agreement and 75.4% full agreement before the assertions presented; 2) Perceived Utility construct, the average indicates that 9.3% of the participants when positioning themselves on the statement presented agreement and 90.6% had full agreement with the statements of the presented construct and 3)Intention to Use construct, the doctor indicates that 8.3% of respondents agree with the assertions of this variable and 91.6% agree fully / totally, so the application has passed this assessment. In the evaluation through semi-interview structured statements were used as a basis for Bardin's content analysis were the categories Application and Social Control are defined, the Registration Units as to the social control Barriers, ideal form, current instruments and the UR application were the internal variables of the TAM model and external variables positive point negative, APP versus current instruments and innovation, from the analysis it was understood that the application evaluated in this work is innovative technology that enhances engagement in communications between citizen-government, citizen-government and citizen-citizen, allowing to produce and consume contents and reports of urban problems in a contextualized enabling the exercise of social control over the public management of CityA partir da premissa democrática de que o poder emana do povo e observando a atual sociedade da informação que virtualiza as relações sócio-políticas e de poder, há uma perceptível crise de confiança/legitimação relativa aos representantes do povo no poder e crescente busca de uma cidadania mais ativa para conquista e manutenção de direitos. É o que se denota a partir dos movimentos internacionais Occupy Wall Street, Primavera Árabe, os Indignados da Espanha e, no Brasil, as jornadas de junho em 2013, em que a articulação dos movimentos sociais partiram da internet e mídias sociais. Na conjuntura da Web 2.0, permitiu-se a inclusão colaborativa das pessoas por meio de mídias sociais digitais, nas quais há forte interatividade e busca cada vez maior por transparência e respostas sobre ações dos gestores das políticas públicas. No Brasil, após a Constituição Federal de 1988 e com o advento das Leis de Responsabilidade Fiscal e Lei de Acesso à Informação, ampliou-se a instauração do Governo Aberto que vislumbra maior transparência e accountability, permitindo aos cidadãos conhecer informações importantes e começar a construir uma cultura de colaboração e engajamento por meio digital para a tomada de decisões quanto a políticas públicas, em especial no âmbito das cidades. Entretanto, apesar de ampliação formal da transparência, ainda há interditos comunicativos entre o que o cidadão quer e pleiteia e o que o gestor público efetivamente realiza. Ademais, apesar das normas que obrigam a transparência, a adesão dos gestores à accountability é embrionária e carece de tecnologias que sirvam ao propósito de encurtar os caminhos comunicativos e diminuir as dificuldades corriqueiras desta seara administrativa. O objetivo da pesquisa foi conceber tecnologia apta a viabilizar um canal de comunicação inovador para instigação da participação e controle social da gestão pública para o cidadão e monitoramento de informações fidedignas e reais para o gestor público, no contexto das cidades, que se tornam cada dia mais interligadas e conectadas pela internet e, assim, permitir ao cidadão ser agente ativo na governança participativa, na gestão dos recursos naturais, econômicos e sociais. Para isso, foi adotado o método Design Science Research, em pesquisa quantitativa e qualitativa, para conceber e avaliar o aplicativo “Melhore Aqui”. As fases da pesquisa são assim compreendidas: etapa de design na qual insere-se a pesquisa de perfil de participantes via questionário de perfil, caracterização de personas utilizando o design thinking; etapa de desenvolvimento de software baseado no perfil e sugestões dos usuários, expertise da pesquisadora e membros do grupo de pesquisa, revisão de literatura e testes internos de software; fase de avaliação do aplicativo pelos participantes por meio de questionário de avaliação de tecnologia pelo modelo TAM- Technology Acceptance Model o qual utiliza a escala Likert para aferição quantitativa e análise de dados e entrevistas semiestruturadas com três grupos de participantes, divididos a partir de personas/grupos, sendo dois grupos destinatários da tecnologia e um grupo de especialistas, quais sejam cidadãos, gestores públicos e membros de órgão de controle, sendo utilizado a análise de conteúdo de Bardin para extrair os resultados dessa etapa. Os resultados obtidos na etapa de design foram extraídos em análise quantitativa do questionário de perfil de usuários com a participação de 327 respondentes, analisando variáveis demográficas, de usabilidade e engajamento, utilizando análise não paramétrica por meio do Software Action, com aplicação de teste de Kruskal-Wallis e post teste de Bonferroni nos casos significativos. Optou-se por apresentar os resultados significativos por meio de histogramas de densidade analisados e comparados com a literatura que os corrobora, restando evidenciado que variáveis de gênero, ocupação, moradia e nível de escolaridade em relação ao engajamento e participação há maior significância e densidade no sexo feminino, área urbana, trabalhador autônomo e nível de escolaridade acima de graduação, havendo evidências de que o engajamento e participação são influenciados por complexidade multifatorial, a qual pode ser envolvida e potencializada por meio da utilização das TIC’s. Quanto à etapa de desenvolvimento de software o resultado foi a efetiva concepção do aplicativo “Melhore Aqui”, suas funcionalidades inovadoras e específicas ao propósito de interligar cidadãos e gestores de forma prática e simples, permitindo ao cidadão criar informações em seu contexto e ao gestor acompanhar relatos e dar respostas ao cidadão de forma célere e prática. Na fase de avaliação dos resultados os participantes responderam ao questionário TAM, pelo qual três variáveis ou construtos do modelo foram avaliados, tendo obtido os seguintes resultados: 1) construto Facilidade de Uso Percebida, a média indica que 8,3% tiveram posicionamento neutro, 16,2% de concordância e 75,4% de concordância plena perante as assertivas apresentadas; 2) construto Utilidade Percebida, a média indica que 9,3% dos participantes ao se posicionarem sobre a assertiva apresentaram concordância e 90,6% apresentaram concordância plena as assertivas do construto apresentado e 3) construto Intenção de Uso, a média indica que 8,3% dos respondentes concordam com as assertivas desta variável e 91,6% concordam plenamente/totalmente, pelo que o aplicativo foi aprovado nesta avaliação. Na avaliação por meio de entrevistas semiestruturadas foram utilizados como base para análise de conteúdo de Bardin as categorias Aplicativo e Controle social, as Unidades de Registro quanto ao controle social Barreiras, Forma ideal, instrumentos atuais e quanto ao Aplicativo as UR foram as variáveis internas do modelo TAM e variáveis externas ponto positivo, ponto negativo, APP versus instrumentos atuais e Inovação, da análise entendeu-se que o aplicativo avaliado neste trabalho é tecnologia inovadora que potencializa o engajamento nas comunicações entre cidadão-governo, governo-cidadão e cidadão-cidadão, permitindo produzir e consumir conteúdos e relatos de problemas urbanos de forma contextualizada viabilizando o exercício do controle social sobre a gestão pública da cidadeConselho Nacional de Desenvolvimento Científico e Tecnológico - CNPqUniversidade Federal Rural do Semi-ÁridoBrasilCentro de Ciências Sociais Aplicadas e Humanas - CCSAHUFERSAPrograma de Pós-Graduação Interdisciplinar em Cognição, Tecnologias e InstituiçõesOliveira, Alan Martins de76131874468http://lattes.cnpq.br/2105147275400017Monteiro, Bruno de Sousa05388377482http://lattes.cnpq.br/7054573122944045Monteiro, Bruno de Sousa05388377482http://lattes.cnpq.br/7054573122944045Martins, Remerson Russel01022052489http://lattes.cnpq.br/6904855501043136Reis, Ulisses Levy Silvério dos02567972340http://lattes.cnpq.br/5041818002534490Melo, Marília de Lima Pinheiro Gadêlha2021-12-02T21:02:11Z2021-02-082021-12-02T21:02:11Z2020-12-18info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfMelo (2020) (MELO, 2020)https://repositorio.ufersa.edu.br/handle/prefix/6715porMELO, Marília de Lima Pinheiro Gadêlha. Concepção de aplicativo de participação cidadã e controle social da gestão pública. 2020. 154 f. Dissertação (Mestrado em Cognição, Tecnologias e Instituições), Universidade Federal Rural do Semi-Árido, Mossoró, 2021.CC-BY-SAhttps://creativecommons.org/licenses/by-sa/4.0/info:eu-repo/semantics/openAccessreponame:Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU)instname:Universidade Federal Rural do Semi-Árido (UFERSA)instacron:UFERSA2023-11-20T19:28:52Zoai:repositorio.ufersa.edu.br:prefix/6715Repositório Institucionalhttps://repositorio.ufersa.edu.br/PUBhttp://bdtd.ufersa.edu.br/oai/requestrepositorio@ufersa.edu.bropendoar:2023-11-20T19:28:52Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU) - Universidade Federal Rural do Semi-Árido (UFERSA)false |
dc.title.none.fl_str_mv |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
title |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
spellingShingle |
Concepção de aplicativo de participação cidadã e controle social da gestão pública Melo, Marília de Lima Pinheiro Gadêlha Participação cidadã Controle social digital Accountability Cidadania inteligente Dispositivos móveis Citizen participation Digital social control Accountability Smart Citizenship Mobile devices OUTROS::CIENCIA COGNITIVA |
title_short |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
title_full |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
title_fullStr |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
title_full_unstemmed |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
title_sort |
Concepção de aplicativo de participação cidadã e controle social da gestão pública |
author |
Melo, Marília de Lima Pinheiro Gadêlha |
author_facet |
Melo, Marília de Lima Pinheiro Gadêlha |
author_role |
author |
dc.contributor.none.fl_str_mv |
Oliveira, Alan Martins de 76131874468 http://lattes.cnpq.br/2105147275400017 Monteiro, Bruno de Sousa 05388377482 http://lattes.cnpq.br/7054573122944045 Monteiro, Bruno de Sousa 05388377482 http://lattes.cnpq.br/7054573122944045 Martins, Remerson Russel 01022052489 http://lattes.cnpq.br/6904855501043136 Reis, Ulisses Levy Silvério dos 02567972340 http://lattes.cnpq.br/5041818002534490 |
dc.contributor.author.fl_str_mv |
Melo, Marília de Lima Pinheiro Gadêlha |
dc.subject.por.fl_str_mv |
Participação cidadã Controle social digital Accountability Cidadania inteligente Dispositivos móveis Citizen participation Digital social control Accountability Smart Citizenship Mobile devices OUTROS::CIENCIA COGNITIVA |
topic |
Participação cidadã Controle social digital Accountability Cidadania inteligente Dispositivos móveis Citizen participation Digital social control Accountability Smart Citizenship Mobile devices OUTROS::CIENCIA COGNITIVA |
description |
From the democratic premise that power emanates from the people and observing the current information society that virtualizes socio-political and power relations, there is anoticeable crisis of confidence / legitimation regarding the representatives of the people in power and growing search for more active citizenship for the conquest and maintenance of rights. IT'S what is denoted by the international movements Occupy Wall Street, Primavera Arab, the Indignados of Spain and Brazil the days of June in 2013, in which the articulation of social movements started from the internet and social media. At the juncture of Web 2.0, collaborative inclusion of people through social media was allowed digital media, in which there is strong interactivity and an increasing search for transparency and responses on actions of public policy managers. In Brazil, after the Constitution1988 and with the advent of the Fiscal Responsibility Law and the Law on Access to Information, the establishment of the Open Government has been expanded, which transparency and accountability, allowing citizens to know information and start building a culture of collaboration and engagement through for decision-making on public policies, especially in however, despite the formal expansion of transparency, there are still communicative between what the citizen wants and pleads and what the public manager actually performs. Further more, despite the rules that require transparency, the adherence of managers accountability is embryonic and lacks technologies that serve the purpose of shorten the communicative paths and reduce the common difficulties of this field administrative. The objective of the research was to conceive technology capable of making the innovative communication to encourage participation and social control of public management for the citizen and monitoring of reliable and real information for the public manager in the context of cities, which are be coming increasingly interconnected and connected by thus allowing the citizen to be an active agent in participatory governance, in management of natural, economic and social resources. For this, the method was adopted Design Science Research, in quantitative and qualitative research, to conceive and evaluated the “Improve Here” application. The research phases are understood as follows: design in which the profile survey of participants is inserted via a profile questionnaire, characterization of personas using design thinking; development stage of software based on user profiles and suggestions, researcher expertise and members the research group, literature review and internal software tests; evaluation phase application by participants through a technology assessment questionnaire by the TAM- Technology Acceptance Model which uses the Likert scale to measure analysis and data analysis and semi-structured interviews with three groups of participants, divided from personas / groups, with two groups receiving the technology and a group of experts, who are citizens, public managers and members of the control body, using Bardin content analysis to extract the results of that step. The results obtained in the design stage were extractedin a quantitative analysis of the user profile questionnaire with the participation of 327 respondents, analyzing demographic, usability and engagement variables, using non-parametric analysis using Software Action, with test application Kruskal-Wallis and Bonferroni post test in significant cases. We opted for present the significant results through analyzed density histogram sand compared with the literature that corroborates them, leaving evidence that variables of gender, occupation, housing and education level in relation to engagement and participation there is greater significance and density in females, urban area, self-employed worker and educational level above graduation, with evidence that engagement and participation is influenced by multifactorial complexity, which can be involved and enhanced through the use of ICTs. As for the stage of software development the result was the effective design of the Improve Here application, its innovative and specific features for the purpose of connecting citizens and managers in a practical and simple way, allowing citizens to create information in their context and for the manager to follow up on reports and give answers to citizens quickly and practice. In the evaluation phase the results the participants answered the questionnaire TAM, for which three variables or constructs of the model were evaluated, having obtained the following results: 1) Ease of Use construct Perceived the average indicates that 8.3% had neutral positioning, 16.2% agreement and 75.4% full agreement before the assertions presented; 2) Perceived Utility construct, the average indicates that 9.3% of the participants when positioning themselves on the statement presented agreement and 90.6% had full agreement with the statements of the presented construct and 3)Intention to Use construct, the doctor indicates that 8.3% of respondents agree with the assertions of this variable and 91.6% agree fully / totally, so the application has passed this assessment. In the evaluation through semi-interview structured statements were used as a basis for Bardin's content analysis were the categories Application and Social Control are defined, the Registration Units as to the social control Barriers, ideal form, current instruments and the UR application were the internal variables of the TAM model and external variables positive point negative, APP versus current instruments and innovation, from the analysis it was understood that the application evaluated in this work is innovative technology that enhances engagement in communications between citizen-government, citizen-government and citizen-citizen, allowing to produce and consume contents and reports of urban problems in a contextualized enabling the exercise of social control over the public management of City |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020-12-18 2021-12-02T21:02:11Z 2021-02-08 2021-12-02T21:02:11Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
Melo (2020) (MELO, 2020) https://repositorio.ufersa.edu.br/handle/prefix/6715 |
identifier_str_mv |
Melo (2020) (MELO, 2020) |
url |
https://repositorio.ufersa.edu.br/handle/prefix/6715 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
MELO, Marília de Lima Pinheiro Gadêlha. Concepção de aplicativo de participação cidadã e controle social da gestão pública. 2020. 154 f. Dissertação (Mestrado em Cognição, Tecnologias e Instituições), Universidade Federal Rural do Semi-Árido, Mossoró, 2021. |
dc.rights.driver.fl_str_mv |
CC-BY-SA https://creativecommons.org/licenses/by-sa/4.0/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
CC-BY-SA https://creativecommons.org/licenses/by-sa/4.0/ |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal Rural do Semi-Árido Brasil Centro de Ciências Sociais Aplicadas e Humanas - CCSAH UFERSA Programa de Pós-Graduação Interdisciplinar em Cognição, Tecnologias e Instituições |
publisher.none.fl_str_mv |
Universidade Federal Rural do Semi-Árido Brasil Centro de Ciências Sociais Aplicadas e Humanas - CCSAH UFERSA Programa de Pós-Graduação Interdisciplinar em Cognição, Tecnologias e Instituições |
dc.source.none.fl_str_mv |
reponame:Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU) instname:Universidade Federal Rural do Semi-Árido (UFERSA) instacron:UFERSA |
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Universidade Federal Rural do Semi-Árido (UFERSA) |
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UFERSA |
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UFERSA |
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Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU) |
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Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU) |
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Repositório Digital da Universidade Federal Rural do Semi-Árido (RDU) - Universidade Federal Rural do Semi-Árido (UFERSA) |
repository.mail.fl_str_mv |
repositorio@ufersa.edu.br |
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