Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review

Detalhes bibliográficos
Autor(a) principal: Mamede, Ana Luíza Ferreira
Data de Publicação: 2021
Outros Autores: Resende, André Alves de
Tipo de documento: Artigo
Idioma: por
Título da fonte: Brazilian Journal of Production Engineering
DOI: 10.47456/bjpe.v7i2.35218
Texto Completo: https://periodicos.ufes.br/bjpe/article/view/35218
Resumo: The concept of process outsourcing brings with it, automatically, the idea of economic gain for the contracting company. However, outsourcing involves several important aspects, such as legality, quality, security, availability, among others. In this way, it becomes necessary to evaluate in detail the advantages and disadvantages that will be obtained with the outsourcing process, according to the sector and the activity that will be outsourced, so as to understand how it will impact the company economically. Maintenance activity is usually a middle activity, so it is very common for it to be outsourced. Faced with this, the present work consists of a literature review based on bibliographic research in order to analyze the outsourcing of maintenance with a focus on costs and economic impacts. The results found proved that the outsourcing process will not always be economically advantageous for organizations.
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spelling Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic reviewAnálise da terceirização da manutenção sob a ótica dos custos e impactos econômicos: revisão bibliográficaAnálisis de la tercerización de mantenimiento desde la perspectiva de costos e impactos económicos: revisión bibliográficaterceirizaçãomanutençãocustosOutsourcingmaintenancecostsexternalizaciónmantenimientocostosThe concept of process outsourcing brings with it, automatically, the idea of economic gain for the contracting company. However, outsourcing involves several important aspects, such as legality, quality, security, availability, among others. In this way, it becomes necessary to evaluate in detail the advantages and disadvantages that will be obtained with the outsourcing process, according to the sector and the activity that will be outsourced, so as to understand how it will impact the company economically. Maintenance activity is usually a middle activity, so it is very common for it to be outsourced. Faced with this, the present work consists of a literature review based on bibliographic research in order to analyze the outsourcing of maintenance with a focus on costs and economic impacts. The results found proved that the outsourcing process will not always be economically advantageous for organizations.El concepto de tercerización de procesos automáticamente trae consigo la idea de ganancia económica para la empresa contratante. Sin embargo, la tercerización involucra varios aspectos importantes, como la legalidad, la calidad, la seguridad, la disponibilidad, entre otros. Así, es necesario evaluar en detalle las ventajas y desventajas que se obtendrán con el proceso de tercerización, según el sector y la actividad que se tercerizará, para entender cómo impactará económicamente a la empresa. La actividad de mantenimiento es normalmente una actividad de soporte, por lo que es muy común que se subcontrate. Por lo tanto, el presente trabajo consiste en una revisión de literatura basada en una investigación bibliográfica con el fin de analizar la tercerización de mantenimiento con enfoque en costos e impactos económicos. Los resultados encontrados demostraron que el proceso de tercerización no siempre será económicamente ventajoso para las organizaciones.O conceito de terceirização de processos traz consigo, automaticamente, a ideia de ganho econômico para a empresa contratante. Porém, a terceirização envolve diversos aspectos importantes, como a legalidade, qualidade, segurança, disponibilidade, entre outros. Dessa forma, torna-se necessário avaliar detalhadamente as vantagens e desvantagens que serão obtidas com o processo de terceirização, de acordo com o setor e a atividade que será terceirizada, para então entender como ela impactará economicamente a empresa. A atividade de manutenção, normalmente, é uma atividade-meio, e por isso é muito comum que seja terceirizada. Diante disso, o presente trabalho consiste em uma revisão da literatura partindo de pesquisas bibliográficas a fim de analisar a terceirização da manutenção com foco nos custos e impactos econômicos. Os resultados encontrados comprovaram que nem sempre o processo de terceirização será vantajoso economicamente para as organizações.Universidade Federal do Espírito Santo - UFES2021-06-23info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtigo avaliado pelos paresapplication/pdfhttps://periodicos.ufes.br/bjpe/article/view/3521810.47456/bjpe.v7i2.35218Brazilian Journal of Production Engineering; Vol. 7 No. 2 (2021): Número Regular (Abril - Junho); 155-168Brazilian Journal of Production Engineering; Vol. 7 Núm. 2 (2021): Número Regular (Abril - Junho); 155-168Brazilian Journal of Production Engineering; v. 7 n. 2 (2021): Número Regular (Abril - Junho); 155-1682447-558010.47456/bjpe.v7i2reponame:Brazilian Journal of Production Engineeringinstname:Universidade Federal do Espírito Santo (UFES)instacron:UFESporhttps://periodicos.ufes.br/bjpe/article/view/35218/23502Copyright (c) 2021 Brazilian Journal of Production Engineering - BJPEhttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessMamede, Ana Luíza FerreiraResende, André Alves de2022-10-28T15:47:49Zoai:periodicos.ufes.br:article/35218Revistahttps://periodicos.ufes.br/bjpePUBhttps://periodicos.ufes.br/bjpe/oairodrigo.r.freitas@ufes.br2447-55802447-5580opendoar:2023-01-13T10:36:33.262673Brazilian Journal of Production Engineering - Universidade Federal do Espírito Santo (UFES)false
dc.title.none.fl_str_mv Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
Análise da terceirização da manutenção sob a ótica dos custos e impactos econômicos: revisão bibliográfica
Análisis de la tercerización de mantenimiento desde la perspectiva de costos e impactos económicos: revisión bibliográfica
title Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
spellingShingle Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
Mamede, Ana Luíza Ferreira
terceirização
manutenção
custos
Outsourcing
maintenance
costs
externalización
mantenimiento
costos
Mamede, Ana Luíza Ferreira
terceirização
manutenção
custos
Outsourcing
maintenance
costs
externalización
mantenimiento
costos
title_short Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
title_full Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
title_fullStr Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
title_full_unstemmed Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
title_sort Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review
author Mamede, Ana Luíza Ferreira
author_facet Mamede, Ana Luíza Ferreira
Mamede, Ana Luíza Ferreira
Resende, André Alves de
Resende, André Alves de
author_role author
author2 Resende, André Alves de
author2_role author
dc.contributor.author.fl_str_mv Mamede, Ana Luíza Ferreira
Resende, André Alves de
dc.subject.por.fl_str_mv terceirização
manutenção
custos
Outsourcing
maintenance
costs
externalización
mantenimiento
costos
topic terceirização
manutenção
custos
Outsourcing
maintenance
costs
externalización
mantenimiento
costos
description The concept of process outsourcing brings with it, automatically, the idea of economic gain for the contracting company. However, outsourcing involves several important aspects, such as legality, quality, security, availability, among others. In this way, it becomes necessary to evaluate in detail the advantages and disadvantages that will be obtained with the outsourcing process, according to the sector and the activity that will be outsourced, so as to understand how it will impact the company economically. Maintenance activity is usually a middle activity, so it is very common for it to be outsourced. Faced with this, the present work consists of a literature review based on bibliographic research in order to analyze the outsourcing of maintenance with a focus on costs and economic impacts. The results found proved that the outsourcing process will not always be economically advantageous for organizations.
publishDate 2021
dc.date.none.fl_str_mv 2021-06-23
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Artigo avaliado pelos pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufes.br/bjpe/article/view/35218
10.47456/bjpe.v7i2.35218
url https://periodicos.ufes.br/bjpe/article/view/35218
identifier_str_mv 10.47456/bjpe.v7i2.35218
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.ufes.br/bjpe/article/view/35218/23502
dc.rights.driver.fl_str_mv Copyright (c) 2021 Brazilian Journal of Production Engineering - BJPE
https://creativecommons.org/licenses/by-nc-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2021 Brazilian Journal of Production Engineering - BJPE
https://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Espírito Santo - UFES
publisher.none.fl_str_mv Universidade Federal do Espírito Santo - UFES
dc.source.none.fl_str_mv Brazilian Journal of Production Engineering; Vol. 7 No. 2 (2021): Número Regular (Abril - Junho); 155-168
Brazilian Journal of Production Engineering; Vol. 7 Núm. 2 (2021): Número Regular (Abril - Junho); 155-168
Brazilian Journal of Production Engineering; v. 7 n. 2 (2021): Número Regular (Abril - Junho); 155-168
2447-5580
10.47456/bjpe.v7i2
reponame:Brazilian Journal of Production Engineering
instname:Universidade Federal do Espírito Santo (UFES)
instacron:UFES
instname_str Universidade Federal do Espírito Santo (UFES)
instacron_str UFES
institution UFES
reponame_str Brazilian Journal of Production Engineering
collection Brazilian Journal of Production Engineering
repository.name.fl_str_mv Brazilian Journal of Production Engineering - Universidade Federal do Espírito Santo (UFES)
repository.mail.fl_str_mv rodrigo.r.freitas@ufes.br
_version_ 1822182110520147968
dc.identifier.doi.none.fl_str_mv 10.47456/bjpe.v7i2.35218

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