Identification and measurement of quality costs and not quality in a textile and apparel industry

Detalhes bibliográficos
Autor(a) principal: Gaebler, Diane Mafra
Data de Publicação: 2016
Outros Autores: Raupp, Fabiano Maury
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Sistemas & Gestão
Texto Completo: https://www.revistasg.uff.br/sg/article/view/1104
Resumo: The textile and apparel industry in Brazil has faced challenges of competitiveness. Work towards continuous improvement and cost reduction are everyday issues for these industries trying to survive in this highly competitive environment. The calculation of the cost of quality can offer the company support cost management together with quality programs in order to guide the prioritization of management actions. This study aims to identify and measure the costs of quality and non-quality in a textile and apparel industry to assist management in decision making. Through a case study were collected through interviews and company documents, quality costs (prevention and evaluation) and non quality costs (internal faults and external faults). The results revealed a cost to the disturbing quality and non-quality cost (faults) higher than the quality costs (prevention and evaluation).
id UFF-13_02c009668a6bd1899f65b83c23ee6b42
oai_identifier_str oai:ojs.www.revistasg.uff.br:article/1104
network_acronym_str UFF-13
network_name_str Sistemas & Gestão
repository_id_str
spelling Identification and measurement of quality costs and not quality in a textile and apparel industryIdentificação e mensuração dos custos da qualidade e da não qualidade em uma indústria têxtil e de confecçãoThe textile and apparel industry in Brazil has faced challenges of competitiveness. Work towards continuous improvement and cost reduction are everyday issues for these industries trying to survive in this highly competitive environment. The calculation of the cost of quality can offer the company support cost management together with quality programs in order to guide the prioritization of management actions. This study aims to identify and measure the costs of quality and non-quality in a textile and apparel industry to assist management in decision making. Through a case study were collected through interviews and company documents, quality costs (prevention and evaluation) and non quality costs (internal faults and external faults). The results revealed a cost to the disturbing quality and non-quality cost (faults) higher than the quality costs (prevention and evaluation).A indústria têxtil e de confecção no Brasil tem enfrentado desafios de competitividade. Trabalhar em prol da melhoria contínua e da redução de custos são questões cotidianas para estas indústrias que tentam sobreviver neste ambiente altamente competitivo. A apuração dos custos da qualidade pode oferecer à empresa suporte ao gerenciamento de custos em conjunto com programas de qualidade, de forma a orientar a priorização das ações gerenciais. Assim, o objetivo do estudo consistiu em identificar e mensurar os custos da qualidade e da não qualidade em uma indústria têxtil e de confecção a fim de auxiliar a gerência no processo decisório. Através de um estudo de caso, foram levantados, por meio de entrevistas e documentos da empresa, os custos da qualidade (prevenção e avaliação) e os custos da não qualidade (falhas internas e falhas externas). Os resultados revelaram um custo com a qualidade preocupante e um custo da não qualidade (falhas) superior aos custos da qualidade (prevenção e avaliação).ABEC2016-11-03info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlapplication/pdftext/htmlapplication/pdfhttps://www.revistasg.uff.br/sg/article/view/110410.20985/1980-5160.2016.v11n3.1104Sistemas & Gestão; v. 11 n. 3 (2016): Setembro/2016; 282-2891980-516010.20985/1980-5160.2016.v11n3reponame:Sistemas & Gestãoinstname:Universidade Federal Fluminense (UFF)instacron:UFFporenghttps://www.revistasg.uff.br/sg/article/view/1104/497https://www.revistasg.uff.br/sg/article/view/1104/498https://www.revistasg.uff.br/sg/article/view/1104/499https://www.revistasg.uff.br/sg/article/view/1104/512Copyright (c) 2016 Sistemas & Gestãoinfo:eu-repo/semantics/openAccessGaebler, Diane MafraRaupp, Fabiano Maury2020-05-29T17:32:05Zoai:ojs.www.revistasg.uff.br:article/1104Revistahttps://www.revistasg.uff.br/sgPUBhttps://www.revistasg.uff.br/sg/oai||sg.revista@gmail.com|| periodicos@proppi.uff.br1980-51601980-5160opendoar:2020-05-29T17:32:05Sistemas & Gestão - Universidade Federal Fluminense (UFF)false
dc.title.none.fl_str_mv Identification and measurement of quality costs and not quality in a textile and apparel industry
Identificação e mensuração dos custos da qualidade e da não qualidade em uma indústria têxtil e de confecção
title Identification and measurement of quality costs and not quality in a textile and apparel industry
spellingShingle Identification and measurement of quality costs and not quality in a textile and apparel industry
Gaebler, Diane Mafra
title_short Identification and measurement of quality costs and not quality in a textile and apparel industry
title_full Identification and measurement of quality costs and not quality in a textile and apparel industry
title_fullStr Identification and measurement of quality costs and not quality in a textile and apparel industry
title_full_unstemmed Identification and measurement of quality costs and not quality in a textile and apparel industry
title_sort Identification and measurement of quality costs and not quality in a textile and apparel industry
author Gaebler, Diane Mafra
author_facet Gaebler, Diane Mafra
Raupp, Fabiano Maury
author_role author
author2 Raupp, Fabiano Maury
author2_role author
dc.contributor.author.fl_str_mv Gaebler, Diane Mafra
Raupp, Fabiano Maury
description The textile and apparel industry in Brazil has faced challenges of competitiveness. Work towards continuous improvement and cost reduction are everyday issues for these industries trying to survive in this highly competitive environment. The calculation of the cost of quality can offer the company support cost management together with quality programs in order to guide the prioritization of management actions. This study aims to identify and measure the costs of quality and non-quality in a textile and apparel industry to assist management in decision making. Through a case study were collected through interviews and company documents, quality costs (prevention and evaluation) and non quality costs (internal faults and external faults). The results revealed a cost to the disturbing quality and non-quality cost (faults) higher than the quality costs (prevention and evaluation).
publishDate 2016
dc.date.none.fl_str_mv 2016-11-03
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistasg.uff.br/sg/article/view/1104
10.20985/1980-5160.2016.v11n3.1104
url https://www.revistasg.uff.br/sg/article/view/1104
identifier_str_mv 10.20985/1980-5160.2016.v11n3.1104
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://www.revistasg.uff.br/sg/article/view/1104/497
https://www.revistasg.uff.br/sg/article/view/1104/498
https://www.revistasg.uff.br/sg/article/view/1104/499
https://www.revistasg.uff.br/sg/article/view/1104/512
dc.rights.driver.fl_str_mv Copyright (c) 2016 Sistemas & Gestão
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2016 Sistemas & Gestão
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
application/pdf
text/html
application/pdf
dc.publisher.none.fl_str_mv ABEC
publisher.none.fl_str_mv ABEC
dc.source.none.fl_str_mv Sistemas & Gestão; v. 11 n. 3 (2016): Setembro/2016; 282-289
1980-5160
10.20985/1980-5160.2016.v11n3
reponame:Sistemas & Gestão
instname:Universidade Federal Fluminense (UFF)
instacron:UFF
instname_str Universidade Federal Fluminense (UFF)
instacron_str UFF
institution UFF
reponame_str Sistemas & Gestão
collection Sistemas & Gestão
repository.name.fl_str_mv Sistemas & Gestão - Universidade Federal Fluminense (UFF)
repository.mail.fl_str_mv ||sg.revista@gmail.com|| periodicos@proppi.uff.br
_version_ 1798320144046358528

Registros relacionados