Método para avaliação e escolha de software aplicativo

• Autor(a) principal: Leão, Francisco Ricardo
• Data de Publicação: 2003
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal Fluminense (RIUFF)
• Texto Completo: https://app.uff.br/riuff/handle/1/21268
• topic: processos; aderência; software; informação; funcionalidade; process; adherence; software; i nformation; functional ity; CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO

The present work has two major objectives. Show how to map a business process activitie chain, focusing on to the following elements: activities; events (triggers); business rules; information and available technological support. Propose an evaluation strategy of the information and functional adherence, for software application packages in order to support any mapped process. As a result, it is expected to identify the software application package most adequate to the mapped process, without the need to perform a pilot project for each available package, that would take up a great amount of resources, or decide based on providers presentations and evaluators feeling. Both the activity mapping method and the functional and informational adherence evaluation technique, are shown throughout of a case study detailed documented. The shown method belongs to the process engineering area and is different from process reengineering due to its evolutionary approach as opposed to the revolutionary reengineering approach. In this work, the mapped process is assumed previously optimized, therefore denotes the process as it is.